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World I Need Your Help


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6 replies to this topic

#1 datry

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Posted 20 April 2006 - 02:39 AM

hi BC community i hope you all fine.
i have a serious problem with my portable hp compaq NX9010 wich shut down every 30 minutes displaying a message like that ( vidage de la mémoire cache = cleaning cache memory or sth) imagine that even when i formatted windows (after fulls kasper and spy scans of course) working on bios the problem persists what can id o? this is a kinda hardware problem what do you think of it?
thanks in advance for any help or suggetion! :thumbsup:

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#2 stidyup

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Posted 20 April 2006 - 09:53 AM

Is it giving a BSOD?

It will look something like this:
0x00000000 (0x00000000, 0x00000000, 0x00000000, 0x00000000)

If so please post the error code.

#3 datry

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Posted 23 April 2006 - 07:31 AM

yes i got a number like that i will post it. thanks
:thumbsup:

#4 datry

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Posted 01 May 2006 - 05:40 PM

number of error is :

stop : 0x00000077(0xc000000e,0x000000e,0x00000000,0x00606000)

problème :
kernel_stack_inpage_error
vidage mémoire physique
then it reboots automatically after a blue crash screen.

please help me.

Edited by datry, 01 May 2006 - 05:41 PM.


#5 Albert Frankenstein

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Posted 02 May 2006 - 07:45 AM

Well, my friend, there may be several causes to this issue. According to Microsoft's Knowledge Base article found HERE, it could be caused by hardware issues, or perhaps a boot sector virus.

Here is a list of some actions that can be taken by you to try to resolve the issue, if in fact it is hardware related:
  • Test RAM. If your computer has two sticks of RAM in it, then remove one and see if the problems persist. If they do, switch pieces and test again. An alternative is to run the memory tester from Microsoft. It is free and available for download HERE.
  • Verify that all the adapter cards in your computer are properly seated.
  • Ensure that all adapter card contacts are clean.
  • Disable system caching in the BIOS to see if this resolves the error.
  • If this does not resolve the issue, your computer mainboard (motherboard) may be damaged.
If after completing the above list you continue having the same issues, then I would like to refer you to the Highjack This (HJT) forum here at BleepingComputer.com:

First: Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

Second: Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

Third: If, after finishing your work with the folks at the HJT forum you have issues with Windows related to the removal of the infection, then come to the other forums and let us help you get your computer back to normal.

You are in good hands! Good luck!
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#6 datry

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Posted 02 May 2006 - 08:05 AM

thank you very much Albert Frankenstein , it's a great reply , i will try to do these steps one by one and tell you the results. have a nice day !

#7 Albert Frankenstein

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Posted 02 May 2006 - 08:40 AM

You are welcome. Keep us posted on your results, please, as this will help others as well as us!
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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