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Unusual overheating issue

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2 replies to this topic

#1 admiralboorda


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Posted 30 July 2013 - 03:09 PM



I have had an occuring problem that just defies all.  I started having my computer shut down while I was playing Bad Company 2. I discovered that I needed to replace the thermal paste on the heatsink and voila, the problem disappeared.....or so I thought.  It went away for a few months, and I reapplied more thermal paste but it is back with a vengence.  I have completely cleaned the inside of the PC.  I took out the video card and thoroughly cleaned the fan on it as well.  I replaced the thermal paste, (Arctic Silver 5) and replaced the heatsink.  I then powered up, and immediately loaded BC2 to check the temp.  I am using Core Temp.  It is simple and easy to use.  Unfortunately for me the problem persists, and all the information I find seems to consist of forum after forum of "change your thermal paste....or, clean out your computer."  I am hoping that someone here will be able to at least lead me in the right direction. 


I don't know if my video card is going bad, (no problems in game.)

I dont know if my heatsink is bad, (it's clear and clean)

Any game will cause this overheating shutdown to occur

Every other program on my computer works fine.  It only happens during gaming.




Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
             Language: English (Regional Setting: English)
       System Model: MS-7576
               BIOS: Default System BIOS
          Processor: AMD Phenom™ II X4 955 Processor (4 CPUs), ~3.2GHz
             Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
          Page File: 1393MB used, 6794MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

Thanks in advance for any assistance. Peace.



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#2 w411


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Posted 30 July 2013 - 03:18 PM

Probably an obvious question, but did you try running with the case open so you can make sure the fans are actually always running?  Also what temps were you seeing with Core Temp? 

#3 hamluis



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Posted 30 July 2013 - 04:24 PM

Please download MiniToolBox  , save it to your desktop and run it.


Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.


Click Go and paste the content into your next post.


Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.



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