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MyPC Backup malware, need help removing


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12 replies to this topic

#1 Cmihevc

Cmihevc

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Posted 26 July 2013 - 02:04 PM

Hi I recently downloaded an updated program for guitar software and since then have received the MyPC Backup malware, and have not had much luck trying to remove it. I ran a DDS and have the results below, any help would be greatly appreciated, thank you.

 

Attached File  dds.txt   23.09KB   3 downloadsAttached File  attach.txt   13.97KB   1 downloads



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#2 gringo_pr

gringo_pr

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Posted 27 July 2013 - 03:07 AM


Hello Cmihevc

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 Cmihevc

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Posted 29 July 2013 - 04:25 PM

Hi Gringo, I ran the two programs you told me to, here are the results.

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.2.7 (07.29.2013:1)
OS: Windows 7 Home Premium x64
Ran by Collin on Mon 07/29/2013 at 15:45:22.57
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

Successfully stopped: [Service] backupstack
Successfully deleted: [Service] backupstack

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\askpartnercobrandingtool_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\askpartnercobrandingtool_rasmancs
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{67FC10CF-23EA-414E-A174-44CE97EA719B}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Collin\AppData\Roaming\pccustubinstaller"
Failed to delete: [Folder] "C:\Program Files (x86)\mypc backup"
Failed to delete: [Folder] "C:\Program Files (x86)\pc checkup"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\we-care reminder"

 

~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Policies\Google\Chrome\extensioninstallforcelist [Blacklisted Policy]

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 07/29/2013 at 16:04:38.85
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

# AdwCleaner v2.306 - Logfile created 07/29/2013 at 15:32:22

# Updated 19/07/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Collin - COLLIN-PC

# Boot Mode : Normal

# Running from : C:\Users\Collin\Desktop\AdwCleaner.exe

# Option [Delete]

 

 

***** [Services] *****

 

 

***** [Files / Folders] *****

 

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search

Folder Deleted : C:\Program Files (x86)\Ask.com

Folder Deleted : C:\Program Files (x86)\Common Files\Wondershare

Folder Deleted : C:\Program Files (x86)\Wondershare

Folder Deleted : C:\ProgramData\APN

Folder Deleted : C:\ProgramData\Ask

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wondershare

Folder Deleted : C:\ProgramData\WeCareReminder

Folder Deleted : C:\Users\Collin\AppData\Local\APN

Folder Deleted : C:\Users\Collin\AppData\Local\Bundled software uninstaller

Folder Deleted : C:\Users\Collin\AppData\Local\Wondershare

Folder Deleted : C:\Users\Collin\AppData\LocalLow\AskToolbar

Folder Deleted : C:\Users\Collin\AppData\Roaming\Wondershare

Folder Deleted : C:\windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

 

***** [Registry] *****

 

Key Deleted : HKCU\Software\APN

Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar

Key Deleted : HKCU\Software\Ask.com

Key Deleted : HKCU\Software\BI

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}

Key Deleted : HKCU\Software\wecarereminder

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\Software\APN

Key Deleted : HKLM\Software\AskToolbar

Key Deleted : HKLM\Software\AVG Security Toolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4FBBF769-ECEB-420A-B536-133B1D505C36}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\IEHelperv2.5.0.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1

Key Deleted : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder

Key Deleted : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder.1

Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\S

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B12920CF-BE13-4C09-890D-1B6EFFFE2FBE}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\Software\InstallIQ

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F773BB94-6C19-4643-A570-0E429103D1C3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F773BB94-6C19-4643-A570-0E429103D1C3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AC5B6CDA-8F90-4740-9A8C-28AC5D3C73FE}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\bi_uninstaller

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\SOFTWARE\Software

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

Value Deleted : HKLM\SOFTWARE\Policies\Google\Chrome\ExtensionInstallForcelist [1]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

 

***** [Internet Browsers] *****

 

-\\ Internet Explorer v10.0.9200.16635

 

[OK] Registry is clean.

 

-\\ Google Chrome v28.0.1500.72

 

File : C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Preferences

 

Deleted [l.1] : icon_url ={"backup":{"_signature":"Ikotm6YNIq+9wzp5vmASx16xc1oQHz4HmDw8UE0sAj8=","_version":4,"extensions":{"i[...]

 

*************************

 

AdwCleaner[R1].txt - [44180 octets] - [29/07/2013 15:27:49]

AdwCleaner[R2].txt - [44241 octets] - [29/07/2013 15:30:21]

AdwCleaner[S1].txt - [10240 octets] - [29/07/2013 15:32:22]

 

########## EOF - C:\AdwCleaner[S1].txt - [10301 octets] ##########

 

 

 

I reboot the computer and still receive the MyPC Backup pop ups.



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 July 2013 - 05:33 PM


Hello Cmihevc

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Cmihevc

Cmihevc
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Posted 01 August 2013 - 02:24 PM

I ran combo fix and these are the results.

 

ComboFix 13-07-31.02 - Collin 08/01/2013  13:34:22.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3686.2062 [GMT -5:00]
Running from: c:\users\Collin\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\uninstaller.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-01 to 2013-08-01  )))))))))))))))))))))))))))))))
.
.
2013-08-01 18:48 . 2013-08-01 18:48 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-29 20:45 . 2013-07-29 20:45 -------- d-----w- c:\windows\ERUNT
2013-07-29 20:32 . 2013-07-29 20:32 121 ----a-w- c:\windows\DeleteOnReboot.bat
2013-07-29 12:15 . 2013-04-17 07:02 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll
2013-07-29 12:15 . 2013-04-17 06:24 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-07-26 23:01 . 2013-07-27 12:40 -------- d-----w- c:\windows\system32\MRT
2013-07-19 12:21 . 2013-04-09 23:34 1247744 ----a-w- c:\windows\SysWow64\DWrite.dll
2013-07-19 12:21 . 2013-04-02 22:51 1643520 ----a-w- c:\windows\system32\DWrite.dll
2013-07-19 00:26 . 2013-07-19 00:26 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-07-10 12:39 . 2013-06-04 06:00 624128 ----a-w- c:\windows\system32\qedit.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-24 05:57 . 2012-12-14 20:35 78277128 ----a-w- c:\windows\system32\MRT.exe
2013-06-19 18:30 . 2013-06-19 18:30 45856 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-06-15 12:46 . 2011-03-29 01:36 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-06-12 12:36 . 2012-04-18 09:08 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-12 12:36 . 2012-04-18 09:08 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-22 15:21 . 2013-05-22 15:21 4325376 ----a-w- c:\programdata\ReadOnlyInstaller.msi
2013-05-13 05:51 . 2013-06-12 13:05 184320 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 05:51 . 2013-06-12 13:05 1464320 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 05:51 . 2013-06-12 13:05 139776 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 05:50 . 2013-06-12 13:05 52224 ----a-w- c:\windows\system32\certenc.dll
2013-05-13 04:45 . 2013-06-12 13:05 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
2013-05-13 04:45 . 2013-06-12 13:05 1160192 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-05-13 04:45 . 2013-06-12 13:05 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
2013-05-13 03:43 . 2013-06-12 13:05 1192448 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08 . 2013-06-12 13:05 903168 ----a-w- c:\windows\SysWow64\certutil.exe
2013-05-13 03:08 . 2013-06-12 13:05 43008 ----a-w- c:\windows\SysWow64\certenc.dll
2013-05-10 05:49 . 2013-06-12 13:06 30720 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-10 03:20 . 2013-06-12 13:06 24576 ----a-w- c:\windows\SysWow64\cryptdlg.dll
2013-05-08 06:39 . 2013-06-12 13:08 1910632 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"eReportSender"="c:\gvci\bin\eReportSenderApp.exe" [2012-04-17 41072]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-03-06 343168]
"NortonOnlineBackupReminder"="c:\program files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" [2011-06-22 3218864]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-07-12 1298816]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"QuickTime Task"="c:\program files (x86)\QuickTime\qttask.exe" [2013-02-27 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
c:\users\Collin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
FrostWire On Startup.lnk - c:\program files (x86)\FrostWire 5\FrostWire.exe [2012-8-23 458240]
MyPC Backup.lnk - c:\program files (x86)\MyPC Backup\MyPC Backup.exe [2013-5-31 1934376]
OpenOffice.org 3.4.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
NETGEAR WNA1000M Genie.lnk - c:\program files (x86)\NETGEAR\WNA1000M\WNA1000M.exe -Hide [2012-1-4 504064]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 HIVCIUSB;GDS VCI USB driver;c:\windows\system32\Drivers\HIVCIUSB.sys;c:\windows\SYSNATIVE\Drivers\HIVCIUSB.sys [x]
R3 HTCAND64;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys;c:\windows\SYSNATIVE\Drivers\ANDROIDUSB.sys [x]
R3 htcnprot;HTC NDIS Protocol Driver;c:\windows\system32\DRIVERS\htcnprot.sys;c:\windows\SYSNATIVE\DRIVERS\htcnprot.sys [x]
R3 TDEIO;TDEIO;c:\windows\SysWOW64\sysprep\BOOTPRIO\tdeio64.sys;c:\windows\SysWOW64\sysprep\BOOTPRIO\tdeio64.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USCANUSB;U-scan USB Host Client Driver;c:\windows\system32\Drivers\uscanusb.sys;c:\windows\SYSNATIVE\Drivers\uscanusb.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys;c:\windows\SYSNATIVE\DRIVERS\WSDScan.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1402010.016\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1402010.016\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1402010.016\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1402010.016\SYMEFA64.SYS [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [x]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\1402010.016\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1402010.016\ccSetx64.sys [x]
S1 ccSet_NAT;Norton Anti-Theft Settings Manager;c:\windows\system32\drivers\NATx64\0108000.020\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NATx64\0108000.020\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130731.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130731.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1402010.016\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1402010.016\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1402010.016\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\1402010.016\SYMNETS.SYS [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 GFNEXSrv;GFNEX Service;c:\windows\System32\GFNEXSrv.exe;c:\windows\SYSNATIVE\GFNEXSrv.exe [x]
S2 HTCMonitorService;HTCMonitorService;c:\program files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe;c:\program files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [x]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe;c:\program files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe [x]
S2 NAT;Norton Anti-Theft;c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe;c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe [x]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files (x86)\PC Checkup\SymcPCCULaunchSvc.exe;c:\program files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [x]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe;c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe;c:\program files\TOSHIBA\TECO\TecoService.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]
S2 vToolbarUpdater15.3.0;vToolbarUpdater15.3.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe [x]
S2 WlanWpsSvc;WlanWpsSvc;c:\program files (x86)\NETGEAR\WNA1000M\WlanWpsSvc.exe;c:\program files (x86)\NETGEAR\WNA1000M\WlanWpsSvc.exe [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
S3 RTL8192cu;NETGEAR WNA1000M N150 Wireless USB Micro Adapter;c:\windows\system32\DRIVERS\WNA1000M.sys;c:\windows\SYSNATIVE\DRIVERS\WNA1000M.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
S3 WsAudioDevice_383S(1);WsAudioDevice_383S(1);c:\windows\system32\drivers\WsAudioDevice_383S(1).sys;c:\windows\SYSNATIVE\drivers\WsAudioDevice_383S(1).sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-15 16:53 1173456 ----a-w- c:\program files (x86)\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-18 12:36]
.
2013-08-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-07-16 06:56]
.
2013-08-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-07-16 06:56]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-02-22 12452456]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2012-02-24 710560]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2012-09-20 1832760]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.hmaservice.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~3\Office14\ONBttnIE.dll/105
TCP: Interfaces\{25FEEF36-44E7-4F4C-976D-8FFC2EF8CA1E}\B4941434553545F4D45425C4F455E47454: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{408EDD45-439C-4480-A796-827E00D53D43}\849757E646169635562767963656: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{408EDD45-439C-4480-A796-827E00D53D43}\B4941434553545F4D45425C4F455E47454: DhcpNameServer = 75.75.75.75 75.75.76.76
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-RESTART_STICKY_NOTES - c:\windows\System32\StikyNot.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Wow6432Node-HKLM-Run-Wondershare Helper Compact.exe - c:\program files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe
HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
AddRemove-UnLock Root - c:\users\Collin\Droid\Unlockroot\uninstunlockroot.exe
AddRemove-Wondershare Streaming Audio Recorder_is1 - c:\program files (x86)\Wondershare\Streaming Audio Recorder\unins000.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.2.1.22\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAT]
"ImagePath"="\"c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe\" /s \"NAT\" /m \"c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.38\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-08-01  13:58:40
ComboFix-quarantined-files.txt  2013-08-01 18:58
.
Pre-Run: 392,131,817,472 bytes free
Post-Run: 391,481,634,816 bytes free
.
- - End Of File - - 2D4E29CB5F2D33972437EDCF29ED0ABE
5B5E648D12FCADC244C1EC30318E1EB9
 

The computer is still running fine, however MyPC Backup is still active and annoying me to no end. The actual running of Combofix went very smooth with no problems. thank you



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
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  • Local time:04:16 AM

Posted 01 August 2013 - 05:09 PM


Hello Cmihevc

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Folder::
c:\program files (x86)\MyPC Backup

 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:16 AM

Posted 06 August 2013 - 09:54 AM


Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 Cmihevc

Cmihevc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:03:16 AM

Posted 06 August 2013 - 03:54 PM

 Hi, sorry for the delay, this computer stays at my work location, so I do not have access over Sunday and Monday.  I did run the last program as you told me to, everything worked well, and it appears the MyPC Backup is no longer popping up.  the Script is as follows

 

 

ComboFix 13-07-31.02 - Collin 08/06/2013  14:05:14.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3686.1660 [GMT -5:00]
Running from: c:\users\Collin\Desktop\ComboFix.exe
Command switches used :: c:\users\Collin\Desktop\CFScript.txt
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\MyPC Backup\AWSSDK.dll
c:\program files (x86)\MyPC Backup\Database\mpcb_settings.db
c:\program files (x86)\MyPC Backup\GetText.dll
c:\program files (x86)\MyPC Backup\log\APPLICATION.log
c:\program files (x86)\MyPC Backup\log\STACK_BASE.log
c:\program files (x86)\MyPC Backup\MPCBClient.dll
c:\program files (x86)\MyPC Backup\MyPC Backup.exe
c:\program files (x86)\MyPC Backup\Shared Stack.dll
c:\program files (x86)\MyPC Backup\x64\System.Data.SQLite.dll
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-06 to 2013-08-06  )))))))))))))))))))))))))))))))
.
.
2013-08-06 19:18 . 2013-08-06 19:18 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-29 20:45 . 2013-07-29 20:45 -------- d-----w- c:\windows\ERUNT
2013-07-29 20:32 . 2013-07-29 20:32 121 ----a-w- c:\windows\DeleteOnReboot.bat
2013-07-29 12:15 . 2013-04-17 07:02 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll
2013-07-29 12:15 . 2013-04-17 06:24 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-07-26 23:01 . 2013-07-27 12:40 -------- d-----w- c:\windows\system32\MRT
2013-07-19 12:21 . 2013-04-09 23:34 1247744 ----a-w- c:\windows\SysWow64\DWrite.dll
2013-07-19 12:21 . 2013-04-02 22:51 1643520 ----a-w- c:\windows\system32\DWrite.dll
2013-07-19 00:26 . 2013-07-19 00:26 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-07-10 12:39 . 2013-06-04 06:00 624128 ----a-w- c:\windows\system32\qedit.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-24 05:57 . 2012-12-14 20:35 78277128 ----a-w- c:\windows\system32\MRT.exe
2013-06-19 18:30 . 2013-06-19 18:30 45856 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-06-15 12:46 . 2011-03-29 01:36 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-06-12 12:36 . 2012-04-18 09:08 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-12 12:36 . 2012-04-18 09:08 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-22 15:21 . 2013-05-22 15:21 4325376 ----a-w- c:\programdata\ReadOnlyInstaller.msi
2013-05-13 05:51 . 2013-06-12 13:05 184320 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 05:51 . 2013-06-12 13:05 1464320 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 05:51 . 2013-06-12 13:05 139776 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 05:50 . 2013-06-12 13:05 52224 ----a-w- c:\windows\system32\certenc.dll
2013-05-13 04:45 . 2013-06-12 13:05 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
2013-05-13 04:45 . 2013-06-12 13:05 1160192 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-05-13 04:45 . 2013-06-12 13:05 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
2013-05-13 03:43 . 2013-06-12 13:05 1192448 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08 . 2013-06-12 13:05 903168 ----a-w- c:\windows\SysWow64\certutil.exe
2013-05-13 03:08 . 2013-06-12 13:05 43008 ----a-w- c:\windows\SysWow64\certenc.dll
2013-05-10 05:49 . 2013-06-12 13:06 30720 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-10 03:20 . 2013-06-12 13:06 24576 ----a-w- c:\windows\SysWow64\cryptdlg.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"eReportSender"="c:\gvci\bin\eReportSenderApp.exe" [2012-04-17 41072]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-03-06 343168]
"NortonOnlineBackupReminder"="c:\program files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" [2011-06-22 3218864]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-07-12 1298816]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"QuickTime Task"="c:\program files (x86)\QuickTime\qttask.exe" [2013-02-27 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
c:\users\Collin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
FrostWire On Startup.lnk - c:\program files (x86)\FrostWire 5\FrostWire.exe [2012-8-23 458240]
OpenOffice.org 3.4.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
NETGEAR WNA1000M Genie.lnk - c:\program files (x86)\NETGEAR\WNA1000M\WNA1000M.exe -Hide [2012-1-4 504064]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 HIVCIUSB;GDS VCI USB driver;c:\windows\system32\Drivers\HIVCIUSB.sys;c:\windows\SYSNATIVE\Drivers\HIVCIUSB.sys [x]
R3 HTCAND64;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys;c:\windows\SYSNATIVE\Drivers\ANDROIDUSB.sys [x]
R3 htcnprot;HTC NDIS Protocol Driver;c:\windows\system32\DRIVERS\htcnprot.sys;c:\windows\SYSNATIVE\DRIVERS\htcnprot.sys [x]
R3 TDEIO;TDEIO;c:\windows\SysWOW64\sysprep\BOOTPRIO\tdeio64.sys;c:\windows\SysWOW64\sysprep\BOOTPRIO\tdeio64.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USCANUSB;U-scan USB Host Client Driver;c:\windows\system32\Drivers\uscanusb.sys;c:\windows\SYSNATIVE\Drivers\uscanusb.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys;c:\windows\SYSNATIVE\DRIVERS\WSDScan.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1402010.016\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1402010.016\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1402010.016\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1402010.016\SYMEFA64.SYS [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [x]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\1402010.016\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1402010.016\ccSetx64.sys [x]
S1 ccSet_NAT;Norton Anti-Theft Settings Manager;c:\windows\system32\drivers\NATx64\0108000.020\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NATx64\0108000.020\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130804.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130804.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1402010.016\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1402010.016\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1402010.016\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\1402010.016\SYMNETS.SYS [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 GFNEXSrv;GFNEX Service;c:\windows\System32\GFNEXSrv.exe;c:\windows\SYSNATIVE\GFNEXSrv.exe [x]
S2 HTCMonitorService;HTCMonitorService;c:\program files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe;c:\program files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [x]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe;c:\program files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe [x]
S2 NAT;Norton Anti-Theft;c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe;c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe [x]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files (x86)\PC Checkup\SymcPCCULaunchSvc.exe;c:\program files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [x]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe;c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe;c:\program files\TOSHIBA\TECO\TecoService.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]
S2 vToolbarUpdater15.3.0;vToolbarUpdater15.3.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe [x]
S2 WlanWpsSvc;WlanWpsSvc;c:\program files (x86)\NETGEAR\WNA1000M\WlanWpsSvc.exe;c:\program files (x86)\NETGEAR\WNA1000M\WlanWpsSvc.exe [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
S3 RTL8192cu;NETGEAR WNA1000M N150 Wireless USB Micro Adapter;c:\windows\system32\DRIVERS\WNA1000M.sys;c:\windows\SYSNATIVE\DRIVERS\WNA1000M.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
S3 WsAudioDevice_383S(1);WsAudioDevice_383S(1);c:\windows\system32\drivers\WsAudioDevice_383S(1).sys;c:\windows\SYSNATIVE\drivers\WsAudioDevice_383S(1).sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-08-02 00:52 1173456 ----a-w- c:\program files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-06 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-18 12:36]
.
2013-08-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-07-16 06:56]
.
2013-08-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-07-16 06:56]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-02-22 12452456]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [BU]
"TCrdMain"="c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [BU]
"Teco"="c:\program files (x86)\TOSHIBA\TECO\Teco.exe" [BU]
"TosWaitSrv"="c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [BU]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2012-02-24 710560]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [BU]
"TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [BU]
"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2012-09-20 1832760]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.hmaservice.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~3\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{25FEEF36-44E7-4F4C-976D-8FFC2EF8CA1E}: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{408EDD45-439C-4480-A796-827E00D53D43}\849757E646169635562767963656: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{408EDD45-439C-4480-A796-827E00D53D43}\B4941434553545F4D45425C4F455E47454: DhcpNameServer = 75.75.75.75 75.75.76.76
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
c:\users\Collin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk - c:\program files (x86)\MyPC Backup\MyPC Backup.exe
AddRemove-UnLock Root - c:\users\Collin\Droid\Unlockroot\uninstunlockroot.exe
AddRemove-Wondershare Streaming Audio Recorder_is1 - c:\program files (x86)\Wondershare\Streaming Audio Recorder\unins000.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.2.1.22\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAT]
"ImagePath"="\"c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe\" /s \"NAT\" /m \"c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.38\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-08-06  14:24:21
ComboFix-quarantined-files.txt  2013-08-06 19:24
ComboFix2.txt  2013-08-01 18:58
.
Pre-Run: 388,324,544,512 bytes free
Post-Run: 388,253,708,288 bytes free
.
- - End Of File - - C03D68E1ED2A29A18CA2C091DDAADE94
5B5E648D12FCADC244C1EC30318E1EB9
 

Thanks again for the help.  I did notice however before running this program that my internet explorer will open to my homepage but not allow me to navigate away, and my Norton 360 will open and show an icon on the bottom of the screen but not open an actual window for Norton, and as such I can not perform any functions within Norton. I only ask so that if you have seen this as a common issue with this malware, otherwise I can proceed without any assistance, I'll just uninstall and reinstall the programs. Thanks again!



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:16 AM

Posted 06 August 2013 - 09:03 PM


Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737


Then I want you to do the following
  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE
These logs are looking allot better. But we still have some work to do.


uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job
  • Programs to remove

    • Adobe Reader X MUI
      Ask Toolbar
      Ask Toolbar Updater
      FrostWire 5.4.0
      Java 7 Update 13
      Java™ 6 Update 25
      MyPC Backup



  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :
  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 Cmihevc

Cmihevc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:03:16 AM

Posted 09 August 2013 - 05:00 PM

Here is the first log

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.09.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
Collin :: COLLIN-PC [administrator]

Protection: Enabled

8/9/2013 2:21:46 PM
mbam-log-2013-08-09 (14-21-46).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 220718
Time elapsed: 7 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\ProgramData\ReadOnlyInstaller.msi (PUP.Optional.WeCare.A) -> Quarantined and deleted successfully.
C:\Windows\Installer\159419d.msi (PUP.Optional.WeCare.A) -> Quarantined and deleted successfully.

(end)

 

 

Here is the Hijak this report

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:56:35 PM, on 8/9/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16635)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe
C:\gvci\bin\eReportSenderApp.exe
C:\Program Files (x86)\NETGEAR\WNA1000M\WNA1000M.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HTCSyncManager.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Collin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0EK32OGL\HijackThis.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [eReportSender] C:\gvci\bin\eReportSenderApp.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\windows\system32\Macromed\Flash\FlashUtil64_11_7_700_224_ActiveX.exe -update activex
O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
O4 - Global Startup: NETGEAR WNA1000M Genie.lnk = C:\Program Files (x86)\NETGEAR\WNA1000M\WNA1000M.exe
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: (no name) - {6ED0A312-78F5-493C-A90C-5DAF321D0BF8} - C:\ProgramData\WeCareReminder\IEMenuItem.dll (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: We-Care Add-on - {6ED0A312-78F5-493C-A90C-5DAF321D0BF8} - C:\ProgramData\WeCareReminder\IEMenuItem.dll (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O18 - Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O18 - Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: GFNEX Service (GFNEXSrv) - Unknown owner - C:\Windows\System32\GFNEXSrv.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HTCMonitorService - Nero AG - C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe
O23 - Service: Norton Anti-Theft (NAT) - Symantec Corporation - C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater15.3.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: WlanWpsSvc - Unknown owner - C:\Program Files (x86)\NETGEAR\WNA1000M\WlanWpsSvc.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12620 bytes

 

 

I had a few issues, for one when I was using the uninstaller program, I could not locate the programs, ask tool bars, and My PC backup was not located either which im assuming is a good thing?  Other than that I have not had any problems performing any of the tasks you gave me, and everything on the computer seems to be working better, internet explorer is fixed as well.



#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 09 August 2013 - 09:32 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
      O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [eReportSender] C:\gvci\bin\eReportSenderApp.exe
      O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\windows\system32\Macromed\Flash\FlashUtil64_11_7_700_224_ActiveX.exe -update activex
      O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
      O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 gringo_pr

gringo_pr

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Posted 14 August 2013 - 09:32 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 August 2013 - 10:23 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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