I purchased this D-Link DAP-1320 N300 to extend my wireless range further out into my back yard. Currently I have a modem/router from my ISP it's a Hiron Technologies supplied by Rogers Cable.
The instructions looked very simple and even the salesperson at Staples said that it's kind of a plug and go with little setup involved. Well, I guess I am one of the 'other' who find difficulty in something simple.
I plugged it in and waited for the flashing amber then held the side button in until flashing green. I then saw it on my network access and proceeded to add it. I asked me for the password to the network so I put it in, the light never went solid green. I'm not sure of all the steps I did trying to get this working but nothing succeeded in getting the green light.
The next day I phoned IT support at D-Link and was passed to a supervisor who then access my computer remotely. He said that when he went into my services there were a few that were stopped and for him to fix everything that was required it would take 35 minutes and cost me $99 U.S. dollars if they were able to fix it, if they didn't fix it I would not be charged. I declined and decided I would come here for help myself since I wasn't comfortable with a complete stranger poking around my computer. I'm not afraid to go into the deep as long as I know I'm doing it correctly. I was told by the Staples computer IT tech that to be careful messing around in msconfig. So here I am, asking for help and to be careful activating the services that need to be turned on. If this doesn't succeed I'll take it physically to a tech who can get this running for me.
Can anyone here assist me in that?