Hi, I have a laptop that was originally running Vista. Several years ago it was upgraded to Win 7-64 Ultimate. I think I've gotten something that my Symantec Endpoint Protection let slip by. Symantec itself keeps saying that the proactive threat protection is not functioning correctly due to an internal configuration error. If I reboot it says all is ok for a while and then gives the error.
I've tried using the linux based rescue discs from Kaspersky, AVG, F-Secure and others but every time I run them they get part way through scanning the system and then the PC just suddenly & instantly turns off. No BSOD, no message, just total shutdown!
I've also tried the Sophos scanner, Malwarebytes, Spybot S&D and none find anything either. When I run them in safe mode they either find nothing or the system shuts down.
Any suggestions on what to try next? Are there any good programs I can run from a CD to try & bypass windows that might have better luck?
I asked a friend who fixes computers who is baffled....
Edited by hamluis, 29 July 2013 - 03:14 PM.
Moved from Win 7 to Am I Infected - Hamluis.