Hi I've recently joined a technical support team and have been given a dell desktop (optiplex 7010) that's had constant BSOD issues going back months. I've been told the OS (win 7) has been reinstalled several times and the issues doesn't seem to go away.
Based on that I figured it must be a hardware issue. I did a diagnostic test in the bios had the computer freeze up during the diagnostic and Dell sent a technician to replace the motherboard as a tech mentioned the error code related to the motherboard. Well the motherboards been replaced and I'm still getting BSODs. The timing of the BSOD is random, the computer will run anywhere from 15 mins to a couple hours, but the BSOD is pretty consistant.
I thought I had it narrowed down to corrupt ATI drivers a couple days ago and reinstalled a redownloaded driver software from dells support page, but again the BSOD is back.
The most common BSOD error code is: 0x00000050 although I get several. And running bluescreenview to check dmp files the most common drivers causing the BSODs are ntoskrnl.exe and atikmdag.sys.
Any help would be GREATLY appreciated