I'm submitting this from a laptop, the problem is on my girls desktop.
The operating system is windows 7.
We currently have both IE and Google Chrome as browsers
When you open either browser you get the message " Your computer has been locked!" Steps to unlock your PC: 1. Click the button below 2. Pick a survey 3. Complete the survey 4.Get the unlock code. This IP was used to visit illegal pornography sites containing child pornography and child abuse. Also your computer contains violent pornographic video material.. This computer lock is aimed to stop your illegal activity!
This also happens when we open the browser in safe mode with networking.
We have ran the following. malwarebytes anti-maleware, ad-adware, avg 2013, and anvi smart defender,
Although they have all come up with multiple problems, we can not get this to go away.
Any help would be appreciated, after 6 hrs of running programs and making no progress, we are beyond frustrated!