Hi there! I have a Dell Inspiron 1720. I formated it last week, with a Dell OEM Windows 7 Ultimate disc, which it had been running with perfectly fine, for the last year and a half. It was my Mother's old computer, and she gave it to me, which was the only reason I did a format on it. For a week, it had been working fine. Then it did a windows update and required a reboot. It would get as far as the windows noise, and as soon as I went to click on my user account, it would reboot again. It continued this cycle, and I tried hitting f8 and do a restore to last known best configuration and it will only go to the black windows screen with the caption "Starting Windows". It won't boot into safe mode, I can't even get it to boot from the windows disc, where I would of course attempt a repair, or format again. It just sits at this same black "starting windows" screen. I have a bootable USB stick with Windows 7 on it, and even when I try to boot from that, it won't go past the starting windows screen.
Also, the power button all of a sudden doesn't work. It will only power down when I remove the battery and ac adapter, and as soon as I replace the battery, it powers on.
It will run a preboot diagnostics, and says it can't complete it.
What is wrong with my machine? Any ideas on how to fix it?
Thanks in advance,
Edited by hamluis, 27 July 2013 - 09:48 AM.
Moved from Win 7 to Internal Hardware - Hamluis.