Gateway zx6971 home premium 64 bit all-in-one.
1) I had a problem with my usb cable modem driver which would not repair itself. So I went to Gateway support and downloaded the updated usb driver. When I installed it I did not see any change as there was still a warning icon next to the usb cable modem in device manager.
2) So then I tried to repair the system using Gateway recovery. It said that I had to uninstall the new usb cable modem driver using windows program uninstall. When I did that the screen froze up. Eventually I unplugged the computer. When I restarted I discovered that I had no longer had usb mouse or keyboard capabilities.
3) I played around in bios and decided to use optical drive startup as I thought that the Gateway driver repair disc I inserted would then start up.
4) No such luck. Instead I no longer have access to bios nor safe mode. Windows will start normally as I can't find any other options except to start it normally, but the mouse and keyboard are dead. After a few minutes the screen saver automatically kicks in. And if that isn't enough, I had disabled the touch screen as I never liked it or used it.
So here's my question. Is there any hope for a moron like myself or do I now have a large paperweight? You guys are the best so I remain hopeful, yet discouraged at my own stupidity.
Guys, I got the answer. ALT + repeatedly hitting f10 forces Gateway recovery management to start.
Edited by jammen, 24 July 2013 - 08:37 PM.