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Darn Pop Ups


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9 replies to this topic

#1 854tga+

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Posted 21 July 2013 - 04:44 PM

Hello all,

 

New to the site and looking for assistance ;’)

 

Our PC has just been taken over by pop ups!  They are driving us crazy, every time you attempt to go to a different website or different area on a forum page Bam they are your face.

 

I am leery of downloading pop up blocker or pop up removal tools on the net.

 

We are running Windows 7 64 bit

 

I will admit I am very disappointed as we pay for Norton 360 and still have issues.

 

Looking forward to hearing back from you fellow forum members.

 

Cheers Trent

 

P.S. happy to post up screen shots of pop ups if required.


Edited by 854tga+, 21 July 2013 - 06:51 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 854tga+

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Posted 21 July 2013 - 08:14 PM

:)

 

:question:

 


Edited by 854tga+, 21 July 2013 - 08:20 PM.


#3 noknojon

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Posted 21 July 2013 - 08:32 PM

Hello -

Please start by running these programs, and posting information, that will help us to solve your problem.

Please list your computer Make and Model if known, and what Browser you nornally use (I.E./ Firefox / Chrome).

 

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

 

Please download MiniToolBox, Save it to your desktop and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
 Click Go and copy / paste the result (Result.txt).

 

 

Please download AdwCleaner by Xplode onto your desktop.

*Now close all open programs and internet browsers.
*Double click on adwcleaner.exe to run the tool.
*Click on Delete.
*Confirm each time with Ok.
* NOTE :Your computer will be rebooted automatically. A text file will open after the restart.

*Please post the contents of that logfile with your next reply.
*You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

 

Thank You -



#4 854tga+

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Posted 21 July 2013 - 09:04 PM

pcinfo_zps1b564404.jpg

 

I'll perform tasks and report back.

 

Many thanks



#5 noknojon

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Posted 21 July 2013 - 09:12 PM

What part of this shot actually shows the problem ??

Is it the full Lenovo Toolbox or another part of the shot ?

 

Thanks -



#6 854tga+

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Posted 22 July 2013 - 05:30 AM

What part of this shot actually shows the problem ??

Is it the full Lenovo Toolbox or another part of the shot ?

 

Thanks -

 

No problem, just system info. (center bottom)



#7 854tga+

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Posted 22 July 2013 - 05:32 AM

Check Up

 

 Results of screen317's Security Check version 0.99.70  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Norton 360    
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 25  
 Adobe Flash Player 11.7.700.224  
 Adobe Reader 10.1.7 Adobe Reader out of Date!  
 Mozilla Firefox (22.0)
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 6%
````````````````````End of Log``````````````````````

 

 

Result

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by User (administrator) on 22-07-2013 at 06:25:05
Running from "C:\Users\User\AppData\Local\Temp"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® 82579LM Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : User-THINK
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : quadro.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : quadro.net
   Description . . . . . . . . . . . : Intel® 82579LM Gigabit Network Connection
   Physical Address. . . . . . . . . : 44-37-E6-88-F6-CA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : fda9:e366:c96d:0:318a:2681:ff5c:63f4(Preferred)
   Temporary IPv6 Address. . . . . . : fda9:e366:c96d:0:88ba:a72f:9cb:2c5a(Preferred)
   Link-local IPv6 Address . . . . . : fe80::318a:2681:ff5c:63f4%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.117(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : July-22-13 6:01:16 AM
   Lease Expires . . . . . . . . . . : July-23-13 6:01:16 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 239351782
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-BB-F3-5E-44-37-E6-88-F6-CA
   DNS Servers . . . . . . . . . . . : 184.94.176.193
                                       184.94.176.200
                                       184.94.176.201
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.quadro.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : quadro.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:4b5:2edc:47a1:42db(Preferred)
   Link-local IPv6 Address . . . . . : fe80::4b5:2edc:47a1:42db%13(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  slb1.quadro.net
Address:  184.94.176.193

Name:    google.com
Addresses:  2607:f8b0:400b:806::100e
      173.194.43.66
      173.194.43.67
      173.194.43.68
      173.194.43.69
      173.194.43.70
      173.194.43.71
      173.194.43.72
      173.194.43.73
      173.194.43.78
      173.194.43.64
      173.194.43.65


Pinging google.com [173.194.43.98] with 32 bytes of data:
Reply from 173.194.43.98: bytes=32 time=28ms TTL=59
Reply from 173.194.43.98: bytes=32 time=29ms TTL=59

Ping statistics for 173.194.43.98:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 29ms, Average = 28ms
Server:  slb1.quadro.net
Address:  184.94.176.193

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=57ms TTL=53
Reply from 98.138.253.109: bytes=32 time=46ms TTL=54

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 57ms, Average = 51ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...44 37 e6 88 f6 ca ......Intel® 82579LM Gigabit Network Connection
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.117     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.117    276
    192.168.1.117  255.255.255.255         On-link     192.168.1.117    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.117    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.117    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.117    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:4137:9e76:4b5:2edc:47a1:42db/128
                                    On-link
 11     28 fda9:e366:c96d::/64      On-link
 11    276 fda9:e366:c96d:0:318a:2681:ff5c:63f4/128
                                    On-link
 11    276 fda9:e366:c96d:0:88ba:a72f:9cb:2c5a/128
                                    On-link
 11    276 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::4b5:2edc:47a1:42db/128
                                    On-link
 11    276 fe80::318a:2681:ff5c:63f4/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/22/2013 06:03:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/21/2013 10:15:06 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (07/21/2013 09:26:59 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (07/21/2013 05:22:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/21/2013 11:59:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/21/2013 10:26:04 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/21/2013 09:27:22 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (07/21/2013 09:09:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/20/2013 06:21:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/13/2013 04:48:34 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005


System errors:
=============
Error: (07/07/2013 09:01:38 AM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005

Error: (06/25/2013 06:56:24 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (06/23/2013 06:05:04 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:03:48 PM on ?23/?06/?2013 was unexpected.

Error: (06/23/2013 04:49:35 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (06/23/2013 04:49:35 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (06/23/2013 04:48:55 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:47:12 PM on ?23/?06/?2013 was unexpected.

Error: (06/23/2013 03:48:51 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:42:55 PM on ?23/?06/?2013 was unexpected.

Error: (06/23/2013 03:26:02 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:21:14 PM on ?23/?06/?2013 was unexpected.

Error: (06/06/2013 10:04:20 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:55:08 PM on ?06/?06/?2013 was unexpected.

Error: (05/30/2013 06:03:38 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}


Microsoft Office Sessions:
=========================
Error: (04/09/2013 05:59:45 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 108 seconds with 60 seconds of active time.  This session ended with a crash.

Error: (02/13/2013 07:44:57 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (01/27/2013 02:22:33 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 3621 seconds with 1680 seconds of active time.  This session ended with a crash.

Error: (12/29/2012 02:53:41 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 42 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (08/31/2012 06:08:58 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 10 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (08/29/2012 10:03:27 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4115 seconds with 120 seconds of active time.  This session ended with a crash.


=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer (Version: 7.2.8)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Amazon Browser Bar (Version: 3.0)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 130.0.331.000)
Burn.Now 4.5 (Version: 4.5.0)
C4400 (Version: 130.0.365.000)
Cisco Connect (Version: 1.4.11350.0)
Copy (Version: 130.0.428.000)
Corel Burn.Now Lenovo Edition (Version: 4.5.0)
Corel DVD MovieFactory 7 (Version: 7.0.0)
Corel DVD MovieFactory Lenovo Edition (Version: 7.0.0)
Create Recovery Media (Version: 1.20.0.00)
D3DX10 (Version: 15.4.2368.0902)
Dealply
DealPly (remove only) (Version: 4.8.6.6)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.465.000)
Direct DiscRecorder (Version: 1.00.0000)
DocProc (Version: 13.0.0.0)
FirstClass® Client (Version: 9.1 (build 9.126))
Garmin Communicator Plugin (Version: 4.0.3)
Garmin Communicator Plugin x64 (Version: 4.0.3)
GPBaseService2 (Version: 130.0.371.000)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart C4400 All-In-One Driver Software 13.0 Rel. 3 (Version: 13.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Product Detection (Version: 11.14.0001)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.005.000.002)
HPDiagnosticAlert (Version: 1.00.0000)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
iCloud (Version: 2.1.2.8)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Identity Protection Technology 1.1.2.0 (Version: 1.1.2.0)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Network Connections 15.7.176.0 (Version: 15.7.176.0)
Intel® Processor Graphics (Version: 8.15.10.2279)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
iTunes (Version: 11.0.4.4)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Junk Mail filter update (Version: 15.4.3502.0922)
Lenovo Registration (Version: 1.0.4)
Lenovo ThinkVantage Toolbox (Version: 6.0.5849.23)
Lenovo User Guide (Version: 1.0.0008.00)
Lenovo Welcome (Version: 3.00.006.0)
MarketResearch (Version: 130.0.374.000)
Mesh Runtime (Version: 15.4.5722.2)
Message Center Plus (Version: 2.0.0012.00)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 2.0.161.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.5131.5000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40303)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40308)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyPC Backup  (Version: )
Norton 360 (Version: 6.4.1.14)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
PS_AIO_03_C4400_Software_Min (Version: 130.0.365.000)
QuickTime (Version: 7.74.80.86)
Realtek High Definition Audio Driver (Version: 6.0.1.6225)
Samsung Kies (Version: 2.3.2.12064_10)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.6.0)
Scan (Version: 13.0.0.0)
Shop for HP Supplies (Version: 13.0)
SMART Common Files (Version: 11.1.34.1)
SMART English (United Kingdom) Language Pack (Version: 11.0.50.1)
SMART Ink (Version: 1.1.233.0)
SMART Notebook (Version: 11.0.705.1)
SMART Product Drivers (Version: 11.0.510.2)
SmartWebPrinting (Version: 130.0.457.000)
Software Version Updater (Version: 1.1.3.8)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.469.000)
System Update (Version: 4.01.0015)
ThinkVantage Power Manager (Version: 2.00.0010)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
UnloadSupport (Version: 11.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VIP Access (Version: 2.1.1.34)
WebCake 3.00 (Version: 3.00)
WebReg (Version: 130.0.132.017)
Windows Driver Package - Intel (e1cexpress) Net  (10/28/2010 11.8.81.0) (Version: 10/28/2010 11.8.81.0)
Windows Driver Package - Intel (MEIx64) System  (10/19/2010 7.0.0.1144) (Version: 10/19/2010 7.0.0.1144)
Windows Driver Package - Intel (Serial) Ports  (09/11/2010 7.0.0.1109) (Version: 09/11/2010 7.0.0.1109)
Windows Driver Package - Intel Corporation (igfx) Display  (01/07/2011 8.15.10.2279) (Version: 01/07/2011 8.15.10.2279)
Windows Driver Package - Intel System  (09/10/2010 9.2.0.1011) (Version: 09/10/2010 9.2.0.1011)
Windows Driver Package - Intel System  (10/04/2010 9.2.0.1015) (Version: 10/04/2010 9.2.0.1015)
Windows Driver Package - Intel USB  (09/16/2010 9.2.0.1013) (Version: 09/16/2010 9.2.0.1013)
Windows Driver Package - Intel® Corporation (IntcDAud) MEDIA  (10/15/2010 6.14.00.3074) (Version: 10/15/2010 6.14.00.3074)
Windows Driver Package - Realtek Semiconductor Corp. HD Audio Driver (10/19/2010 6.0.1.6225) (Version: 10/19/2010 6.0.1.6225)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WordPerfect Office 12 (Version: 12.0.0.288)
WordPerfect Office ProductCode 1 Key

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 3920.32 MB
Available physical RAM: 2185.32 MB
Total Pagefile: 7838.82 MB
Available Pagefile: 5799.56 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.35 MB

========================= Partitions: =====================================

1 Drive c: (Windows7_OS) (Fixed) (Total:909.05 GB) (Free:850.14 GB) NTFS
3 Drive q: (Lenovo_Recovery) (Fixed) (Total:19.53 GB) (Free:11.2 GB) NTFS

========================= Users: ========================================

User accounts for \\USER-THINK

Administrator            Guest                    User                     

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

 

 

AdwCleaner

 

# AdwCleaner v2.306 - Logfile created 07/22/2013 at 06:38:04
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : User - USER-THINK
# Boot Mode : Normal
# Running from : C:\Users\User\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Updater Service for AMZN
Stopped & Deleted : WebCake Desktop Updater

***** [Files / Folders] *****

File Deleted : C:\END
File Deleted : C:\Windows\Tasks\AmiUpdXp.job
File Deleted : C:\Windows\Tasks\Dealply.job
Folder Deleted : C:\Program Files (x86)\Amazon Browser Bar
Folder Deleted : C:\Program Files (x86)\DealPly
Folder Deleted : C:\Program Files (x86)\WebCake
Folder Deleted : C:\ProgramData\Browse2seavei
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\SoftSafe
Folder Deleted : C:\ProgramData\Tarma Installer

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\SProtector
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\DealPly
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\DealPly
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd.1
Key Deleted : HKLM\Software\DealPly
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\Software\SP Global
Key Deleted : HKLM\Software\SProtector
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A6C63B7F-2171-47FA-AB34-E64C4737169D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\fjoijdanhaiflhibkljeklcghcmmfffh
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A6C63B7F-2171-47FA-AB34-E64C4737169D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Amazon Browser Bar
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DealPly
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C4ED781C-7394-4906-AAFF-D6AB64FF7C38}
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [WebCake Desktop]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16635

[OK] Registry is clean.

-\\ Mozilla Firefox v22.0 (en-US)

*************************

AdwCleaner[S1].txt - [4496 octets] - [22/07/2013 06:38:04]

########## EOF - C:\AdwCleaner[S1].txt - [4556 octets] ##########


Edited by 854tga+, 22 July 2013 - 05:56 AM.


#8 noknojon

noknojon

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Posted 22 July 2013 - 07:19 AM

Reset Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems and see how it goes.

""P.S. happy to post up screen shots of pop ups if required."" < < Yes please -

 

Hosts content: Note this area is vacant - This is to repair it.
http://go.microsoft.com/?linkid=9668866 < <Click on the link, click Run and follow the basic instructions


Edited by noknojon, 22 July 2013 - 07:28 AM.


#9 854tga+

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Posted 23 July 2013 - 05:33 PM

Two days and no pop ups!

 

We can't thank you enough for your help!

 

Awesome site & awesome members!



#10 noknojon

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Posted 23 July 2013 - 06:31 PM

I will still watch this topic for a couple of days in case you post back -

 

If you have other unrelated problems, please start a new topic -

 

Thank You -






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