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radio ads playing, no programs running. help!

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6 replies to this topic

#1 savoirb


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Posted 25 July 2013 - 08:11 PM

I've seen others post this similar problem and I've tried running a few of the programs recommended, but I'm not getting anywhere.  Help.  I'm tired of the damn radio ads from Topeka, Kansas playing on my computer at random times.  :/

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#2 Broni


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Posted 25 July 2013 - 08:48 PM

Welcome aboard p22002758.gif


p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.

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#3 savoirb

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Posted 25 July 2013 - 08:52 PM

Thanks for your help.


Here's what I have so far:


Results of screen317's Security Check version 0.99.71 

 Windows 7 Service Pack 1 x64 (UAC is enabled) 

 Internet Explorer 10 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

McAfee Anti-Virus and Anti-Spyware  

Trend Micro Titanium                

 Antivirus out of date! (On Access scanning disabled!)

`````````Anti-malware/Other Utilities Check:`````````

 Java™ 6 Update 26 

 Java version out of Date!

 Google Chrome 28.0.1500.71 

 Google Chrome 28.0.1500.72 

````````Process Check: objlist.exe by Laurent```````` 

 Trend Micro AMSP coreServiceShell.exe 

 Trend Micro UniClient UiFrmWrk uiWatchDog.exe

 Trend Micro AMSP coreFrameworkHost.exe 

 Trend Micro UniClient UiFrmWrk uiSeAgnt.exe

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C: 4%

````````````````````End of Log``````````````````````

#4 savoirb

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Posted 25 July 2013 - 08:56 PM

Farbar Service Scanner Version: 13-07-2013

Ran by Xxxxx (administrator) on 25-07-2013 at 20:17:45

Running from "C:\Users\Xxxxx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7HGMDJJJ"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal



Internet Services:



Connection Status:


Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.



Windows Firewall:



Firewall Disabled Policy:




System Restore:



System Restore Disabled Policy:




Action Center:




Windows Update:


wuauserv Service is not running. Checking service configuration:

The start type of wuauserv service is OK.

The ImagePath of wuauserv service is OK.

The ServiceDll of wuauserv service is OK.



Windows Autoupdate Disabled Policy:




Windows Defender:



Other Services:




File Check:


C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll => MD5 is legit

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll => MD5 is legit

C:\Windows\System32\vssvc.exe => MD5 is legit

C:\Windows\System32\wscsvc.dll => MD5 is legit

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll => MD5 is legit

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll => MD5 is legit

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit

C:\Windows\System32\ipnathlp.dll => MD5 is legit

C:\Windows\System32\iphlpsvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit



**** End of log ****



#5 savoirb

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Posted 27 July 2013 - 08:48 AM

The result from running the minitoolbox was clean.

#6 savoirb

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Posted 27 July 2013 - 09:58 AM

Here is the log from Malwarebytes:

Malwarebytes Anti-Malware (Trial)

Database version: v2013.07.27.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
Karla :: KARLA-HP [administrator]

Protection: Enabled

7/27/2013 10:17:34 AM
mbam-log-2013-07-27 (10-17-34).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 212165
Time elapsed: 16 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)


#7 Broni


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Posted 27 July 2013 - 06:58 PM

The result from running the minitoolbox was clean.

MiniToolbox doesn't say anything like that.


I still need other logs.

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