First time poster. I hope I am posting in the right forum.
I have had my Dell for about 3 years running Windows 7 and have never had a problem until recently. I have done some research into the problem and I think I have it diagnosed and what the solution might be, but I don't know how to go about doing this and I hope some kind soul can help walk me through it. Sorry if I got ahead of myself. Here is the situation:
About a month ago, I noticed that my computer was running very slow. When I would click on an icon for a browser or a program, the program would be very, very slow to load or would not load at all until I clicked it again. About a week after that, the programs stopped loading altogether. This is where I am now. The computer starts up just fine, looks normal, but when I go to click on an icon for a program, nothing happens. I get a short hourglass, and then nothing.
I have done some research on this, and this is what I have found (if I am wrong, please feel free to step in) It seems this is caused by bad files due to turning the computer off via the on/off button. I will need to re-install windows 7. I have no idea how to even begin to do this. I have alot of files, music, pictures etc. stored on the cpu and I am scared to lose them. I don't know what version of windows I have or anything like that, so I would greatly appreciate it if someone could just walk me through it and help me out. I thank you for your time and hope to hear from you.