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tcpip.sys infected


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#1 mcollier714

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Posted 24 July 2013 - 03:29 PM

A client PC has been infected with something very nasty. They have Forticlient installed (For VPN access) which has a virus scanner as a part of it. The PC cannot connect to any wireless nor wired connections. IPCONFIG and the FortiClient show the following:

 

tcpip_1.png

 

tcpip_2.png

 

Currently cannot get any network connections to work on the PC.

 

Any suggestions?

 



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#2 boopme

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Posted 24 July 2013 - 08:47 PM

Hello and welcome..
For the connection try these...

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.

OR

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.

If needed : type these one line at a time, press enter after each line. See if it works after each.


netsh interface ipv4 reset
netsh interface ipv6 reset
ipconfig /flushdns


WIN7.. Please Download this file, Click Me
Right-click on winsockfix.bat and click on Run as Administrator.
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