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Hourly BSOD


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6 replies to this topic

#1 bigrogerhyde

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Posted 31 July 2013 - 05:56 AM

Hi over the past week my system has stared to blue screen every hour or so with a 1000007e crash.

 

When reported to Microsoft it says its a driver issue however they all seem to be up to date and I've run Driver Fusion to get rid of any old drivers lying about (there were quite a few Nvidia ones) but it still does it.

 

I am in the process of preparing myself to migrate to windows 7 but I'm not quite ready yet.

 

I've attached a few mini dumps zipped up, any help would be greatly appreciated

 

Attached Files



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#2 Anshad Edavana

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Posted 31 July 2013 - 06:27 AM

Hi

 

Thanks for uploading the dumps. Please follow the below steps to collect some additional logs. This will help us to understand the reason for crash.

 

:step1: A Speccy snapshot.

 

 http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 
 Post the web link displayed by Speccy in next reply.

 

:step2: A Mintitoolbox log.

 

Download Minitoolbox from the below link.
 
 
 
 
  Run the tool and only select the following tick boxes.
 
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
 
Now click "Go" and post the output in next reply

Edited by Anshad Edavana, 31 July 2013 - 06:27 AM.


#3 bigrogerhyde

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Posted 31 July 2013 - 07:57 AM

Hi Thanks for the quick response

 

Heres the speccy snapshot.

 

http://speccy.piriform.com/results/W6Mt8OCRwZzjMsVrWRCGrUq

 

and I've attached the results of the toolbox

 

Thanks 

 

Roger

Attached Files



#4 Anshad Edavana

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Posted 31 July 2013 - 09:01 AM

Hi

 

Please follow the below steps and report how the system works.

 

:step1: Uninstall Comodo backup.

 

All the dumps you posted blames a single driver - CBUFS.sys , which belongs to Comodo.

BugCheck 1000007E, {c0000005, 8053a743, b7caab48, b7caa844}

Probably caused by : CBUFS.sys ( CBUFS+6a4 )

Please uninstall Comodo backup and Comodo online storage completely. Refer the instructions from the below link.

 

http://help.comodo.com/topic-9-1-455-4920-Uninstalling-Comodo-Backup.html

 

:step2: Uninstall Avast.

 

You are running version 5 of Avast which is severely outdated. Please uninstall it and replace with Microsoft Security Essentials

 

http://www.microsoft.com/en-in/download/details.aspx?id=5201

 

:step3: Remove the remnants of Superantispyware.

 

There are event log errors related to Superantispyware.

Error: (07/31/2013 00:43:40 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
SASDIFSV
SASKUTIL 

Download and run the official cleaning tool and follow the on-screen instructions.

 

http://www.superantispyware.com/downloads/SASUNINST.EXE



#5 bigrogerhyde

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Posted 31 July 2013 - 09:35 AM

Hi Thanks for getting back to me.

 

I've uninstalled the Comodo products (I wasn't using them anyway) and I've run the SASUNINST.EXE. I don't remember having ever used Superantispyware it in the first place, I think its a resource hogger, anyway its gone.

 

Avast both CCleaner and Avast itself says I'm on version 8.0.1489 but Speccy certainly says its version 5 (odd) so I'm going to leave that as it is

 

Should know within the hour if the case is solved as it was a very regular occurrence!

 

Thanks again

 

Roger



#6 bigrogerhyde

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Posted 01 August 2013 - 06:23 AM

Thanks very much Anshad. My computer has now been up uninterrupted for 18 hours!

 

The case is solved.

 

Thanks again.

 

Roger



#7 Anshad Edavana

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Posted 01 August 2013 - 09:10 AM

Glad to be able to help  :thumbup2:






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