I have a Samsung NP350V5c-A02UK and today I noticed that the CD/DVD drive was not working. It didn't show in My Computer and when I put a CD nothing came up on screen. I looked on the internet and found that I had to look in device manager to see the problem. So I did and I clicked on my CD/DVD drive and it had a explanation mark in a yellow triangle and it said
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I found this website http://pcsupport.about.com/od/findbyerrormessage/a/code-19-error.htm
and I tried step 4. I uninstalled the driver however I don't have the driver file to reinstall it and get the CD/DVD Drive working again. I looked on the internet and I couldn't find it to download. If you can please can you tell me where to download it because I need the CD Drive for work and my children need it for school work. Any replies will be greatly appreciated.
Thank you in advance.