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Red X, No Internet access, Pings, Visible on network


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7 replies to this topic

#1 Mecca815

Mecca815

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  • Local time:02:09 AM

Posted 23 July 2013 - 07:50 PM

Long time reader, first time poster.

Bleeping computer has helped me out in my field so much, but this problem I just cannot figure out. I want to see if creating a thread on here can help me. I will be monitoring this thread at all times and I greatly appreciate your help.

 

I won’t get much into what I have already tried to do as I am open to all ideas. I will not perform any steps other than what is posted in this thread. I am trying to avoid a reinstall on this computer even though I am positive it will solve the problem. (I dont want to have to set up their tax software!)

 

Problem:

computer is hooked to wired network via onboard ethernet.

It shows red X in the tray "not connected - no connections available"

web browser internet explorer cannot browse.

it is visible on the network from my other computers

MBAM can update... command prompt can ping both IPs and domains.

it just all of a sudden started doing this. I saw the user browsing the web then 2 minutes later they said they could not get online.

If I left anything out please ask

 

 

Details requested:
HP Pavilion Slimline s5-1114
on wired network
SBG-6580 (at my home, has same issue on the switch at the office)
comcast cable at home, Comcast business class at office.
mini tool box is attached & posted in reply

Thanks!

Attached Files


Edited by Mecca815, 23 July 2013 - 07:56 PM.


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#2 Mecca815

Mecca815
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  • Local time:02:09 AM

Posted 23 July 2013 - 07:52 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Liberty_Tax3 (administrator) on 23-07-2013 at 19:31:14
Running from "C:\Users\Liberty_Tax3\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1    localhost
127.0.0.1    localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : LIBERTYTAX3PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 38-60-77-32-35-9B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.6(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, July 23, 2013 7:27:33 PM
   Lease Expires . . . . . . . . . . : Tuesday, July 23, 2013 8:27:32 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{EF891394-703B-4DC9-9E12-AC1C9BAB92D2}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    google.com
Addresses:  2607:f8b0:4009:801::1004
      74.125.225.34
      74.125.225.32
      74.125.225.38
      74.125.225.35
      74.125.225.37
      74.125.225.39
      74.125.225.33
      74.125.225.46
      74.125.225.41
      74.125.225.40
      74.125.225.36


Pinging google.com [74.125.225.38] with 32 bytes of data:
Reply from 74.125.225.38: bytes=32 time=12ms TTL=55
Reply from 74.125.225.38: bytes=32 time=11ms TTL=55

Ping statistics for 74.125.225.38:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 12ms, Average = 11ms
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=64ms TTL=49
Reply from 98.139.183.24: bytes=32 time=121ms TTL=49

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 64ms, Maximum = 121ms, Average = 92ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...38 60 77 32 35 9b ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.6     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.6    266
      192.168.0.6  255.255.255.255         On-link       192.168.0.6    266
    192.168.0.255  255.255.255.255         On-link       192.168.0.6    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.6    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.6    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/23/2013 07:29:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/23/2013 06:35:44 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/23/2013 06:16:48 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/23/2013 05:38:41 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.

Error: (07/23/2013 05:38:26 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.

Error: (07/23/2013 05:36:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16483, time stamp: 0x515df825
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xc06d007f
Fault offset: 0x0000c41f
Faulting process id: 0x4f8
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (07/23/2013 05:36:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16483, time stamp: 0x515df825
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xc06d007f
Fault offset: 0x0000c41f
Faulting process id: 0x308
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (07/23/2013 05:36:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16483, time stamp: 0x515df825
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xc06d007f
Fault offset: 0x0000c41f
Faulting process id: 0x9e8
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (07/23/2013 05:34:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPWUCli.exe, version: 5.0.14.1, time stamp: 0x4eaa43fe
Faulting module name: HPWUCli.exe, version: 5.0.14.1, time stamp: 0x4eaa43fe
Exception code: 0xc0000005
Fault offset: 0x00015f79
Faulting process id: 0x760
Faulting application start time: 0xHPWUCli.exe0
Faulting application path: HPWUCli.exe1
Faulting module path: HPWUCli.exe2
Report Id: HPWUCli.exe3

Error: (07/23/2013 05:29:48 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (07/23/2013 06:47:32 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (07/23/2013 06:17:14 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2846071).

Error: (07/23/2013 06:13:43 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Intel Corporation - Storage Controller - Intel® Desktop/Workstation/Server Express Chipset SATA AHCI Controller.

Error: (07/23/2013 06:03:21 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2840631).

Error: (07/23/2013 06:02:35 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80246007: Windows Malicious Software Removal Tool x64 - July 2013 (KB890830).

Error: (07/23/2013 05:52:12 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2847927).

Error: (07/23/2013 05:46:54 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2845187).

Error: (07/23/2013 05:46:54 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2803821).

Error: (07/23/2013 05:43:45 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2833946).

Error: (07/23/2013 05:38:57 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2850851).


Microsoft Office Sessions:
=========================
Error: (07/23/2013 07:29:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/23/2013 06:35:44 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/23/2013 06:16:48 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/23/2013 05:38:41 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.

Error: (07/23/2013 05:38:26 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.

Error: (07/23/2013 05:36:50 AM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.16483515df825KERNELBASE.dll6.1.7601.1801550b83c8ac06d007f0000c41f4f801ce879089373a5fC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\syswow64\KERNELBASE.dllc81dfae3-f383-11e2-9a78-38607732359b

Error: (07/23/2013 05:36:50 AM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.16483515df825KERNELBASE.dll6.1.7601.1801550b83c8ac06d007f0000c41f30801ce87908940bfe0C:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\syswow64\KERNELBASE.dllc8193823-f383-11e2-9a78-38607732359b

Error: (07/23/2013 05:36:50 AM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.16483515df825KERNELBASE.dll6.1.7601.1801550b83c8ac06d007f0000c41f9e801ce879089373a5fC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\syswow64\KERNELBASE.dllc8195f33-f383-11e2-9a78-38607732359b

Error: (07/23/2013 05:34:10 AM) (Source: Application Error)(User: )
Description: HPWUCli.exe5.0.14.14eaa43feHPWUCli.exe5.0.14.14eaa43fec000000500015f7976001ce8790217e244fC:\Program Files (x86)\Hp\HP Software Update\HPWUCli.exeC:\Program Files (x86)\Hp\HP Software Update\HPWUCli.exe68913e64-f383-11e2-9a78-38607732359b

Error: (07/23/2013 05:29:48 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2013-07-23 04:17:26.328
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-07-23 04:17:26.297
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 13.2.1)
64 Bit HP CIO Components Installer (Version: 7.2.4)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Bing Bar (Version: 7.1.355.0)
CCleaner (Version: 3.14)
Cisco WebEx Meetings
Crystal Reports 9 (Version: 1.00.0000)
docuPrinter LT v6.1
docuPrinter SDK v6.1
ESS Client (Version: 1.0.0.62)
ExamMatrix RTRP Exam Review 2011 (Version: 2011.2.0.0)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
Google Update Helper (Version: 1.3.21.153)
HP LaserJet 400 M401 (Version: 5.0.12200.835)
HP LaserJet 400 M401 HP Device Toolbox (Version: 29.0.84.0)
HP Product FWUpdater (Version: 4.0.0.7242)
HP Unified IO (Version: 2.0.0.404)
HP Update (Version: 5.005.000.002)
hpbDSService (Version: 002.002.07399)
hpbM401DSService (Version: 001.001.05874)
HPDXP (Version: 3.0.26.1)
HPLaserJet400-M401_HelpLearnCenter_SI (Version: 1.01.0000)
HPLJDXPHelper (Version: 020.021.004)
HPLJUTCore (Version: 004.005.0001)
HPLJUTM401 (Version: 3.00.0003)
hppLaserJetService (Version: 009.027.00856)
hppM401LaserJetService (Version: 001.019.00639)
hpStatusAlerts (Version: 050.037.00142)
hpStatusAlertsM401 (Version: 050.034.00131)
iDentifi.eSign (Version: 3.2.0.30)
iDentifi.Net
iDentifi.VirtualPrinterFramework (Version: 1.2.00019)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Processor Graphics (Version: 8.15.10.2291)
Intel® Rapid Storage Technology (Version: 10.5.0.1026)
LibTax 2007 (Version: 2007.4.204.462)
LibTax 2008 (Version: 2008.0.24.361)
LibTax 2009 (Version: 2009.0.21.475)
LibTax 2010 (Version: 2010.0.22.463)
LibTax 2011 (Version: 2011.0.0.297)
LibTax 2012 (Version: 2012.0.0.185)
LJDXPHelperUI (Version: 020.021.004)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Security Client (Version: 4.3.0215.0)
Microsoft Security Essentials (Version: 4.3.215.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2008 R2 Native Client (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 Setup (English) (Version: 10.51.2500.0)
Microsoft SQL Server 2008 Setup Support Files  (Version: 10.1.2731.0)
Microsoft SQL Server Browser (Version: 10.51.2500.0)
Microsoft SQL Server Native Client (Version: 9.00.1399.06)
Microsoft SQL Server VSS Writer (Version: 10.51.2500.0)
Microsoft SQLXML 4.0 SP1 (Version: 10.0.1600.60)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Realtek High Definition Audio Driver (Version: 6.0.1.6531)
Service Pack 1 for SQL Server 2008 R2 (KB2528583) (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Common Files (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Database Engine Services (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Database Engine Shared (Version: 10.51.2500.0)
Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1)
Topaz SigPlus Silent (Version: 4.4.0.6)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)

========================= Devices: ================================

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid

Name: Performance Counters for Windows Driver
Description: Performance Counters for Windows Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pcw

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep

Name: Remote Desktop Services Security Filter Driver
Description: Remote Desktop Services Security Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tssecsrv

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Standard Enhanced PCI to USB Host Controller
Description: Standard Enhanced PCI to USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbehci

Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PEAUTH

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: RAS Async Adapter
Description: RAS Async Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: AsyncMac

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Psched

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CLFS

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Intel® Management Engine Interface
Description: Intel® Management Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: MEIx64

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Microsoft Virtual Drive Enumerator Driver
Description: Microsoft Virtual Drive Enumerator Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: vdrvroot

Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volmgrx

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: CNG
Description: CNG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CNG

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr

Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volsnap

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Offline Files Driver
Description: Offline Files Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CSC

Name: Terminal Server Device Redirector Driver
Description: Terminal Server Device Redirector Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPDR

Name: STT EXPRESS ST1 USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: HITMANPRO
Description: EXPRESS ST1     
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: STT     
Service: WUDFRd

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarpv6

Name: PCI standard ISA bridge
Description: PCI standard ISA bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: msisadrv

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPENCDD

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Intel® Pentium® CPU G620 @ 2.60GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wdf01000

Name: System Attribute Cache
Description: System Attribute Cache
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: discache

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: msahci
Description: msahci
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msahci

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Reflector Display Driver used to gain access to graphics data
Description: Reflector Display Driver used to gain access to graphics data
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPREFMP

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: WFP Lightweight Filter
Description: WFP Lightweight Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WfpLwf

Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: DXGKrnl

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: RDP Winstation Driver
Description: RDP Winstation Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPWD

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI

Name: msisadrv
Description: msisadrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msisadrv

Name: User Mode Driver Frameworks Platform Driver
Description: User Mode Driver Frameworks Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WudfPf

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: rspndr

Name: Generic Non-PnP Monitor
Description: Generic Non-PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios

Name: Intel® Pentium® CPU G620 @ 2.60GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: secdrv

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® HD Graphics Family
Description: Intel® HD Graphics Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: hp DVD-RAM SW810
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: Bitlocker Drive Encryption Filter Driver
Description: Bitlocker Drive Encryption Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: fvevol

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NetBT

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: Microsoft Network Inspection System
Description: Microsoft Network Inspection System
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NisDrv

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Disk Virtual Machine Bus Acceleration Filter Driver
Description: Disk Virtual Machine Bus Acceleration Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: storflt

Name: Hardware Policy Driver
Description: Hardware Policy Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: hwpolicy

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Intel® Desktop/Workstation/Server Express Chipset SATA AHCI Controller
Description: Intel® Desktop/Workstation/Server Express Chipset SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: iaStor

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: F:\
Description: Card  Reader    
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Multiple
Service: WUDFRd

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip

Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecDD

Name: File as Volume Driver
Description: File as Volume Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: blbdrive

Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: IntcAzAudAddService

Name: NSI proxy service driver.
Description: NSI proxy service driver.
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: nsiproxy

Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus

Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tcpipreg

Name: KSecPkg
Description: KSecPkg
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecPkg

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Ancillary Function Driver for Winsock
Description: Ancillary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: Standard Enhanced PCI to USB Host Controller
Description: Standard Enhanced PCI to USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbehci

Name: TDTCP
Description: TDTCP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: TDTCP

Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: lltdio

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: IDE Channel
Description: IDE Channel
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: atapi

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tdx

Name: ST31000524AS
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: System speaker
Description: System speaker
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Multiple Card  Reader USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Remote Desktop Device Redirector Bus
Description: Remote Desktop Device Redirector Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: rdpbus


========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 4002.53 MB
Available physical RAM: 2572.48 MB
Total Pagefile: 8003.24 MB
Available Pagefile: 6575.73 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.21 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:919.95 GB) (Free:877.99 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:11.46 GB) (Free:1.4 GB) NTFS
5 Drive g: (HITMANPRO) (Removable) (Total:14.35 GB) (Free:9.16 GB) FAT32

========================= Users: ========================================

User accounts for \\LIBERTYTAX3PC

Administrator            Guest                    Liberty_Tax3             

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

22-07-2013 23:10:08 DriverPack Solution 12.3
22-07-2013 23:10:52 DriverPack Solution 12.3
22-07-2013 23:24:57 Restore Operation
22-07-2013 23:44:14 Installed Realtek Ethernet Controller Driver
23-07-2013 00:03:03 Windows Update
23-07-2013 00:19:53 Installed Realtek Ethernet Controller Driver
23-07-2013 00:28:41 Windows Update
23-07-2013 07:11:58 Removed Realtek Ethernet Controller Driver
23-07-2013 09:35:33 Restore Operation
23-07-2013 09:46:16 Windows Update
23-07-2013 10:18:00 Restore Operation
23-07-2013 10:29:48 Windows Update
23-07-2013 10:36:35 Windows Update
23-07-2013 11:20:13 Windows Update
23-07-2013 11:47:05 Windows Update

**** End of log ****
 



#3 GodfatherKing

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Posted 26 July 2013 - 09:54 AM

  :step1: Running TDSSKiller to obtain log

 

Note: Don't cure or delete a threat, but choose skip for all instead.

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

tds2.jpg

  • In the Additional options: Check Detect TDLFS file system
  • Click Start Scan and allow the scan process to run

tds4-1.jpg

  • Choose for all threats to Skip for all of them.
  • Click Continue
  • Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)

===================================================

 

Proceed with this if the TDSSKiller scan doesn't find anything. 

 

:step2: Try Windows Repair

       http://www.bleepingcomputer.com/download/windows-repair-all-in-one-portable/

 

        Go to the tab "Start repairs" and click start. It will ask to make a backup, please do. 

  •     Repair Winsock & DNS cache

If you have received help from me and I don't have respond to you for almost >= 3 days, send me a Private Message.  :hello:


#4 AdagioBoognish

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Posted 27 July 2013 - 01:05 AM

It could potentially be a virus that's messing up the connection then?



#5 GodfatherKing

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Posted 27 July 2013 - 06:14 AM

It could potentially be a virus that's messing up the connection then?

 

Yes that's a possibility. 


If you have received help from me and I don't have respond to you for almost >= 3 days, send me a Private Message.  :hello:


#6 Mecca815

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Posted 27 July 2013 - 04:35 PM

Thanks for the replies guys. I had to give the computer back to the branch as time was a huge factor on this job. They are going to have the corporation's IT department try to service it. I asked the branch owner to request a summary of repairs done from that technician. I will post it here if/when I get it for future reference for anyone else with this problem. I am thinking they will probably just take the easy road and reinstall the OS since they have all of the tax software anyway. Mods please keep thread open for this reason.

 

To the above posters though:

 

I did run MBAM and MBAR: nothing was found.

I did manually flush dns

I did manually repair winsock.

 

any other ideas or opinions are still appreciated but I wont be able to try them myself. I wouldn't mind discussion of theories though!



#7 AdagioBoognish

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Posted 30 July 2013 - 08:23 PM

Too bad you couldn't have more time to work on this one. I'm new to networking issues and want to learn more. Hopefully IT will have another way to resolve the problem without just running a clean install. Thanks for keeping us updated.



#8 Mecca815

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Posted 30 July 2013 - 08:51 PM

I agree, I wanted more time. something I found interesting is that you could still file share with networked computers. they could run their internet-connected tax software without any issues, mbar and mbam could update connecting to the web. networked computers could print to the shared usb connected printer on the computer. the only issue seemed to be browsers not working and the status icon in the tray showing not connected.

 

after returning the computer I did read on something about a few registry edits that could be done to fix a similar issue where the browsers worked, but the status icon still showed red x.. there was only instructions to do it, no logic or explanation given.

 

still haven't heard from the branch owner or IT department though..






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