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Outlook 2007 keeps asking for password


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#1 Dacar92

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Posted 29 July 2013 - 09:44 AM

Hi guys,

 

I am trying to set up my wife's new machine and am using W8 and Outlook 2007 to retrieve emails from her SBC Global account.  I believe I have all the settings correct, ports, pop3, smtp, etc.  But Outlook keeps asking for her password time after time.  A few seconds apart if I enter it (again) and click ok, or each time it checks for new messages if I clicked cancel.  I called ATT and they cannot really help me without me paying for it and also since Outlook is not their application.  Any advice?


What's the point in being grown up if you can't be childish sometimes? -- The Doctor

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#2 bludgard

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Posted 29 July 2013 - 10:02 AM

I am troubleshooting an AT&T email client acount this afternoon; dealing with Outlook 2007. What I understand is that AT&T uses Yahoo so maybe it is the free account that is used instead of Plus? Won't know til later but if no posts are made by then I will gladly share my findings.... In the meantime try this:

http://help.yahoo.com/kb/index?page=content&id=SLN3773&locale=en_US&y=PROD_MAIL_ML

 



#3 Dacar92

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Posted 29 July 2013 - 10:29 AM

Thanks.  Yes, hers is the free Yahoo account type.  My understanding is that it is a pop3 email account type.  These are the settings I had on her old computer, which worked.  

 

incoming: pop.att.yahoo.com

outgoing: smtp.att.yahoo.com

 

Incoming: 995

Outgoing: 465

 

SSL enabled 


Edited by Dacar92, 29 July 2013 - 10:30 AM.

What's the point in being grown up if you can't be childish sometimes? -- The Doctor

#4 bludgard

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Posted 29 July 2013 - 02:32 PM

This worked for my client (2 different PCs; one Outlook 2007 and one 2010 or '12): Follow closely and maybe it will work for you.
http://www.att.com/esupport/article.jsp?sid=KB401573&cv=814&ct=9000818&pv=3#fbid=ab7rTb2xJ2k

 

Don't hesitate to ask....

Good luck....

 

Edit: Two AT&T techs had been out and his previous computer guy > no joy. Took about an hour. I offer services free to those 60 or over but welcome donations.


Edited by bludgard, 29 July 2013 - 02:36 PM.


#5 bludgard

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Posted 04 September 2013 - 01:22 PM

Any joy?

I got other parameters if thie above does not work....






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