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Zone Alarm Alerts


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#1 MA123

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Posted 19 April 2006 - 01:31 PM

It seems that Zone Alarm is alerting me for EVERYTHING that the computer wants to do. One of the many alerts I get is when I'm starting up my computer... It pops up saying

Zone Alarm Security Alert

Suspicious Behavior

Service executed os trying to launch C:WINNT\//System321CMD...

another came up when I clicked on a e mail this page link and it tried to like up with outlook express... it asked me to accept or deny function. Are all these messages normal and should their be SO MANY? Should I accept all or which to deny? Im lost !

Drowning in Alerts
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#2 Boyo

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Posted 21 April 2006 - 04:08 PM

For starters, you have the best firewall protection available. I assume you are using ZoneAlarm Pro (paid version), which gives you much more control and protection than the free version. But if you don't want to spend the money, the free version is also recommended.

You need to do your homework. Read the product instructions because your firewall is that important. I will share some of my settings with you.

Go to Firewall Main page: Set Internet Zone Security & Trusted Zone Security to HIGH. If you are comfortable, use the advanced button to further configure.

Go to Program Control Main page: Set Program Control to HIGH & set Smart Defense Advisor to AUTO. Again, use advanced features if comfortable (ie. you read the directions).

Go to Alerts & Logs Main page: Set Alert Events to OFF. That's right-OFF. It's only informational pop-ups and they will drive you crazy after a day on the PC. You will still see the events, but they will be flashing on the ZoneAlarm icon in the sys tray. Turn Event Logging ON and Program Logging to HIGH.

You are still going to get pop-ups from ZA, but they are always important and legitimate, so do not take them for granted. It takes ZA a while to be "broken in" to your system. You can always go to the prgrams page and manually set program settings. If in doubt over a pop-up, hit Details, write them down and Google it. If that is no help, use DENY. Again, you can always go back and manually set a programs settings.

Boyo


Mod Edit: Edited post to remove inflammatory response ~ tg

Edited by tg1911, 23 April 2006 - 02:58 AM.

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#3 Boyo

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Posted 23 April 2006 - 11:43 AM

I would like to apologize to MA123 and anyone else who I offended with my original post. I made a comment that was a big mistake and completely unacceptable. It is my hope that I did not hurt the great reputation of the BleepingComputer's forums and the wonderful people who donate their time and expertise to people seeking help. I encourage people like MA123 and others to feel free to post any question regarding PC's, and not to judge the site or anyone else because of my actions. Again, I am sorry and I assure you that my mistake will never be seen again.

Also, MA123, I have some further advice regarding ZoneAlarm. ZoneAlarm can seem overwhelming at first, but with a few other tweeks, you can bring in the firewall to a more manageable level.

For your constant pop-ups with ZA, there are a few other tips I can suggest that should help solve your problem. ZoneAlarm, if not configured to your needs, will drive you crazy with pop-up information that isn't really necessary for you to know all the time. You can always view your log page if you have any questions regarding events. So in addition to my other tweeks, here are a few more.

Go to Alerts & Logs. In the Program Logging Pane, hit the Custom Button and place a check mark next to every item. Then at the bottom of the page, click the Advanced Button.

Under the Alert Events tab, check everything that you want to see in your log.

Then (and this is the important part I left out-sorry) click the System Tray Alert Tab and place a check in the box next to Enable System Icon Tray Alert. ZA shows you what the sys tray icon will look like for alerts that it is taking care of for you. That tweek will be the biggest help to stopping pop-ups that you really don't need to know (mostly general info). But ZA will still give you the necessary Alert pop-ups that requires your attention.

Next, click the Log Control tab. Decide how often you want to archive the logs. I use 1 and at the end of the week if nothing major has happened, I delete the logs. Hit Okay to close out the Advanced window.

In the Alerts & Logs Pane, click the Log Viewer tab at the top of the page. This is the heart of ZA as it will show you every event that has taken place regarding ZA, including attempted attacks on your computer. Pick a number (I use 100) under the Show Last tab. Next to that is the Alert Type with a drop down menu. Choose one of the 4 viewing options and you will be able to see the different ZA events.

If you have any further questions, please feel free to post a follow up, and I will be more than happy to help you as best that I am able.

Boyo

Edited by Boyo, 23 April 2006 - 05:42 PM.

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#4 Merlin_22

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Posted 14 May 2006 - 02:36 PM

When i first started to use the ZAISS (Zone Alarm Internet Security Suit) I freaked a little because of that Suspicious Behavior thing, I virus scanned my computer, anti-spyware scanning my computer, even used HJT to make sure that my computer is safe (member of ASAP I am indeedy under a different usename on the other forums though)

TONY

Kids Safe Forum <--- Please read the site guidelines before registering. You don't have to be a parent nor have any information. You can register and ask things on the forum if you want.

Update: Kids Safe is bringing out K.S.A, for more information on what it is; click the link below:
http://kidssafe.co.nz/index.php?showtopic=504


#5 Elendil

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Posted 14 May 2006 - 03:58 PM

Personally, I love Windows Firewall and use it on everyone of my machines. Many people argue that Windows Firewall is rather weak and gives you almost no control. While the control part may be true, the weak part certainly isn't. From my own basic testings, PC Magazine's testing, and many other tests, Windows Firewall is proven to be a most slightly worse than company produced firewalls such as ZoneAlarm, Norton Firewall, etc. As I recall reading one book on Internet security, I remember it talking about how easily one of the book's authors (a security expert and hacker/cracker) blew apart ZoneAlarm's Pro Firewall. This steered me away from ZoneAlarm Free (On one of my computers I was debating between ZA Free, Windows Firewall, or Sunbelt Kerio). At the moment, my post may seem like a random jumbling of spam but my question is:

What do you security experts at BC think of ZoneAlarm's Firewall protection?
Stanford '14
B.S. Candidate | Computer Science

#6 Merlin_22

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Posted 14 May 2006 - 07:24 PM

Personally, I love Windows Firewall and use it on everyone of my machines. Many people argue that Windows Firewall is rather weak and gives you almost no control. While the control part may be true, the weak part certainly isn't. From my own basic testings, PC Magazine's testing, and many other tests, Windows Firewall is proven to be a most slightly worse than company produced firewalls such as ZoneAlarm, Norton Firewall, etc. As I recall reading one book on Internet security, I remember it talking about how easily one of the book's authors (a security expert and hacker/cracker) blew apart ZoneAlarm's Pro Firewall.



Yes I remember reading about this and Zone Alarm has updated there software to prevent these type of attacks on computers that use it.

This steered me away from ZoneAlarm Free (On one of my computers I was debating between ZA Free, Windows Firewall, or Sunbelt Kerio). At the moment, my post may seem like a random jumbling of spam but my question is:

What do you security experts at BC think of ZoneAlarm's Firewall protection?


Since using ZA, the only thing that show's up on the internet is my IP address, due to Advance testing (testing a loads of scanning site etc) No one have been able to get into my computer because I have Stealthed it.

I still would recommend Zone Alarm Internet Security Suit to any one, including their Pro, Anti-Virus, Anti-Spyware etc (except free) cause of its triple firewall protection. The only thing that has been removed off my computer by ZA is a tracking cookie that i know is safe. i would personally stay with Zone Alarm for my PC security needs.

Edited by Merlin_22, 14 May 2006 - 07:25 PM.

TONY

Kids Safe Forum <--- Please read the site guidelines before registering. You don't have to be a parent nor have any information. You can register and ask things on the forum if you want.

Update: Kids Safe is bringing out K.S.A, for more information on what it is; click the link below:
http://kidssafe.co.nz/index.php?showtopic=504


#7 Boyo

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Posted 15 May 2006 - 10:41 AM

I can't speak for the ZoneAlarm Security Suite because I do not use it on my PC. I much prefer picking the best stand alone products that will all work together in both compatibility and strength in protection. That is why for my firewall, I use ZoneAlarm Pro. Feel free to Google ZoneAlarm Pro for reviews and you will find nothing but outstanding reviews in its ease of use, and as one of the most powerful firewalls available.

As for the free version of ZoneAlarm firewall, personally, I don't recommend it. My girlfriend used it on her PC, and asked me to help her configure it. I was shocked at how little it had to offer when comparing it to the Pro version. I told her to drop the free version and buy ZoneAlarm Pro. I am not going to sweat spending some money on a product that I know is going to give me the highest protection. But, not everyone feels that using the paid version of a product necessarily means better protection. Examples of that are endless on BC, as almost all of the volunteer techs will recommend free versions of products like AVG, Avast, etc.

Windows firewall provides you with only 50% protection. It was developed to filter and prevent incoming attacks. It offers no protection against your computer's outgoing traffic, and it can be turned off by a virus, a fact which Microsoft has acknowledged. When you see a Windows firewall alert asking if you want to block an application from connecting TO the internet, what it is really doing is blocking a connection FROM the internet.

Read THIS ARTICLE from the respected Ziff Davis on the pitfalls of using Windows Firewall for your firewall needs. Every other security tech will tell you the same. Why do you think there are so many patches continually issued by Microsoft? Because is it so easy to hack, and Microsoft never got XP correct to begin with. I would encourage you to look into another firewall (paid or free-you will be better off) for protection.
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#8 Merlin_22

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Posted 15 May 2006 - 11:34 PM

I can tell you now :D if you have kids and dont want them seeing porn etc ZAISS is a good one to get.

TONY

Kids Safe Forum <--- Please read the site guidelines before registering. You don't have to be a parent nor have any information. You can register and ask things on the forum if you want.

Update: Kids Safe is bringing out K.S.A, for more information on what it is; click the link below:
http://kidssafe.co.nz/index.php?showtopic=504





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