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Department of Justice MoneyPak Ransomware


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2 replies to this topic

#1 helgatheviking

helgatheviking

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Posted 23 July 2013 - 07:17 AM

I went through the removal guide using Hitman Pro, twice.  

http://www.bleepingcomputer.com/virus-removal/remove-department-of-justice-ransomware

 

I also went through the AnviSoft guide here:

http://forums.anvisoft.com/viewtopic-45-2726-0.html

 

And neither has fully removed it as I am still experiencing symptoms.... frozen screen, threatening graphic, etc.

 

I can't actually run DDS, so I can't post a log yet.  

 

I look forward to your help!

 

 



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#2 TB-Psychotic

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Posted 24 July 2013 - 02:00 AM

Hi there,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

 

 

Tell me which windows version is running - also tell me, if it is 32- or 64bit.


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#3 TB-Psychotic

TB-Psychotic

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Posted 29 July 2013 - 01:48 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)




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