Let me try to briefly explain what's going on: I've recently had my internet banking password blocked by the bank and without any explanation as to why. So here I am thinking "am I infected?". My computer has been running normally and I haven't experienced slowness, crashes, warnings or errors of any kind. The only software I've recently installed was from the bank's own website. I've called in and checked with the bank's staff and the software's legit, even though it's absolutely horrible. It installs itself on your and constantly runs a process on the background, taking up some memory. It also install an extension on all your browsers and those extensions run all the time, even if you're not on the bank's website. It sounds fishy, I know, but they told me it's legit (one of the cashiers I talked to at the bank even said she stopped using internet banking after installing it, so awful this thing is).
But, anyways, now I'm really concerned because I can't pinpoint any reason for why I would have my password blocked. They couldn't explain it at the bank and, as far as I know, my computer seems ok.
ESET 18.104.22.168 didn’t find any threats, Spybot didn't find any threats, Malwarebytes didn’t find any threats, HouseCall didn’t find any threats, BitDefender's online scan didn't find any threats, USBScan didn’t find any threats.
I’ve also ran CCleaner and Glary Utilities to clean the registry, history, cookies, cache, everything. That’s all I had. None of them could find anything.
Is there anything else I can do to thoroughly check my machine and have some peace of mind about this matter? I have a DDS log posted on this thread: http://www.bleepingcomputer.com/forums/t/501865/what-does-this-mean/
Thanks in advance,
PS: The bank in question in Brazil’s Banco do Brasil.