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Not able to determine what to remove from HijackThis


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4 replies to this topic

#1 rdinesh1984

rdinesh1984

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Posted 21 July 2013 - 10:11 AM

All - My computer is infected from possibly malware or some spyware programs. I ran a hijacthis scan but am not able to determine what to clean up. Can one of you guide me? Below is the copy of the log file.
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:04:13 AM, on 7/21/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16635)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Dell V305\dldtmon.exe
C:\Program Files (x86)\Dell V305\dldtMsdMon.exe
C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Users\aparna_dinesh\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files (x86)\Nero\SyncUP\Nero.AndroidServer.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F3 - REG:win.ini: load=C:\Users\APARNA~1\LOCALS~1\Temp\mswbuhv.com
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: ::1 localhost
O1 - Hosts: 192.157.56.28 www.google-analytics.com.
O1 - Hosts: 192.157.56.28 ad-emea.doubleclick.net.
O1 - Hosts: 192.157.56.28 www.statcounter.com.
O1 - Hosts: 192.157.56.28 connect.facebook.net.
O1 - Hosts: 192.157.56.28 platform.twitter.com.
O1 - Hosts: 93.115.241.27 www.google-analytics.com.
O1 - Hosts: 93.115.241.27 ad-emea.doubleclick.net.
O1 - Hosts: 93.115.241.27 www.statcounter.com.
O1 - Hosts: 93.115.241.27 connect.facebook.net.
O1 - Hosts: 93.115.241.27 platform.twitter.com.
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Updater By SweetPacks Helper - {7D4F1959-3F72-49d5-8E59-F02F8AA6815D} - C:\Program Files\Updater By SweetPacks\Extension32.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120711225621.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O2 - BHO: PowerInbox - {EF7AED5F-0C26-4820-A570-7DA8B6D93F4A} - C:\Program Files (x86)\PowerInbox\PowerInbox\PowerInboxBHO.dll (file missing)
O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
O3 - Toolbar: SweetPacks Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [InstaLAN] "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Users\aparna_dinesh\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\aparna_dinesh\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\aparna_dinesh\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [msmediapro] C:\Users\aparna_dinesh\Applications\Microsoft\msmedia.exe
O4 - HKCU\..\Run: [msplayer] C:\Users\aparna_dinesh\Applications\Microsoft\msplayer.exe
O4 - HKCU\..\Run: [Dell] C:\Users\aparna_dinesh\AppData\Roaming\20B063\20B063.exe
O4 - HKCU\..\Run: [Uccoanas] C:\Users\aparna_dinesh\AppData\Roaming\Orimi\reza.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service (AMPPALR3) - Intel Corporation - C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bluetooth Device Monitor - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
O23 - Service: Bluetooth Media Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
O23 - Service: Bluetooth OBEX Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service (BTHSSecurityMgr) - Intel® Corporation - C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: @C:\Windows\system32\CxAudMsg64.exe,-100 (CxAudMsg) - Unknown owner - C:\Windows\system32\CxAudMsg64.exe (file missing)
O23 - Service: CxUtilSvc - Conexant Systems, Inc. - C:\Program Files\Conexant\SA3\CxUtilSvc.exe
O23 - Service: Dell Digital Delivery Service (DellDigitalDelivery) - Dell Products, LP. - c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe
O23 - Service: dldt_device -   - C:\Windows\system32\dldtcoms.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - c:\PROGRA~1\mcafee\msc\mcawfwk.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Dell DataSafe Online (NOBU) - Dell, Inc. - C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: Skype C2C Service - Unknown owner - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: Updater By SweetPacks - Unknown owner - C:\Program Files\Updater By SweetPacks\ExtensionUpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 18402 bytes

Edit: Moved topic from Am I infected? What do I do? to the more appropriate forum. ~ Animal

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#2 rdinesh1984

rdinesh1984
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  • Members
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  • Local time:06:01 PM

Posted 21 July 2013 - 03:39 PM

This is a copy from the logfile generated by ADWCleaner. Can you recommend what to do?

 

# AdwCleaner v2.306 - Logfile created 07/21/2013 at 16:36:02
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : aparna_dinesh - APS_DIN_PC
# Boot Mode : Normal
# Running from : C:\Users\aparna_dinesh\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6SYJQPK3\AdwCleaner.exe
# Option [Search]

***** [Services] *****

Found : Updater By SweetPacks

***** [Files / Folders] *****

File Found : C:\user.js
File Found : C:\Users\aparna_dinesh\AppData\Roaming\Mozilla\Firefox\Profiles\tyo91w7a.default\extensions\{EEE6C361-6118-11DC-9C72-001320C79847}.xpi
File Found : C:\Users\aparna_dinesh\AppData\Roaming\Mozilla\Firefox\Profiles\tyo91w7a.default\searchplugins\SweetIm.xml
Folder Found : C:\Program Files (x86)\BabylonToolbar
Folder Found : C:\Program Files (x86)\Giant Savings
Folder Found : C:\Program Files (x86)\SweetIM
Folder Found : C:\Program Files\Updater By SweetPacks
Folder Found : C:\ProgramData\Babylon
Folder Found : C:\Users\aparna_dinesh\AppData\LocalLow\BabylonToolbar
Folder Found : C:\Users\aparna_dinesh\AppData\Roaming\Babylon
Folder Found : C:\Users\aparna_dinesh\AppData\Roaming\BabylonToolbar
Folder Found : C:\Users\aparna_dinesh\AppData\Roaming\Mozilla\Firefox\Profiles\tyo91w7a.default\SweetPacksToolbarData
Folder Found : C:\Users\APARNA~1\AppData\Local\Temp\BabylonToolbar
Folder Found : C:\Windows\SysWOW64\ARFC
Folder Found : C:\Windows\SysWOW64\jmdp
Folder Found : C:\Windows\SysWOW64\WNLT

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\Crossrider
Key Found : HKCU\Software\AppDataLow\Software\Giant Savings
Key Found : HKCU\Software\BabylonToolbar
Key Found : HKCU\Software\IM
Key Found : HKCU\Software\ImInstaller
Key Found : HKCU\Software\InstallCore
Key Found : HKCU\Software\InstalledBrowserExtensions
Key Found : HKCU\Software\Microsoft\Babylon
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Found : HKCU\Software\WNLT
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Found : HKLM\Software\Babylon
Key Found : HKLM\Software\BabylonToolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Found : HKLM\SOFTWARE\Classes\AppID\{35C1605E-438B-4D64-AAB1-8885F097A9B1}
Key Found : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Found : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Found : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Found : HKLM\SOFTWARE\Classes\b
Key Found : HKLM\SOFTWARE\Classes\Babylon.dskBnd
Key Found : HKLM\SOFTWARE\Classes\Babylon.dskBnd.1
Key Found : HKLM\SOFTWARE\Classes\bbylnApp.appCore
Key Found : HKLM\SOFTWARE\Classes\bbylnApp.appCore.1
Key Found : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr
Key Found : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1
Key Found : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Found : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Found : HKLM\SOFTWARE\Classes\escort.escrtBtn.1
Key Found : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc
Key Found : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc.1
Key Found : HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject
Key Found : HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject.1
Key Found : HKLM\Software\Classes\Installer\Features\3192AA38321C641458DBDAF83979D193
Key Found : HKLM\Software\Classes\Installer\Features\90C64EA18BA25EE488BF80DCF07F2FFD
Key Found : HKLM\Software\Classes\Installer\Features\FB6D58DD787439A4995AF3C00FEA8843
Key Found : HKLM\Software\Classes\Installer\Products\3192AA38321C641458DBDAF83979D193
Key Found : HKLM\Software\Classes\Installer\Products\90C64EA18BA25EE488BF80DCF07F2FFD
Key Found : HKLM\Software\Classes\Installer\Products\FB6D58DD787439A4995AF3C00FEA8843
Key Found : HKLM\SOFTWARE\Classes\Prod.cap
Key Found : HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar
Key Found : HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar.1
Key Found : HKLM\SOFTWARE\Classes\sweetim_urlsearchhook.toolbarurlsearchhook
Key Found : HKLM\SOFTWARE\Classes\sweetim_urlsearchhook.toolbarurlsearchhook.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.sweetie
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.sweetie.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{1D5A4199-956E-49BC-B89F-6A35C57C0D13}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{35C1605E-438B-4D64-AAB1-8885F097A9B1}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{6E8BF012-2C85-4834-B10A-1B31AF173D70}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{EEE6C35E-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{EEE6C35F-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{291BCCC1-6890-484A-89D3-318C928DAC1B}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B8276A94-891D-453C-9FF3-715C042A2575}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EEE6C35D-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FFB9ADCB-8C79-4C29-81D3-74D46A93D370}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BFE569F7-646C-4512-969B-9BE3E580D393}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb
Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndkhncnongaclekkbelchmeafffimifj
Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8375D9C8-634F-4ECB-8CF5-C7416BA5D542}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{83AA2913-C123-4146-85BD-AD8F93971D39}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DD85D6BF-4787-4A93-99A5-3F0CF0AE8834}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\BabylonToolbar
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WNLT
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}
Key Found : HKLM\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}
Key Found : HKLM\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}
Key Found : HKLM\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}
Key Found : HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BFE569F7-646C-4512-969B-9BE3E580D393}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}
Key Found : HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKU\S-1-5-21-639475148-3780761582-1114502706-1000\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs [C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs [C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{98889811-442D-49DD-99D7-DC866BE87DBC}]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EEE6C35B-6118-11DC-9C72-001320C79847}]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16635

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\aparna_dinesh\AppData\Roaming\Mozilla\Firefox\Profiles\tyo91w7a.default\prefs.js

Found : user_pref("browser.newtab.url", "hxxp://start.sweetpacks.com/?src=97&barid={FE191C58-E112-11E2-9C2E-[...]
Found : user_pref("browser.startup.homepage", "hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045[...]
Found : user_pref("keyword.URL", "hxxp://start.sweetpacks.com/?src=2&st=12&crg=3.5000006.10045&barid={FE191C[...]
Found : user_pref("sweetim.toolbar.RevertDialog.enable", "false");
Found : user_pref("sweetim.toolbar.SearchBoxLogo", "bing.png");
Found : user_pref("sweetim.toolbar.SearchBoxText", "Search with Bing");
Found : user_pref("sweetim.toolbar.UserSelectedSaveSettings", "true");
Found : user_pref("sweetim.toolbar.Visibility.VisibilityGuardLastUnHide", "0");
Found : user_pref("sweetim.toolbar.Visibility.enable", "true");
Found : user_pref("sweetim.toolbar.Visibility.intervaldays", "7");
Found : user_pref("sweetim.toolbar.cargo", "3.5000006.10045");
Found : user_pref("sweetim.toolbar.cda.DisableOveride.enable", "false");
Found : user_pref("sweetim.toolbar.cda.HideOveride.enable", "false");
Found : user_pref("sweetim.toolbar.cda.RemoveOveride.enable", "false");
Found : user_pref("sweetim.toolbar.defaultProvider", "bng");
Found : user_pref("sweetim.toolbar.dialogs.0.enable", "true");
Found : user_pref("sweetim.toolbar.dialogs.0.handler", "chrome://sim_toolbar_package/content/optionsdialog-h[...]
Found : user_pref("sweetim.toolbar.dialogs.0.height", "335");
Found : user_pref("sweetim.toolbar.dialogs.0.id", "id_options_dialog");
Found : user_pref("sweetim.toolbar.dialogs.0.title", "$string.config.label;");
Found : user_pref("sweetim.toolbar.dialogs.0.url", "hxxp://www.sweetim.com/simffbar/options_remote_ff.asp?la[...]
Found : user_pref("sweetim.toolbar.dialogs.0.width", "761");
Found : user_pref("sweetim.toolbar.dialogs.1.enable", "true");
Found : user_pref("sweetim.toolbar.dialogs.1.handler", "chrome://sim_toolbar_package/content/exampledialog-h[...]
Found : user_pref("sweetim.toolbar.dialogs.1.height", "300");
Found : user_pref("sweetim.toolbar.dialogs.1.id", "id_example_dialog");
Found : user_pref("sweetim.toolbar.dialogs.1.title", "Example (unit-test) dialog");
Found : user_pref("sweetim.toolbar.dialogs.1.url", "chrome://sim_toolbar_package/content/exampledialog.html"[...]
Found : user_pref("sweetim.toolbar.dialogs.1.width", "500");
Found : user_pref("sweetim.toolbar.dialogs.2.enable", "true");
Found : user_pref("sweetim.toolbar.dialogs.2.handler", "chrome://sim_toolbar_package/content/cdadialog-handl[...]
Found : user_pref("sweetim.toolbar.dialogs.2.height", "150");
Found : user_pref("sweetim.toolbar.dialogs.2.id", "id_dialog_hide_disable_remove");
Found : user_pref("sweetim.toolbar.dialogs.2.title", "Option Dialog");
Found : user_pref("sweetim.toolbar.dialogs.2.url", "hxxp://www.sweetim.com/simffbar/simcdadialog.asp");
Found : user_pref("sweetim.toolbar.dialogs.2.width", "530");
Found : user_pref("sweetim.toolbar.dnscatch.domain-blacklist", ".*.sweetim.com/.*|.*.facebook.com/.*|.*.goog[...]
Found : user_pref("sweetim.toolbar.highlight.colors", "#FFFF00,#00FFE4,#5AFF00,#0087FF,#FFCC00,#FF00F0");
Found : user_pref("sweetim.toolbar.keywordUrlGuard.enable", "false");
Found : user_pref("sweetim.toolbar.logger.ConsoleHandler.MinReportLevel", "7");
Found : user_pref("sweetim.toolbar.logger.FileHandler.FileName", "ff-toolbar.log");
Found : user_pref("sweetim.toolbar.logger.FileHandler.MaxFileSize", "200000");
Found : user_pref("sweetim.toolbar.logger.FileHandler.MinReportLevel", "7");
Found : user_pref("sweetim.toolbar.mode.debug", "false");
Found : user_pref("sweetim.toolbar.newtab.created", "true");
Found : user_pref("sweetim.toolbar.newtab.enable", "true");
Found : user_pref("sweetim.toolbar.newtab.url", "hxxp://start.sweetpacks.com/?src=97&barid=$toolbar_id;&crg=[...]
Found : user_pref("sweetim.toolbar.previous.browser.newtab.url", "about:newtab");
Found : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
Found : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
Found : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
Found : user_pref("sweetim.toolbar.previous.keyword.URL", "");
Found : user_pref("sweetim.toolbar.rc.url", "hxxp://www.sweetim.com/simffbar/rc.html?toolbar_version=$ITEM_V[...]
Found : user_pref("sweetim.toolbar.scripts.0.addcontextdiv", "true");
Found : user_pref("sweetim.toolbar.scripts.0.callback", "simVerification");
Found : user_pref("sweetim.toolbar.scripts.0.domain-blacklist", "");
Found : user_pref("sweetim.toolbar.scripts.0.domain-whitelist", "hxxp://(www.|apps.)?facebook\\.com.*");
Found : user_pref("sweetim.toolbar.scripts.0.elementid", "id_script_sim_fb");
Found : user_pref("sweetim.toolbar.scripts.0.enable", "false");
Found : user_pref("sweetim.toolbar.scripts.0.id", "id_script_fb");
Found : user_pref("sweetim.toolbar.scripts.0.url", "hxxp://sc.sweetim.com/apps/in/fb/infb.js");
Found : user_pref("sweetim.toolbar.scripts.1.addcontextdiv", "true");
Found : user_pref("sweetim.toolbar.scripts.1.callback", "simVerification");
Found : user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
Found : user_pref("sweetim.toolbar.scripts.1.domain-whitelist", "hxxps://(www.|apps.)?facebook\\.com.*");
Found : user_pref("sweetim.toolbar.scripts.1.elementid", "id_script_sim_fb");
Found : user_pref("sweetim.toolbar.scripts.1.enable", "false");
Found : user_pref("sweetim.toolbar.scripts.1.id", "id_script_fb_hxxpS");
Found : user_pref("sweetim.toolbar.scripts.1.url", "hxxps://sc.sweetim.com/apps/in/fb/infb.js");
Found : user_pref("sweetim.toolbar.scripts.2.addcontextdiv", "false");
Found : user_pref("sweetim.toolbar.scripts.2.callback", "");
Found : user_pref("sweetim.toolbar.scripts.2.domain-blacklist", ".*.google..*|.*.bing..*|.*.live..*|.*.msn..[...]
Found : user_pref("sweetim.toolbar.scripts.2.domain-whitelist", "");
Found : user_pref("sweetim.toolbar.scripts.2.elementid", "id_predict_include_script");
Found : user_pref("sweetim.toolbar.scripts.2.enable", "false");
Found : user_pref("sweetim.toolbar.scripts.2.id", "id_script_prad");
Found : user_pref("sweetim.toolbar.scripts.2.url", "hxxp://cdn1.certified-apps.com/scripts/shared/enable.js?[...]
Found : user_pref("sweetim.toolbar.search.external", "<?xml version=\"1.0\"?><TOOLBAR><EXTERNAL_SEARCH engin[...]
Found : user_pref("sweetim.toolbar.search.history.capacity", "10");
Found : user_pref("sweetim.toolbar.searchguard.enable", "false");
Found : user_pref("sweetim.toolbar.searchguard.initialized_by_rc", "true");
Found : user_pref("sweetim.toolbar.simapp_id", "{FE191C58-E112-11E2-9C2E-4C8093900217}");
Found : user_pref("sweetim.toolbar.urls.afteruninstall", "hxxp://toolbar.sweetpacks.com/uninstallbar.asp?bar[...]
Found : user_pref("sweetim.toolbar.urls.contactus", "hxxp://www.perion.com/contact-us");
Found : user_pref("sweetim.toolbar.urls.homepage", "hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.[...]
Found : user_pref("sweetim.toolbar.urls.privacy", "hxxp://www.perion.com/privacy-policy");
Found : user_pref("sweetim.toolbar.urls.searchpage", "hxxp://start.sweetpacks.com/?barid=$toolbar_id;");
Found : user_pref("sweetim.toolbar.urls.uninstall", "hxxp://toolbar.sweetpacks.com/uninstall");
Found : user_pref("sweetim.toolbar.version", "1.13.0.1");
Found : user_pref("{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}.ScriptData_WSG_blackList", "form=CONTLB|babsrc=too[...]
Found : user_pref("{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}.ScriptData_WSG_whiteList", "{\"search.babylon.com\[...]
Found : user_pref("{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}.ScriptData_product_name", "Updater By SweetPacks")[...]

-\\ Google Chrome v28.0.1500.72

File : C:\Users\aparna_dinesh\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [22809 octets] - [21/07/2013 16:36:02]

########## EOF - C:\AdwCleaner[R1].txt - [22870 octets] ##########

 

 

 



#3 rdinesh1984

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Posted 21 July 2013 - 03:42 PM

Here is the logfile from Farbar service scanner..

 

 

Farbar Service Scanner Version: 13-07-2013
Ran by aparna_dinesh (administrator) on 21-07-2013 at 16:41:22
Running from "C:\Users\aparna_dinesh\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1SJSRAQS"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.

Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of WinDefend. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of WinDefend. The value does not exist.
Unable to retrieve ServiceDll of WinDefend. The value does not exist.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****



#4 TB-Psychotic

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Posted 22 July 2013 - 12:33 AM

Hi there,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

 

 

 

 

Scan with DDS

Download DDS and save it to your desktop from here or here or
here.

Disable any script blocker, and then double click dds.scr to run the tool.

When done, DDS will open two (2) logs
DDS.txt
Attach.txt
Save both reports to your desktop.

 

 

 

Scan with Malwarebytes Anti-Rootkit

Please download Malwarebytes Anti-Rootkit from here Malwarebytes : Malwarebytes Anti-Rootkit and save it to your desktop.

Be sure to print out and follow the instructions provided on that same page.

Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.

  • Double click the mbar.zip file to open it, then 'Extract all files'.
  • Double click the mbar folder to open it, then double click mbar.exe to start the tool.

Check for Updates, then Scan your system for malware

If malware is found, do NOT press the Cleanup button yet. Click EXIT.

I'd like to see the log first so I can see what it sees. You'll find the log in that mbar folder as MBAR-log-[date and time]***.txt . Please attach that to your next reply.


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#5 TB-Psychotic

TB-Psychotic

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Posted 25 July 2013 - 03:13 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)




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