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Weird desktop issue


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#1 esmn

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Posted 29 July 2013 - 03:45 PM

I've attached a picture to explain the problem.

 

The right section of this desktop doesn't display correctly. It shows whatever window was open prior to returning to the desktop. For example: I turn on the computer, the right portion shows the blue login screen. I open chrome and then minimize it, the right portion shows the chrome window that was minimized. This is only a desktop issue and the screen is fine when anything else is open. I would google this problem but I have no idea what to search for.

 

Any ideas?

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#2 jhayz

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Posted 29 July 2013 - 07:14 PM

Have you tried safemode to check on the difference? If it worked fine in safemode it could be a software/driver issue. If same result, then it could also point to a hardware or heat problem.


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#3 esmn

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Posted 30 July 2013 - 01:01 PM

I tried safemode and it works fine.



#4 dc3

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Posted 30 July 2013 - 01:50 PM

Check in the Device Manager to see if there are any error under Display Adapters and let us know if there are indications of errors.

 

Please publish a Snapshot using  Speccy to provide us with information to help you.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

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#5 esmn

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Posted 30 July 2013 - 05:37 PM

Everything under device adapter said "This device is working properly"

 

http://speccy.piriform.com/results/fFh1KNRp2mst68IQ1SeBJAn

MiniToolBox by Farbar  Version: 13-07-2013
Ran by User (administrator) on 30-07-2013 at 17:34:47
Running from "C:\Documents and Settings\User\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/28/2012 02:35:05 PM) (Source: Application Error) (User: )
Description: Faulting application FlashPlayerUpdateService.exe, version 11.3.300.268, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000113b5.
Processing media-specific event for [FlashPlayerUpdateService.exe!ws!]

Error: (07/12/2012 08:35:07 PM) (Source: Application Error) (User: )
Description: Faulting application FlashPlayerUpdateService.exe, version 11.3.300.265, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000113c0.
Processing media-specific event for [FlashPlayerUpdateService.exe!ws!]

Error: (06/16/2012 04:18:37 PM) (Source: Application Hang) (User: )
Description: Hanging application chrome.exe, version 19.0.1084.56, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/06/2012 05:53:29 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/06/2012 05:53:28 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (05/20/2012 01:44:25 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/20/2012 01:41:22 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (02/16/2012 05:08:13 PM) (Source: Media Center Scheduler) (User: )
Description: There are zero configured tuners on this machine, scheduling should not occur in this state!!!

Error: (01/17/2012 00:46:29 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (10/31/2011 04:47:46 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (07/30/2013 00:57:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/30/2013 00:57:18 PM) (Source: DCOM) (User: TVPC)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/30/2013 00:56:21 PM) (Source: DCOM) (User: TVPC)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/30/2013 00:56:13 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
AFD
eeCtrl
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SAVRT
SAVRTPEL
SPBBCDrv
SYMTDI
Tcpip

Error: (07/30/2013 00:56:13 PM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: 
%%31

Error: (07/30/2013 00:56:13 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: 
%%31

Error: (07/30/2013 00:56:13 PM) (Source: Service Control Manager) (User: )
Description: The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: 
%%31

Error: (07/30/2013 00:56:13 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: 
%%31

Error: (07/30/2013 00:55:30 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/30/2013 00:55:24 PM) (Source: DCOM) (User: TVPC)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}


Microsoft Office Sessions:
=========================
Error: (07/28/2012 02:35:05 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.3.300.268ntdll.dll5.1.2600.6055000113b5

Error: (07/12/2012 08:35:07 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.3.300.265ntdll.dll5.1.2600.6055000113c0

Error: (06/16/2012 04:18:37 PM) (Source: Application Hang)(User: )
Description: chrome.exe19.0.1084.56hungapp0.0.0.000000000

Error: (06/06/2012 05:53:29 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/06/2012 05:53:28 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (05/20/2012 01:44:25 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (05/20/2012 01:41:22 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (02/16/2012 05:08:13 PM) (Source: Media Center Scheduler)(User: )
Description: There are zero configured tuners on this machine, scheduling should not occur in this state!!!

Error: (01/17/2012 00:46:29 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (10/31/2011 04:47:46 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000


=========================== Installed Programs ============================

Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Apple Application Support (Version: 1.4.1)
Apple Software Update (Version: 2.1.1.116)
Atlona USB to HDMI Converter (Version: 4.5.15684.0)
DisplayLink Core Software (Version: 4.5.15684.0)
Google Chrome (Version: 28.0.1500.72)
Intel(R) Graphics Media Accelerator Driver
LiveUpdate 3.0 (Symantec Corporation) (Version: 3.0.0.160)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB2604042)
Microsoft .NET Framework 1.0 Hotfix (KB2656378)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.0 Security Update (KB2698035)
Microsoft .NET Framework 1.0 Security Update (KB2742607)
Microsoft .NET Framework 1.0 Security Update (KB2833951)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Move Media Player
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 8 (Version: 8.3.31)
neroxml (Version: 1.0.0)
QuickTime (Version: 7.69.80.9)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.16.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.5636)
Speccy (Version: 1.22)
Symantec AntiVirus (Version: 10.1.394.0)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows Internet Explorer 8 (KB971930) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2808679) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VCRedistSetup (Version: 1.0.0)
VLC media player 1.1.11 (Version: 1.1.11)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Memory info: ===================================

Percentage of memory in use: 67%
Total physical RAM: 2039.36 MB
Available physical RAM: 660.21 MB
Total Pagefile: 3932.41 MB
Available Pagefile: 3121.6 MB
Total Virtual: 2047.88 MB
Available Virtual: 1975.06 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:298.08 GB) (Free:271.93 GB) NTFS

========================= Users: ========================================

User accounts for \\TVPC

Administrator            Guest                    HelpAssistant            
SUPPORT_388945a0         User                     

========================= Minidump Files ==================================

C:\WINDOWS\Minidump\Mini120212-01.dmp

**** End of log ****



#6 jhayz

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Posted 31 July 2013 - 07:36 AM

Do you have 2 monitors connected?

Atlona USB to HDMI Converter

Seen this in your installed programs. Is the problem coming from this USB to HDMI monitor?


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#7 esmn

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Posted 31 July 2013 - 04:36 PM

I don't know where that came from but the computer is connected to a large TV with a VGA connector. No other monitors are used. 

 

This isn't a huge deal if no one knows what the problem is. It's just that I've never seen anything like this before. 



#8 jhayz

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Posted 01 August 2013 - 08:53 AM

Tried reinstalling/updating the video driver? Remove the Atlona software also if not in used.


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#9 dc3

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Posted 01 August 2013 - 09:21 AM

What is the make and model of the TV?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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