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Malware Identification and Removal


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6 replies to this topic

#1 bdcarp0

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Posted 23 July 2013 - 02:19 PM

I have a HDD in the second slot (not the HDD running the OS). The Secondary HDD is believed to be infected. Virus programs wont run, system applications disappearing and now system wont boot. I have created a log with ComboFix. Please suggest what is going on. Is it a Trojan, Worm. I will format the drive in the end but i would like to know how severe this thing was. Thanks for any help you provide. 
 
The ComboFix log as been removed at the request of the topic owner.

nasdaq.

Edited by nasdaq, 15 November 2013 - 02:23 PM.


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#2 nasdaq

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Posted 25 July 2013 - 08:45 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Run this ESET scan and find out what you are dealing with.

Please scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer.
      Save it to your Desktop.
    • Double click on the esetsmartinstaller_enu.png to download the ESET Smart Installer. icon on your Desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
Post the log and let me know what problem persists.

#3 nasdaq

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Posted 01 August 2013 - 08:14 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

#4 nasdaq

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Posted 15 November 2013 - 02:21 PM

This topic has been re-opened at the request of the person who originally posted.

#5 nasdaq

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Posted 15 November 2013 - 02:24 PM

Can I now closed this topic?

#6 bdcarp0

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Posted 18 November 2013 - 01:25 PM

yes please close the topic. Thank you very much Nasdaq.



#7 nasdaq

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Posted 18 November 2013 - 02:34 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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