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I WANT TO GET NOTPAD RESULTS ANALYZED!!!!


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#1 accoffice

accoffice

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Posted 26 July 2013 - 11:15 AM

I purchased the professional edition of Spybot 2 - Search and Destroy, but it's not working so it seems on what I have in this log file. Please, help me to see what needs to be removed through Hijackthis? 

 

Mel

 

 

 

 

 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:51:17 AM, on 7/26/2013
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)

Boot mode: Normal

Running processes:
C:\Program Files (x86)\Internet Download Manager\IDMan.exe
C:\Users\Mel\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
C:\Program Files (x86)\CompanionLink\CompanionLink.exe
C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe
C:\Program Files (x86)\WhiteSmoke\WSTray.exe
C:\Program Files (x86)\VMware\VMware Workstation\vmware-tray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe
C:\Users\Mel\AppData\Roaming\Verizon\UA_ar\UA.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWelcome.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe
C:\WINDOWS\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Download Manager\idmBroker.exe
C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\AbineSDK\IE\DNTPService.exe
R:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://startpage.com/eng/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045&barid={72A0F045-EF3E-11E2-BE89-BCAEC51A55D6}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {93a3111f-4f74-4ed8-895e-d9708497629e} - C:\Program Files (x86)\VideoDownloadConverter_4z\bar\1.bin\4zSrcAs.dll
R3 - URLSearchHook: appbario7 Toolbar - {6926c7f7-6006-42d1-b046-eba1b3010315} - C:\Program Files (x86)\appbario7\prxtbappb.dll
R3 - URLSearchHook: WhiteSmoke New Toolbar - {739df940-c5ee-4bab-9d7e-270894ae687a} - C:\Program Files (x86)\WhiteSmoke_New\prxtbWhit.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Zonealarm Helper Object - {2A841F7A-A014-4DA5-B6D9-8B913DFB7A8C} - C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.8.21.15\bh\zonealarm.dll
O2 - BHO: DownloadTerms - {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} - (no file)
O2 - BHO: (no name) - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - (no file)
O2 - BHO: Ask Toolbar BHO - {42435041-332D-5637-00A7-7A786E7484D7} - "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\BCPA3-V7\Passport.dll" (file missing)
O2 - BHO: appbario7 - {6926c7f7-6006-42d1-b046-eba1b3010315} - C:\Program Files (x86)\appbario7\prxtbappb.dll
O2 - BHO: WhiteSmoke New - {739df940-c5ee-4bab-9d7e-270894ae687a} - C:\Program Files (x86)\WhiteSmoke_New\prxtbWhit.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Updater By SweetPacks Helper - {7D4F1959-3F72-49d5-8E59-F02F8AA6815D} - C:\Program Files\Updater By SweetPacks\Extension32.dll
O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - (no file)
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Search Assistant BHO - {c547c6c2-561b-4169-a2a5-20ba771ca93b} - C:\Program Files (x86)\VideoDownloadConverter_4z\bar\1.bin\4zSrcAs.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - (no file)
O3 - Toolbar: appbario7 Toolbar - {6926c7f7-6006-42d1-b046-eba1b3010315} - C:\Program Files (x86)\appbario7\prxtbappb.dll
O3 - Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file)
O3 - Toolbar: WhiteSmoke New Toolbar - {739df940-c5ee-4bab-9d7e-270894ae687a} - C:\Program Files (x86)\WhiteSmoke_New\prxtbWhit.dll
O3 - Toolbar: ZoneAlarm Security Toolbar - {438FAE3E-BDEF-44D3-AB8B-0C7C8350DF59} - C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.8.21.15\zonealarmTlbr.dll
O3 - Toolbar: Ask Toolbar - {42435041-332D-5637-00A7-7A786E7484D7} - "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\BCPA3-V7\Passport.dll" (file missing)
O4 - HKLM\..\Run: [vmware-tray.exe] "C:\Program Files (x86)\VMware\VMware Workstation\vmware-tray.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files (x86)\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files (x86)\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files (x86)\Ulead Systems\Ulead VideoStudio SE DVD\uvPL.exe
O4 - HKLM\..\Run: [VideoDownloadConverter Search Scope Monitor] "C:\PROGRA~2\VIDEOD~2\bar\1.bin\4zsrchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [VideoDownloadConverter_4z Browser Plugin Loader] C:\PROGRA~2\VIDEOD~2\bar\1.bin\4zbrmon.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm] "C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ApnTBMon] "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
O4 - HKCU\..\Run: [IDMan] C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Registry Repair Wizard Scheduler] "C:\Program Files (x86)\SmartPCTools\Registry Repair Wizard\RCHelper.exe" /startup
O4 - HKCU\..\Run: [Amazon Cloud Player] C:\Users\Mel\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
O4 - HKCU\..\Run: [Spybot-S&D Cleaning] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
O4 - HKCU\..\Run: [CompanionLink] "c:\program files (x86)\companionlink\companionlink.exe" -Icon
O4 - Startup: Launch WhiteSmoke.lnk = C:\Program Files (x86)\WhiteSmoke\WSTray.exe
O4 - Startup: Verizon Wireless Software Utility Application for Android – Samsung.lnk = Mel\AppData\Roaming\Verizon\UA_ar\UA.exe
O8 - Extra context menu item: Download all links with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\WINDOWS\system32\atiesrxx.exe (file missing)
O23 - Service: Ask Update Service (APNMCP) - APN LLC. - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Logitech Solar Keyboard Service (L4301_Solar) - Logitech, Inc. - C:\Program Files\Logitech\SolarApp\L4301_Solar.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Riverbed Technology, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Updater By SweetPacks - Unknown owner - C:\Program Files\Updater By SweetPacks\ExtensionUpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: VideoDownloadConverterService (VideoDownloadConverter_4zService) - COMPANYVERS_NAME - C:\PROGRA~2\VIDEOD~2\bar\1.bin\4zbarsvc.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
O23 - Service: VMware Workstation Server (VMwareHostd) - Unknown owner - C:\Program Files (x86)\VMware\VMware Workstation\vmware-hostd.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: ZoneAlarm Privacy Service (ZAPrivacyService) - Check Point Software Technologies, Ltd. - C:\Program Files (x86)\CheckPoint\ZoneAlarm\ZAPrivacyService.exe

--
End of file - 14824 bytes

 

 

Moderator Edit: Moved from Introductions to a more appropriate forum.

Roger


Edited by rotor123, 26 July 2013 - 11:46 AM.


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#2 accoffice

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Posted 27 July 2013 - 07:31 AM

Sorry! I'm just a newcomer and I don't know where to post things, in which forum. Will you please tell me where my post has been placed so I can keep up on the results and also reply and thank those who have helped?

#3 nasdaq

nasdaq

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Posted 28 July 2013 - 07:59 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#4 nasdaq

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Posted 03 August 2013 - 08:23 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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