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Posted 23 July 2013 - 12:09 AM
Posted 30 July 2013 - 04:04 PM
I have spent the past two days trying to resolve this same issue with tears in my eyes and finally figured it out so I am very excited to make this my first ever post to this site!
It's so simple, you'll feel as silly, yet relieved, as I did to see my photos restoring on my phone...
If you still have access to the previous email account you used for your prior Apple ID, go to apple.com to manage your Apple ID. Change your ID back to the previously used ID (Don't forget to make sure that you are not using this ID as your Alternate/Rescue Email, if so, simply delete it as such for the time being...you can always change it back later.) Once you've done this and you have verified the previous email as your Apple ID, go to Settings > General > Reset > Erase All Content and Settings like you did before...Once you do this and it begins the process whenever it prompts you for your Apple ID and Password type in your "new" ID and your password and the restore should begin as usual...you'll know if good things are happening if it no longer prompts you repeatedly as it did before...Also, check your photos and you should see that it's loading, maybe even see a few photos returning to your Camera Roll.
I REALLY hope this helps! I apologize for the lengthy directions, I am very excited and relieved to have my photos back and this is my first post/reply to anything on a site like this...not sure of what I'm doing yet. If this does not make sense/you have further questions/this works for you, please let me know and I'll help any way I can.
Have a great day!
Posted 07 August 2013 - 11:23 PM
Posted 06 May 2014 - 05:12 PM
So if I have this correct you are trying to back up the phone using the Settings app? Also, the latest backups are on iCloud?
If so, can you restore the phone using the iTunes app on your desktop?
Unofficial iOS Genius
Posted 08 July 2015 - 10:11 PM
If you is not able to restore iPhone from iCloud,maybe you can try to reset your iPhone again? Go to iCloud.com then sign in your account with you Apple ID and password? Or you should go to Apple support community and get more useful answer from it.
To retrieve photos from iCloud, you only need to sign in your iCloud account with Apple ID and password on FonePaw iPhone Data Recovery. Then you can preview and restore photos and other data from iCloud.
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