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Toshiba SSD not recognized on USB 3.0 port?


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#1 nmh5090

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Posted 23 July 2013 - 09:37 PM

Hello,

 

I'm having problems trying to get my SSD to register in the USB 3.0 port. I was being stupid and I accidentally stepped on the cord a weird way yesterday and now it won't work in that port. When I plug it into the other 2.0 ports, it works fine (although not as fast as the 3.0). I checked other hard drives in the 3.0 port and they operate normally, so I don't think the port itself is broken. I'm not really sure, though.

 

If it matters, I'm running Windows 7. I really hope I didn't ruin the hardware, but I feel like that's probably what happened. I checked in Device Manager and it says the 3.0 works fine.

 

Is this a fixable issue, or will I just have to get a new cord? I didn't step on the SSD itself, so I guess that's good. :/

 

Thank you very much for all assistance!



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#2 dpunisher

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Posted 24 July 2013 - 10:18 AM

If the other devices ok in the 3.0 port, then you know the port is likely OK.  You likely either messed up a connector on the cord, or broke a wire internally.  Swap cords and retest. 
If after you swap cords the problem persists, then there is a problem with your external SSD housing.


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