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Ads running in background and Fake Windows Software popups


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#1 Bugguts

Bugguts

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Posted 23 July 2013 - 08:14 AM

I know I have the fake windows software malware( Not Genuine etc).....I have been ignoring it.......... but now   I have what sounds like ads or INFOmercials running in the background.............

 I tried Malwarebytes , that didnt work   AVG and CCcleaner...............nada.........

somewhat computer savy,but not great.........my usual computer  repair guy has been unavailable,,,,,,,,,,, not sure who to trust , can "I  " get this  crapout of my comp , ..... ?

 Thanks

 WJM

 NYC



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#2 GodfatherKing

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Posted 23 July 2013 - 08:28 AM

  :step1:  Update Malwarebytes Anti-malware and rerun it. Post the scan log.

 

  :step2:  Running TDSSKiller to obtain log

 

Note: Don't cure or delete a threat, but choose skip for all instead.

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

tds2.jpg

  • In the Additional options: Check Detect TDLFS file system
  • Click Start Scan and allow the scan process to run

tds4-1.jpg

  • Choose for all threats to Skip for all of them.
  • Click Continue
  • Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)

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If you have received help from me and I don't have respond to you for almost >= 3 days, send me a Private Message.  :hello:





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