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Vista Crashes and/or won't Startup


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#1 pfeid

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Posted 26 July 2013 - 02:53 PM

Dear Sir:

 

Vista has been crashing and/or failing to startup.  Various screens have appeared during startup including:

 

“Safe Mode

Safe Mode with Networking

Safe Mode with Command Prompt

Start Windows Normally

 

OR

 

“Launch Startup Repair (recommended)

Start Windows Normally”

 

Startup Repair had worked initially a few times to get Vista running.

 

 

Vista will ‘crash’ to a blue screen and state it is dumping files.  It shuts-down in 10 seconds as it 'counts' up to 100%.  Or, Vista will ‘crash’ to a different blue screen that states this:

 

“A problem has been detected and windows has been shut down to prevent harm to your computer.

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

If this is the first time you’ve seen this stop error screen,

restart your computer.  If this screen appears again, follow

these steps:

 

Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer

for any windows updates you might need.

 

If problems continue, disable or remove any newly installed hardware

or software.  Disable BIOS memory options such as caching or shadowing.

If you need to use Safe Mode to remove or disable components, restart

your computer, press F8 to select Advanced Startup Options, and then

select Safe Mode.

 

Technical information: (followed by many Os and various numbers and letters)”

 

 

I’ve never used Safe Mode, but I have hit F8 at startup and selected Repair Your Computer.  There, I’ve selected under Recovery Options, Startup Repair and/or System Restore.  Also, in F8 I’ve selected Last Known Good Configuration (Advanced).  These options in F8 all have worked at sometime or another to get Vista OS running.  Once running, I’ve removed some of the latest installed software that may have made Vista operate longer.  None of the above options worked this latest time until I first ran a memory scan in F1 at startup.

 

Thank you in advance for your assistance.


Edited by hamluis, 26 July 2013 - 04:17 PM.


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#2 hamluis

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Posted 26 July 2013 - 04:20 PM

Hi, let's see if we can gather some data :).

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis






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