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Script Error Appears, and then Everything Begins to Crash


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4 replies to this topic

#1 tellavanilla

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Posted 25 July 2013 - 08:39 PM

Hello! Through the help of google and some specific key words, I was able to come across you guys.

I figured that some insight into this somewhat reoccurring issue would be a good idea at this point because I have no idea where to go.

 At first, I thought it was a game related issue because it only seemed to happen while playing RAGE. It then started happening even when I was just performing simple computer tasks. Basically what happens is that a "script error" with (red letters in a black box I believe) appears at the top of the monitor briefly, and then all of a sudden everything running begins to fail//crash. Audio becomes completely distorted, and just sounds like a bunch of scratchy-beeping. . very annoying. There will also be random graphic distortions with horizontal and vertical lines that replace what an image used to be. Attached are some examples of the video distortion ( please excuse the left side image on each)

It seems that the only way to make all of this to go away, is to simply restart the computer. I've updated every possible driver I can think of, and nothing has seemed to work yet.

http://i39.tinypic.com/hvz1ad.png

http://i43.tinypic.com/1qlp9u.png

 

http://i40.tinypic.com/f28ppv.png

 

System Info:

Windows 7 Home Premium 64 bit

AMD Phenom II X4 960T Processor 3.0 GHz
Corsair XMS DDR3 8GB    (x2)
Seagate Barracuda 2TB SATA Hard Drive
XFX Radeon HD 6870 1GB


Edited by hamluis, 29 July 2013 - 03:02 PM.
Removed blank lines, moved from Win 7 to Am I Infected - Hamluis.


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#2 GodfatherKing

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Posted 26 July 2013 - 04:43 AM

:welcome:

 

"Random graphic distortions with horizontal and vertical lines " Looks like a hardware issue or driver issue.

 

Just to rule out malware as cause:

 

====

 

:step1: Install and run MBAM

:step2:  Running TDSSKiller to obtain log

 

Note: Don't cure or delete a threat, but choose skip for all instead.

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

tds2.jpg

  • In the Additional options: Check Detect TDLFS file system
  • Click Start Scan and allow the scan process to run

tds4-1.jpg

  • Choose for all threats to Skip for all of them.
  • Click Continue
  • Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)

===================================================

 

:step3: ESET Online Scanner

==================

Note: If your AV is blocking Eset online scanner, please temporarily disable your AV.

 

I'd like us to scan your machine with ESET OnlineScan This process may may take several hours, that is normal.

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and » UNCHECK "Remove found threats" <== Important
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Copy and paste the information in your next reply. (If no malware was found you will not be presented with a log).
  • Click the Back button.
  • Click the Finish button.

===================================================

 

:step4:  Publish a snapshot with Speccy:

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/#entry1797792

 

:step5: Download BlueScreenViewhttp://www.nirsoft.net/utils/blue_screen_view.html

  • Double-click BlueScreenView.exe file.
  • When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.
  • Save the report as BSOD.txt.
  • Open BSOD.txt in Notepad, copy all content and paste it into your next reply

 

 


If you have received help from me and I don't have respond to you for almost >= 3 days, send me a Private Message.  :hello:


#3 tellavanilla

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Posted 28 July 2013 - 03:17 AM

MDAM:   Attached

TDSSKiller:  Attached

ESET Online Scanner:   Attached

Speccy:    http://speccy.piriform.com/results/RYwV68ZNwZ2x2Ehv3640A8X

Although I've had at least one BSOD, nothing appeared in BlueScreenView

 

Attached Files



#4 GodfatherKing

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Posted 28 July 2013 - 03:48 AM

:step1: Remove the infections that Eset has found.
 

       Note: Not all, some are just bundled with a toolbar, so depends on your choose. 

 

:step2: BSOD, mini-dump files setup:

 

Also, to ensure that your mini dumps are being created;

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click System.

  3. Click the Advanced tab, and then click Settings under Startup and Recovery.

  4. In the Write debugging information list, click Small memory dump.

:step3: If you have the BSOD again, run BlueScreenView again, now it should be able to detect the minidump files.


Edited by GodfatherKing, 28 July 2013 - 03:49 AM.

If you have received help from me and I don't have respond to you for almost >= 3 days, send me a Private Message.  :hello:


#5 tellavanilla

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Posted 29 July 2013 - 01:18 PM

infections from Eset have been removed, and I set the mini-dump file location.
Thank you for the help so far, and I will be sure to report back if the symptoms continue or a BSOD occurs!






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