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Error message on startup "Windows failed to start. A recent...."


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#1 rebelroy11

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Posted 30 July 2013 - 11:07 AM

This is the message I receive- "Windows failed to start. A recent hardware or software change might be the cause."

Booting in safe mode, Dell data safe restore, Last known good configuration, and directory services restore mode all relate back to this error message.

I have no created restore points and no system image recovery. Also my computer did NOT come with a windows 7 disk. Which is a crock in my opinion.

When I do Startup Repair, this is the only problem detected in "View diagnostic and repair details"......

Root Cause Found:Failure while setup is in progress.

System Disk=\device\harddisk0

windows directory=C:\windows

autochk run= 0

Number of root causes= 1

I have requested a windows 7 disk from Dell months ago. I received nothing (surprise!). Thinking maybe I input the info wrong, I re-submitted a request today. But I will not hold my breath. What options do I have left at this point? The cost of bringing it to a professional isn't far from the cost of replacing this laptop as it is. I will be thankful for any help or advice!


Edited by rebelroy11, 30 July 2013 - 12:45 PM.


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#2 Firefoxthebomb

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Posted 30 July 2013 - 11:11 AM

Hello and Welcome

 

Being that this is a Dell computer, have your tried booting into the Dell Diagnostics by hitting the F12 key when you first turn on the computer and then running a diagnostics on the hardware, especially the hard drive to make sure its not failing.  If the hard drive is failing it will have to be replaced before a repair can be done.


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#3 rebelroy11

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Posted 30 July 2013 - 11:32 AM

Hello and Welcome

 

Being that this is a Dell computer, have your tried booting into the Dell Diagnostics by hitting the F12 key when you first turn on the computer and then running a diagnostics on the hardware, especially the hard drive to make sure its not failing.  If the hard drive is failing it will have to be replaced before a repair can be done.

 

Yes and no problems were found.



#4 dc3

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Posted 30 July 2013 - 12:08 PM

Does this computer boot into Safe Mode?

 

Most computer manufacturers no longer supply installation discs.  Instead the make a second partition on the hdd known as a recovery partition.  This resets the operating system to the condition is came out of the box.  This is one opiton, but the down side is you will lose everything else which has been added to this computer since you first started using itl

 

Another option is to make a recovery disc to access the recovery console where you will find tools which can help resolve this problem.  Take a look at this website.

 

What is the model of this Dell?

 

Because of the nature of the error message it would be worth finding out who the manufacturer of the hdd is.  Once this is know I can provide a link to their website where you can download a diagnostic tool to determine the condition of the hdd.


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#5 rebelroy11

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Posted 30 July 2013 - 12:39 PM

Does this computer boot into Safe Mode?

 

Most computer manufacturers no longer supply installation discs.  Instead the make a second partition on the hdd known as a recovery partition.  This resets the operating system to the condition is came out of the box.  This is one opiton, but the down side is you will lose everything else which has been added to this computer since you first started using itl

 

Another option is to make a recovery disc to access the recovery console where you will find tools which can help resolve this problem.  Take a look at this website.

 

What is the model of this Dell?

 

Because of the nature of the error message it would be worth finding out who the manufacturer of the hdd is.  Once this is know I can provide a link to their website where you can download a diagnostic tool to determine the condition of the hdd.

Its a Dell Inspiron N5030.   And when I try to boot in safe mode I get the same error message. I have no problem losing everything I've added. Thank you.



#6 rebelroy11

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Posted 30 July 2013 - 12:42 PM

Does this computer boot into Safe Mode?
 
Most computer manufacturers no longer supply installation discs.  Instead the make a second partition on the hdd known as a recovery partition.  This resets the operating system to the condition is came out of the box.  This is one opiton, but the down side is you will lose everything else which has been added to this computer since you first started using itl
 
Another option is to make a recovery disc to access the recovery console where you will find tools which can help resolve this problem.  Take a look at this website.
 
What is the model of this Dell?
 
Because of the nature of the error message it would be worth finding out who the manufacturer of the hdd is.  Once this is know I can provide a link to their website where you can download a diagnostic tool to determine the condition of the hdd.

Also the instructions on the link you posted are impossible for me to follow being that I can't get windows to load. Step one is to open windows 7. Thanks though!


Edited by rebelroy11, 30 July 2013 - 12:44 PM.


#7 dc3

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Posted 30 July 2013 - 12:43 PM

Before you do anything, you need to pull the hdd out to see who the manufacturer is so you can use their diagnostic tool.

 

Most all manufacturers provide a diagnostic tool which downloads as a ISO file which can be burned to a disc and the computer then can boot from that and run this scan.

 

Edit:  The disc you make will be a bootable disk.  At worst you will need to set the CD/DVD-ROM as the first device in the BIOS boot order, and the hdd second.  You will need to make the download and burn the disc from another computer since yours will not boot.  This is true for the diagnostic tool as well as the recovery disc.


Edited by dc3, 30 July 2013 - 12:47 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 rebelroy11

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Posted 30 July 2013 - 01:01 PM

Before you do anything, you need to pull the hdd out to see who the manufacturer is so you can use their diagnostic tool.

 

Most all manufacturers provide a diagnostic tool which downloads as a ISO file which can be burned to a disc and the computer then can boot from that and run this scan.

 

Edit:  The disc you make will be a bootable disk.  At worst you will need to set the CD/DVD-ROM as the first device in the BIOS boot order, and the hdd second.  You will need to make the download and burn the disc from another computer since yours will not boot.  This is true for the diagnostic tool as well as the recovery disc.

Ok thanks. This will be new to me so I will read more in to it. Thanks again!






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