I've recently been having an issue with my Dell Inspiron N5110 running Windows 7 Home. It has been running very hot lately (I've been concentrating on keeping the intake and exhaust vents clear while using it and shutting it down when not in use). Yesterday, a few minutes after clicking on a notification to update MBAM, i got a BSOD and the system would not recover from the dump, I had to shut down manually. Ever since the issue, the system runs extremely slow and is incapable of doing much of anything.
When I first start it up, I'm able to open the start menu and even get into the resource monitor, which spikes initially, then calms down. As soon as I open Chrome, it jumps to 100% Highest Active Usage and won't load any pages. It hangs when I try to type in the address bar, and even switching between active windows is slow. It remains at 100% for several minutes after closing Chrome, then settles back down to zero. The problem also occurs in safe mode.
I attempted an MBAM scan, but it took over 6 hours and didn't complete, and never found any malicious objects. Initial google searching led me to suspect an HD issue, but an attempted disk check reported the following error: Disk Check cannot function do to a recent software package installation. Run System Restore to a point before the software installation.
I checked system restore, but the most recent restore point was 7/2, and the only items were AVG, Firefox, and Chrome updates. I tried to restore to that point, but system restore failed and the system rebooted normally, with the same issues. When I reopened system restore, all of my restore points were gone.
I've removed MBAM and tried to run the disk check utility from the start menu (chkdsk C:/R), but it asks me to shedual the check on restart, and it gives me the same error message.
Is there a way to determine if the HD is bad or if I clicked on a bogus MBAM update? Any help would be greatly appreciated. Thanks