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12 replies to this topic

#1 logano20

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Posted 21 July 2013 - 08:36 PM

Hi all, recently videos on YouTube won't load - all I get is a black box. I've tried uninstalling and reinstalling the Adobe Flash plug-in. I use Chrome and Windows 7. Videos won't load on other sites as well. Any ideas?



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#2 frankp316

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Posted 22 July 2013 - 04:24 AM

Have you tried a different browser?



#3 NorthernScally

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Posted 22 July 2013 - 05:57 AM

Doesnt Chrome have a built in flash player ? if it works with another browser id uninstall/ reinstall chrome



#4 logano20

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Posted 22 July 2013 - 03:53 PM

If I uninstall/reinstall Chrome will I lose my bookmarks/history?



#5 frankp316

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Posted 22 July 2013 - 05:56 PM

You don't need to uninstall Chrome. You just need to try IE or Firefox to diagnose the problem.



#6 logano20

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Posted 22 July 2013 - 06:15 PM

Videos won't show in IE or Firefox.



#7 jhayz

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Posted 22 July 2013 - 07:35 PM

Please post the URL address or link next time please.


Tekken
 


#8 logano20

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Posted 22 July 2013 - 07:47 PM

Link of what? The video? Anything from YouTube won't load.



#9 jhayz

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Posted 22 July 2013 - 07:57 PM

Download MiniToolBox and open/run the program.
When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.


Tekken
 


#10 logano20

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Posted 22 July 2013 - 08:58 PM

Thank you for the dl link
 
MiniToolBox by Farbar  Version: 13-07-2013
Ran by David (administrator) on 22-07-2013 at 22:54:41
Running from "C:\Users\David\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller = Local Area Connection (Connected)
Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : David-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 70-1A-04-8C-46-DF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : rochester.rr.com
   Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
   Physical Address. . . . . . . . . : 70-1A-04-8C-46-DF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
   Physical Address. . . . . . . . . : 00-23-AE-37-BC-84
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2c68:e9da:37b9:6af7%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 22, 2013 2:54:11 PM
   Lease Expires . . . . . . . . . . : Monday, July 22, 2013 11:54:21 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 234890596
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A7-2A-A8-00-25-64-78-61-2F
   DNS Servers . . . . . . . . . . . : 67.142.161.12
                                       67.142.161.13
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{7C032EF0-6526-4F98-A5B4-8DFF9661BD00}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1c84:f483:9eb7:dac4(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1c84:f483:9eb7:dac4%13(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.rochester.rr.com:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{F1CC5575-1A49-4CC8-A309-C8C2B490484B}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  host671420012161.direcway.com
Address:  67.142.161.12
 
Name:    google.com
Addresses:  74.125.225.199
 74.125.225.200
 74.125.225.201
 74.125.225.206
 74.125.225.192
 74.125.225.193
 74.125.225.194
 74.125.225.195
 
 
Pinging google.com [74.125.225.199] with 32 bytes of data:
Reply from 74.125.225.199: bytes=32 time=863ms TTL=54
Reply from 74.125.225.199: bytes=32 time=913ms TTL=54
 
Ping statistics for 74.125.225.199:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 863ms, Maximum = 913ms, Average = 888ms
Server:  host671420012161.direcway.com
Address:  67.142.161.12
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=812ms TTL=50
Reply from 206.190.36.45: bytes=32 time=1067ms TTL=50
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 812ms, Maximum = 1067ms, Average = 939ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...70 1a 04 8c 46 df ......Microsoft Virtual WiFi Miniport Adapter
 11...70 1a 04 8c 46 df ......Dell Wireless 1397 WLAN Mini-Card
 10...00 23 ae 37 bc 84 ......Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 31...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    276
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    276
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:9d38:6ab8:1c84:f483:9eb7:dac4/128
                                    On-link
 10    276 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::1c84:f483:9eb7:dac4/128
                                    On-link
 10    276 fe80::2c68:e9da:37b9:6af7/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/22/2013 04:54:50 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Freecorder\lame_enc.dll for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Windows host process (Rundll32) because of this error.
 
Program: Windows host process (Rundll32)
File: C:\Program Files (x86)\Freecorder\lame_enc.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C0000185
Disk type: 3
 
Error: (07/22/2013 04:54:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_aepdu.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
Faulting module name: aeinv.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c45b
Exception code: 0xc0000006
Fault offset: 0x0000000000051811
Faulting process id: 0x3f4
Faulting application start time: 0xrundll32.exe_aepdu.dll0
Faulting application path: rundll32.exe_aepdu.dll1
Faulting module path: rundll32.exe_aepdu.dll2
Report Id: rundll32.exe_aepdu.dll3
 
Error: (07/22/2013 02:18:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: DivXUpdate.exe, version: 1.0.6.15, time stamp: 0x4e31ebcf
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x0002e3be
Faulting process id: 0x104c
Faulting application start time: 0xDivXUpdate.exe0
Faulting application path: DivXUpdate.exe1
Faulting module path: DivXUpdate.exe2
Report Id: DivXUpdate.exe3
 
Error: (07/22/2013 01:58:52 AM) (Source: Application Error) (User: )
Description: Faulting application name: wmprph.exe, version: 12.0.7600.16385, time stamp: 0x4a5bd018
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x000000000004e4b4
Faulting process id: 0x144c
Faulting application start time: 0xwmprph.exe0
Faulting application path: wmprph.exe1
Faulting module path: wmprph.exe2
Report Id: wmprph.exe3
 
Error: (07/21/2013 04:59:59 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Freecorder\lame_enc.dll for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Windows host process (Rundll32) because of this error.
 
Program: Windows host process (Rundll32)
File: C:\Program Files (x86)\Freecorder\lame_enc.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C0000185
Disk type: 3
 
Error: (07/21/2013 04:59:59 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_aepdu.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
Faulting module name: aeinv.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c45b
Exception code: 0xc0000006
Fault offset: 0x0000000000051811
Faulting process id: 0x21b8
Faulting application start time: 0xrundll32.exe_aepdu.dll0
Faulting application path: rundll32.exe_aepdu.dll1
Faulting module path: rundll32.exe_aepdu.dll2
Report Id: rundll32.exe_aepdu.dll3
 
Error: (07/19/2013 05:25:59 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Freecorder\lame_enc.dll for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Windows host process (Rundll32) because of this error.
 
Program: Windows host process (Rundll32)
File: C:\Program Files (x86)\Freecorder\lame_enc.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C0000185
Disk type: 3
 
Error: (07/19/2013 05:25:59 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_aepdu.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
Faulting module name: aeinv.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c45b
Exception code: 0xc0000006
Fault offset: 0x0000000000051811
Faulting process id: 0x3aa4
Faulting application start time: 0xrundll32.exe_aepdu.dll0
Faulting application path: rundll32.exe_aepdu.dll1
Faulting module path: rundll32.exe_aepdu.dll2
Report Id: rundll32.exe_aepdu.dll3
 
Error: (07/18/2013 05:32:04 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Freecorder\lame_enc.dll for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Windows host process (Rundll32) because of this error.
 
Program: Windows host process (Rundll32)
File: C:\Program Files (x86)\Freecorder\lame_enc.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C0000185
Disk type: 3
 
Error: (07/18/2013 05:32:04 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_aepdu.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
Faulting module name: aeinv.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c45b
Exception code: 0xc0000006
Fault offset: 0x0000000000051811
Faulting process id: 0x3110
Faulting application start time: 0xrundll32.exe_aepdu.dll0
Faulting application path: rundll32.exe_aepdu.dll1
Faulting module path: rundll32.exe_aepdu.dll2
Report Id: rundll32.exe_aepdu.dll3
 
 
System errors:
=============
Error: (07/22/2013 02:54:17 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service failed to start due to the following error: 
%%1053
 
Error: (07/22/2013 02:54:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
 
Error: (07/22/2013 02:54:07 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:52:20 PM on ?7/?22/?2013 was unexpected.
 
Error: (07/21/2013 09:57:11 PM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004
 
Error: (07/21/2013 09:56:43 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service failed to start due to the following error: 
%%1053
 
Error: (07/21/2013 09:56:43 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
 
Error: (07/21/2013 08:29:40 PM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004
 
Error: (07/21/2013 08:29:40 PM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004
 
Error: (07/21/2013 08:28:39 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service failed to start due to the following error: 
%%1053
 
Error: (07/21/2013 08:28:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2012-03-06 16:40:07.530
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-02-16 00:58:05.220
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-02-16 00:48:03.709
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-02-16 00:38:01.779
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-02-16 00:17:57.245
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-02-15 23:59:13.131
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-02-15 18:28:28.139
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-02-02 10:17:07.481
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-02-01 11:54:35.312
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-01-31 13:28:09.500
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spyware Doctor\smum64.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 2.2.0)
Adobe Reader 9.1.2 (Version: 9.1.2)
Adobe Shockwave Player 12.0 (Version: 12.0.0.112)
Advanced Audio FX Engine (Version: 1.12.05)
AIM 7
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Apple Mobile Device Support (Version: 4.0.0.96)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.12.5.0)
Audacity 1.2.6
AVG 2012 (Version: 12.0.3204)
AVG 2012 (Version: 12.1.2242)
AVG 2012 (Version: 2012.1.2242)
Browser Defender 2.0.6.15 (Version: 2.0.6.15)
CCleaner (Version: 3.04)
CDex - Open Source Digital Audio CD Extractor (Version: 1.70.4.2009)
Change File Timestamp Software!
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (Version: 2.31)
Dell DataSafe Local Backup (Version: 9.3.44)
Dell Dock (Version: 2.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Touchpad (Version: 7.1107.115.102)
Dell Webcam Central (Version: 1.40.05)
Dell Wireless WLAN Card Utility (Version: 5.30.21.0)
DiRT2 Demo (Version: 1.00.0000)
DivX Setup (Version: 2.6.1.5)
Download Updater (AOL LLC)
DriverUpdate (Version: 2.2.22862)
Epson Event Manager (Version: 2.30.01)
EPSON Scan
FileZilla Client 3.4.0 (Version: 3.4.0)
FileZilla Server (remove only)
FLAC 1.2.1b (remove only) (Version: 1.2.1b)
FlashFXP v4.0 (Version: 4.0.0.1535)
Freecorder 4.02B Application (Version: 4.02B)
Freecorder Toolbar (Version: 6.3.3.3)
FrostWire 4.21.1 (Version: 4.21.1.0)
FrostWire 5.0.8 (Version: 5.0.8.0)
Google Chrome (Version: 28.0.1500.72)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
Google Update Helper (Version: 1.3.21.153)
GoToAssist 8.0.0.514
HotHotSoftware Installer!
Ignite Demo
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Explorer Toolbar 4.8 by SweetPacks (Version: 4.8.0000)
iRacing.com Race Simulation (Version: 1.01.0265)
iTunes (Version: 10.5.0.142)
Java 7 Update 9 (Version: 7.0.90)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 14 (64-bit) (Version: 6.0.140)
Java™ 6 Update 26 (Version: 6.0.260)
Junk Mail filter update (Version: 15.4.3502.0922)
Live! Cam Avatar Creator (Version: 4.6.3009.1)
Logitech Gaming Software 5.08 (Version: 5.08.146)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 1.2.1)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Music Manager
NVIDIA PhysX (Version: 9.10.0513)
Octoshape add-in for Adobe Flash Player
PowerDVD DX (Version: 8.3.5424)
Quickset64 (Version: 9.6.6)
rgcAudio Square I VSTi v1.2
Roxio Burn (Version: 1.0)
Roxio Burn (Version: 1.0.0)
Roxio Update Manager (Version: 6.0.0)
Skype Click to Call (Version: 5.9.9216)
Skype™ 6.3 (Version: 6.3.105)
Spyware Doctor 7.0 (Version: 7.0)
Steam (Version: 1.0.0.0)
SweetPacks Updater Service (Version: 3.0.5.5)
swMSM (Version: 12.0.0.1)
Trader's Little Helper 2.6.0 (Version: 2.6.0)
Unity Web Player (Version: )
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Updater By SweetPacks 2.0.0.586 (Version: 2.0.0.586)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VipBoxSportsApp (Version: 2.1 Build 26473)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VLC media player 1.1.4 (Version: 1.1.4)
vShare Plugin
WebCake 3.00 (Version: 3.00)
WinAVI Video Converter
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Movie Maker 2.6 (Version: 2.6.4037.0)
WinRAR archiver
WinX DVD Ripper 5.5.8
WinX DVD Ripper Platinum 5.6
Yahoo! Detect
Yahoo! Messenger
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 61%
Total physical RAM: 3032.36 MB
Available physical RAM: 1165.67 MB
Total Pagefile: 5484.43 MB
Available Pagefile: 2849.13 MB
Total Virtual: 4095.88 MB
Available Virtual: 3931.17 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:218.2 GB) (Free:2.71 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DAVID-PC
 
Administrator            David                    Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
19-07-2013 07:00:11 Windows Update
 
**** End of log ****


#11 jhayz

jhayz

  • BC Advisor
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  • Gender:Male
  • Local time:05:15 AM

Posted 23 July 2013 - 12:32 AM

Remove this softwares from your system by add or remove and or removal tools.

 

 

Ask Toolbar (Version: 1.12.5.0)
AVG 2012 (Version: 12.0.3204)

Internet Explorer Toolbar 4.8 by SweetPacks

Spyware Doctor 7.0 (Version: 7.0)

SweetPacks Updater Service

Octoshape add-in for Adobe Flash Player

 

AVG Removal Tool

 

Download Adwcleaner by Xplode : http://www.bleepingcomputer.com/download/adwcleaner/
Click on Adwcleaner and hit the Delete button. Copy and paste the result on your next reply.

 

Scan for Malware using free Malwarebytes
Install then run a quick scan only after updating to the latest definition. Please post also the result.

 

Download and install freeSuperantispyware- follow the prompts and complete the update then run a quick scan and remove threats. Post the logs after completed.

Download JRT by thisisu http://www.bleepingcomputer.com/download/junkware-removal-tool/
Make sure to disable your antivirus or any running protection softwares before running JRT to avoid interferences.
For Vista and Windows 7, right-click and Run as Administrator. In XP, double click JRT icon.
Please be patient and let the program finish scanning.
Once finish, a text document will open then copy-paste it on your next reply.

 

Download and install the latest Flash Player plugin for Firefox and Internet Explorer here

Replace your AVG with a free and better antivirus Microsoft Security Essentials.


Tekken
 


#12 logano20

logano20
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  • 6 posts
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  • Local time:05:15 PM

Posted 23 July 2013 - 02:12 PM

I'm having trouble downloading them, after I click to download, nothing happens. 



#13 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
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  • Gender:Male
  • Local time:05:15 AM

Posted 24 July 2013 - 12:03 AM

Try using a working computer with internet connection and a USB flash drive to transfer and run the programs.


Tekken
 





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