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Really need help with a trojan and three registry keys

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3 replies to this topic

#1 vitriol


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Posted 30 July 2013 - 10:37 PM

I'd have posted ''hi, my name is blah and...'' etc. , but I' not really in the mood, as my pc
has become infected with 4 extremely persistent viruses, rendering it almost entirely incapacitated. I'm posting this whilst in safe mode with networking, because the trojan raises my processor usage to 100%, causing everything to work excruciatingly slow, or crash. 
I've been working on it for about 15 hours now, using various antivirus/malware software, but none of them work the way they claim to. Specifically, they all spot the files, but they don't remove them.
MBAM spots them as:
1: Vendor: Trojan.Malpack.Gen,   Category: File, Item: C:\xhtrma.exe
2: Vendor: PUM.Disabled.SecurityCenter,   Category: Registry Data,  
the other 2 registry files are roughly the same, saying instead of ANTIVIRUS FIREWALL and UPDATES.
I've tried rkill, SUPERantispyware, hitmanpro, autoruns, tdsskiller, DSS, sophos virus removal, etc.
Nothing works. The registry keys show up as empty in HKEY_CLASSES_ROOT -> SOFTWARE -> Microsoft. There is nothing to see or change there.
For the love of god, someone help me get these infernal viruses off my computer.
Thanks in advance.

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 GodfatherKing


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Posted 31 July 2013 - 05:48 AM

:step1: Reboot the computer in to safe mode


:step2: Try MBAM again in safe mode this time.

If you have received help from me and I don't have respond to you for almost >= 3 days, send me a Private Message.  :hello:

#3 vitriol

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Posted 31 July 2013 - 06:18 PM

Good idea. I've only done that 22 times now.


#4 boopme


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Posted 31 July 2013 - 10:31 PM

Can you post the RKILL and MBAM logs,please.
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