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Touchpad and Keyboard on Sony Vaio 'failed to start (Code 10)'


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#1 MargaretA

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Posted 29 July 2013 - 01:18 PM

Hiya
I was using a thread on this Microsoft Support to fix my cd rom drive as it wasn't showing up on My Computer, I'd done it before and it worked perfectly fine
I went on the registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
And deleted 'upperfilters' as per instruction, however there was no 'lowerfilters'
After this I restarted my laptop to see if it worked and my touchpad and keyboard wouldn't work!
I've had to borrow a friends USB mouse but have no keyboard (currently on my iPhone)
I've had to go onto a guest account on my laptop as I am unable to type in my password on my administrator account


Any way I can fix this with just the USB mouse?!

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#2 dc3

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Posted 29 July 2013 - 01:42 PM

This is going to sound like suggesting that you close the gate after the horse has left the corral, but any time you make any changes in the Registry you should back it up first with software like ERUNT.  Then if there is a problem you can revert it to the preveous working condition.

 

Please post the make and model of this computer?

 

Do you have a installation disc for your version of Windows Vista?  If not, do know someone who can loan you a disc of the same version and bit type?


Edited by dc3, 29 July 2013 - 01:43 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 MargaretA

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Posted 29 July 2013 - 01:44 PM

Sony Vaio PCG-7144M
And no unfortunately :(

#4 dc3

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Posted 29 July 2013 - 01:45 PM

You can download a ISO file for the version of Vista from this website.

 

You will need to burn this file to a disc.  I prefer ImgBurn, you can find a tutorial for using it to make your disc here.


Edited by dc3, 29 July 2013 - 01:48 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 MargaretA

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Posted 29 July 2013 - 03:56 PM

Hiya
Unfortunately I do not have a blank disc. However I have now obtained both a USB keyboard an mouse for afew hours from a friend so am able to log into my administrator account
My touchpad and original laptop keyboard still is not working :/

#6 dc3

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Posted 30 July 2013 - 10:24 AM

Do you have a flash drive at 1GB or larger in size?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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