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Computer Donated, Had viruses, got rid of some, still more


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10 replies to this topic

#1 bawe

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Posted 20 July 2013 - 09:24 PM

Hey Guys, I had a computer donated to my office recently. I was told it was completely wiped before it was donated but it had some viruses when I turned it on. When I attempted to go to sites such as google it redirected to a virus page. I ran both malwarebytes and avira. It found some viruses and deleted them. Now instead of redirecting it just can't find certain sites. Further scans found nothing. Help would be greatly appreciated. Thanks in advance!

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#2 Broni

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Posted 20 July 2013 - 10:56 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 bawe

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Posted 22 July 2013 - 03:51 PM

Results of screen317's Security Check version 0.99.70  

Windows XP Service Pack 3 x86   


Internet Explorer 8  


``````````````Antivirus/Firewall Check:``````````````


Please wait while WMIC compiles updated MOF files.


WMI entry may not exist for antivirus; attempting automatic update.


Avira successfully updated!


`````````Anti-malware/Other Utilities Check:`````````


Malwarebytes Anti-Malware version 1.75.0.1300  


Java™ 6 Update 33  


Java version out of Date!


Adobe Flash Player 10 Flash Player out of Date!


Adobe Reader 9 Adobe Reader out of Date!


````````Process Check: objlist.exe by Laurent````````  


Avira Antivir avgnt.exe


Avira Antivir avguard.exe


McAfee Managed VirusScan Agent myAgtSvc.exe


Malwarebytes' Anti-Malware mbamscheduler.exe   


`````````````````System Health check`````````````````


Total Fragmentation on Drive C:: 8%


````````````````````End of Log``````````````````````


Farbar Service Scanner Version: 13-07-2013




Ran by johnson (administrator) on 21-07-2013 at 10:53:26




Running from "E:\"




Microsoft Windows XP Professional Service Pack 3 (X86)




Boot Mode: Normal




****************************************************************




Internet Services:




============




Connection Status:




==============




Localhost is accessible.




LAN connected.




Google IP is accessible.




Google.com is accessible.




Yahoo.com is accessible.




Windows Firewall:




=============




Firewall Disabled Policy:




==================




System Restore:




============




System Restore Disabled Policy:




========================




Security Center:




============




Windows Update:




============




wuauserv Service is not running. Checking service configuration:




The start type of wuauserv service is OK.




The ImagePath of wuauserv service is OK.




The ServiceDll of wuauserv: "C:\WINDOWS\system32\wuauserv.dll".




BITS Service is not running. Checking service configuration:




The start type of BITS service is set to Demand. The default start type is Auto.




The ImagePath of BITS service is OK.




The ServiceDll of BITS: "C:\WINDOWS\system32\qmgr.dll".




Windows Autoupdate Disabled Policy:




============================




File Check:




========




C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit




C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit




C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit




C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit




C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit




C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit




C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit




C:\WINDOWS\system32\netman.dll => MD5 is legit




C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit




C:\WINDOWS\system32\srsvc.dll => MD5 is legit




C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit




C:\WINDOWS\system32\wscsvc.dll => MD5 is legit




C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit




C:\WINDOWS\system32\wuauserv.dll => MD5 is legit




C:\WINDOWS\system32\qmgr.dll => MD5 is legit




C:\WINDOWS\system32\es.dll => MD5 is legit




C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit




C:\WINDOWS\system32\svchost.exe => MD5 is legit




C:\WINDOWS\system32\rpcss.dll => MD5 is legit




C:\WINDOWS\system32\services.exe => MD5 is legit




Extra List:




=======




Gpc(6) IPSec(4) mfetdi2k(8) mfetdik(8) NetBT(5) PSched(7) Tcpip(3)




0x0800000004000000010000000200000003000000080000000500000006000000070000




00




IpSec Tag value is correct.




**** End of log ****



#4 bawe

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Posted 22 July 2013 - 03:55 PM

MiniToolBox by Farbar  Version: 13-07-2013




Ran by johnson (administrator) on 21-07-2013 at 10:55:31




Running from "E:\"




Microsoft Windows XP Professional Service Pack 3 (X86)




Boot Mode: Normal




************************************************************************




***




========================= IE Proxy Settings:




==============================




Proxy is not enabled.




No Proxy Server is set.




========================= Hosts content:




=================================




93.113.196.118 www.google.com




93.113.196.119 www.bing.com




========================= IP Configuration:




================================




Broadcom NetXtreme 57xx Gigabit Controller = Local Area Connection (Connected)




# ----------------------------------




# Interface IP Configuration         




# ----------------------------------




pushd interface ip




# Interface IP Configuration for "Local Area Connection"




set address name="Local Area Connection" source=dhcp




set dns name="Local Area Connection" source=dhcp register=PRIMARY




set wins name="Local Area Connection" source=dhcp




popd




# End of interface IP configuration




Windows IP Configuration




       Host Name . . . . . . . . . . . . : OWHWS006




       Primary Dns Suffix  . . . . . . . :




       Node Type . . . . . . . . . . . . : Hybrid




       IP Routing Enabled. . . . . . . . : No




       WINS Proxy Enabled. . . . . . . . : No




       DNS Suffix Search List. . . . . . : ph.cox.net




Ethernet adapter Local Area Connection:




       Connection-specific DNS Suffix  . : ph.cox.net




       Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller




       Physical Address. . . . . . . . . : 00-1A-A0-5C-56-70




       Dhcp Enabled. . . . . . . . . . . : Yes




       Autoconfiguration Enabled . . . . : Yes




       IP Address. . . . . . . . . . . . : 10.0.1.20




       Subnet Mask . . . . . . . . . . . : 255.255.255.0




       Default Gateway . . . . . . . . . : 10.0.1.1




       DHCP Server . . . . . . . . . . . : 10.0.1.1




       DNS Servers . . . . . . . . . . . : 10.0.1.1




       Lease Obtained. . . . . . . . . . : Sunday, July 21, 2013 10:30:29 AM




       Lease Expires . . . . . . . . . . : Monday, July 22, 2013 10:30:29 AM




Server:  UnKnown




Address:  10.0.1.1




Name:    google.com




Addresses:  74.125.224.231, 74.125.224.232, 74.125.224.233, 74.125.224.238




 74.125.224.224, 74.125.224.225, 74.125.224.226, 74.125.224.227,




74.125.224.228




 74.125.224.229, 74.125.224.230




Pinging google.com [74.125.224.231] with 32 bytes of data:




Reply from 74.125.224.231: bytes=32 time=20ms TTL=56




Reply from 74.125.224.231: bytes=32 time=20ms TTL=56




Ping statistics for 74.125.224.231:




    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),




Approximate round trip times in milli-seconds:




    Minimum = 20ms, Maximum = 20ms, Average = 20ms




Server:  UnKnown




Address:  10.0.1.1




Name:    yahoo.com




Addresses:  98.139.183.24, 206.190.36.45, 98.138.253.109




Pinging yahoo.com [98.139.183.24] with 32 bytes of data:




Reply from 98.139.183.24: bytes=32 time=222ms TTL=53




Reply from 98.139.183.24: bytes=32 time=87ms TTL=53




Ping statistics for 98.139.183.24:




    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),




Approximate round trip times in milli-seconds:




    Minimum = 87ms, Maximum = 222ms, Average = 154ms




Pinging 127.0.0.1 with 32 bytes of data:




Reply from 127.0.0.1: bytes=32 time<1ms TTL=128




Reply from 127.0.0.1: bytes=32 time<1ms TTL=128




Ping statistics for 127.0.0.1:




    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),




Approximate round trip times in milli-seconds:




    Minimum = 0ms, Maximum = 0ms, Average = 0ms




===============================================================




============




Interface List




0x1 ........................... MS TCP Loopback interface




0x2 ...00 1a a0 5c 56 70 ...... Broadcom NetXtreme 57xx Gigabit Controller - Packet




Scheduler Miniport




===============================================================




============




===============================================================




============




Active Routes:




Network Destination        Netmask          Gateway       Interface  Metric




         0.0.0.0          0.0.0.0         10.0.1.1       10.0.1.20  10




        10.0.1.0    255.255.255.0        10.0.1.20       10.0.1.20  10




       10.0.1.20  255.255.255.255        127.0.0.1       127.0.0.1  10




  10.255.255.255  255.255.255.255        10.0.1.20       10.0.1.20  10




       127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1  1




       224.0.0.0        240.0.0.0        10.0.1.20       10.0.1.20  10




 255.255.255.255  255.255.255.255        10.0.1.20       10.0.1.20  1




Default Gateway:          10.0.1.1




===============================================================




============




Persistent Routes:




 None




========================= Winsock entries




=====================================




Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)




Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 01 C:\Program Files\Avira\AntiVir Desktop\avsda.dll [258104] (Avira




Operations GmbH & Co. KG)




Catalog9 02 C:\Program Files\Avira\AntiVir Desktop\avsda.dll [258104] (Avira




Operations GmbH & Co. KG)




Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 06 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)




Catalog9 07 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)




Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)




Catalog9 14 C:\Program Files\Avira\AntiVir Desktop\avsda.dll [258104] (Avira




Operations GmbH & Co. KG)




========================= Event log errors:




===============================




Application errors:




==================




Error: (07/21/2013 10:42:12 AM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




Error: (07/20/2013 09:14:56 AM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




Error: (07/20/2013 09:03:04 AM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




Error: (07/20/2013 03:14:55 AM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




Error: (07/20/2013 03:03:03 AM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




Error: (07/19/2013 09:15:10 PM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




Error: (07/19/2013 09:03:19 PM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




Error: (07/19/2013 04:41:33 PM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




Error: (07/19/2013 03:08:59 PM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




Error: (07/19/2013 02:56:48 PM) (Source: Avira Antivirus) (User: NT AUTHORITY)




Description: Unable to load file AVGDLL_Init(avgntflt).




Returned error code: 0xffffffff




System errors:




=============




Error: (07/21/2013 10:45:45 AM) (Source: DCOM) (User: OWHWS006)




Description: The application-specific permission settings do not grant Local Activation




permission for the COM Server application with CLSID




{0C0A3666-30C9-11D0-8F20-00805F2CD064}




to the user OWHWS006\McAfeeMVSUser SID (S-1-5-21-34372098-1081774992-




1491179152-1010).  This security permission can be modified using the Component




Services administrative tool.




Error: (07/21/2013 10:43:14 AM) (Source: Service Control Manager) (User: )




Description: The Avira Real-Time Protection service terminated with service-specific




error 307 (0x133).




Error: (07/21/2013 10:42:05 AM) (Source: Service Control Manager) (User: )




Description: The avipbb service failed to start due to the following error:




%%31




Error: (07/21/2013 10:42:05 AM) (Source: Service Control Manager) (User: )




Description: The following boot-start or system-start driver(s) failed to load:




avipbb




mfehidk




mfetdi2k




mfetdik




Error: (07/21/2013 10:42:05 AM) (Source: Service Control Manager) (User: )




Description: The Avira Web Protection service depends on the Avira Real-Time




Protection service which failed to start because of the following error:




%%1070




Error: (07/21/2013 10:42:05 AM) (Source: Service Control Manager) (User: )




Description: The Avira Real-Time Protection service hung on starting.




Error: (07/21/2013 10:30:44 AM) (Source: Service Control Manager) (User: )




Description: The McAfee McShield service depends on the McAfee Validation Trust




Protection Service service which failed to start because of the following error:




%%1068




Error: (07/21/2013 10:30:44 AM) (Source: Service Control Manager) (User: )




Description: The McAfee Validation Trust Protection Service service depends on the




McAfee Inc. mfehidk service which failed to start because of the following error:




%%31




Error: (07/21/2013 10:30:44 AM) (Source: Service Control Manager) (User: )




Description: The MBAMService service depends on the MBAMProtector service which




failed to start because of the following error:




%%31




Error: (07/21/2013 10:30:44 AM) (Source: Service Control Manager) (User: )




Description: The MBAMProtector service failed to start due to the following error:




%%31




Microsoft Office Sessions:




=========================




Error: (07/21/2013 10:42:12 AM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




Error: (07/20/2013 09:14:56 AM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




Error: (07/20/2013 09:03:04 AM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




Error: (07/20/2013 03:14:55 AM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




Error: (07/20/2013 03:03:03 AM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




Error: (07/19/2013 09:15:10 PM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




Error: (07/19/2013 09:03:19 PM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




Error: (07/19/2013 04:41:33 PM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




Error: (07/19/2013 03:08:59 PM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




Error: (07/19/2013 02:56:48 PM) (Source: Avira Antivirus)(User: NT AUTHORITY)




Description: AVGDLL_Init(avgntflt)0xffffffff




=========================== Installed Programs




============================




32 Bit HP CIO Components Installer (Version: 8.1.4)




ACCORD Products (Version: 7.04.30)




Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)




Adobe Reader 9.5.1 (Version: 9.5.1)




Avira Free Antivirus (Version: 13.0.0.3737)




Broadcom ASF Management Applications (Version: 8.18.14)




Broadcom Management Programs (Version: 9.03.02)




Cac7




CD Viewer Standard 7.04.30 (Version: 7.04.30)




Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)




Create-A-Check (Version: Update)




Critical Update for Windows Media Player 11 (KB959772)




Dell ETS Factory Installation (Version: 1.0.0)




High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)




Intel® Graphics Media Accelerator Driver




J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)




Java Auto Updater (Version: 2.0.7.1)




Java™ 6 Update 33 (Version: 6.0.330)




Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)




Microsoft .NET Framework 1.1 (Version: 1.1.4322)




Microsoft .NET Framework 1.1 Security Update (KB979906)




Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)




Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)




Microsoft .NET Framework 3.5 SP1




Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)




Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)




Microsoft .NET Framework 4 Extended (Version: 4.0.30319)




Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)




Microsoft Office 2003 Primary Interop Assemblies (Version: 11.0.6553.0)




Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)




Microsoft User-Mode Driver Framework Feature Pack 1.0




Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version:




9.0.30729.4148)




Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)




Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version:




9.0.30729.6161)




Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)




Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)




MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)




MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)




MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)




MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)




MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)




PowerDVD (Version: 7.0)




Sage Installation Manager CLIENT programs (Version: 2.0.0.0)




Update for Microsoft .NET Framework 3.0 (KB932394) (Version: 1)




Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)




Update for Windows Internet Explorer 8 (KB976662) (Version: 1)




Update for Windows XP (KB2345886) (Version: 1)




Update for Windows XP (KB2541763) (Version: 1)




Update for Windows XP (KB2607712) (Version: 1)




Update for Windows XP (KB2616676) (Version: 1)




Update for Windows XP (KB2641690) (Version: 1)




Update for Windows XP (KB951978) (Version: 1)




Update for Windows XP (KB955759) (Version: 1)




Update for Windows XP (KB955839) (Version: 1)




Update for Windows XP (KB967715) (Version: 1)




Update for Windows XP (KB968389) (Version: 1)




Update for Windows XP (KB971029) (Version: 1)




Update for Windows XP (KB971737) (Version: 1)




Update for Windows XP (KB973687) (Version: 1)




Update for Windows XP (KB973815) (Version: 1)




Update for Windows XP (KB976749) (Version: 1)




Update for Windows XP (KB978207) (Version: 1)




Update for Windows XP (KB980182) (Version: 1)




Visual C++ 8.0 x86 Runtime Setup Package (Version: 1.0.0.0)




Visual Studio 2005 Tools for Office Second Edition Runtime




WebFldrs XP (Version: 9.50.7523)




Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)




Windows Imaging Component (Version: 3.0.0.0)




Windows Installer 3.1 (KB893803)




Windows Internet Explorer 8 (Version: 20090308.140743)




Windows Media Format 11 runtime




Windows Presentation Foundation (Version: 3.0.6920.0)




Windows XP Service Pack 3 (Version: 20080414.031525)




XML Paper Specification Shared Components Pack 1.0




========================= Devices:



================================




========================= Memory info:




===================================




Percentage of memory in use: 23%




Total physical RAM: 2037.54 MB




Available physical RAM: 1558.93 MB




Total Pagefile: 3411.7 MB




Available Pagefile: 3117.9 MB




Total Virtual: 2047.88 MB




Available Virtual: 1976.3 MB




========================= Partitions:




=====================================




1 Drive c: () (Fixed) (Total:37.21 GB) (Free:20.96 GB) NTFS




3 Drive e: () (Removable) (Total:0.49 GB) (Free:0.44 GB) FAT




========================= Users:




========================================




User accounts for \\OWHWS006




Administrator            ASPNET                   Guest                    




HelpAssistant            johnson                  McAfeeMVSUser            




setup                    SUPPORT_388945a0         




**** End of log ****



Malwarebytes Anti-Malware (Trial) 1.75.0.1300




www.malwarebytes.org




Database version: v2013.07.21.06




Windows XP Service Pack 3 x86 NTFS




Internet Explorer 8.0.6001.18702




johnson :: OWHWS006 [administrator]




Protection: Disabled




7/21/2013 10:59:09 AM




mbam-log-2013-07-21 (10-59-09).txt




Scan type: Quick scan




Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra |




Heuristics/Shuriken | PUP | PUM




Scan options disabled: P2P




Objects scanned: 269847




Time elapsed: 4 minute(s), 58 second(s)




Memory Processes Detected: 0




(No malicious items detected)




Memory Modules Detected: 0




(No malicious items detected)




Registry Keys Detected: 0




(No malicious items detected)




Registry Values Detected: 0




(No malicious items detected)




Registry Data Items Detected: 0




(No malicious items detected)




Folders Detected: 0




(No malicious items detected)




Files Detected: 0




(No malicious items detected)




(end)






Malwarebytes Anti-Rootkit BETA 1.06.0.1004




© Malwarebytes Corporation 2011-2012




OS version: 5.1.2600 Windows XP Service Pack 3 x86




Account is Administrative




Internet Explorer version: 8.0.6001.18702




Java version: 1.6.0_33




File system is: FAT




Disk drives: C:\ DRIVE_FIXED




CPU speed: 1.860000 GHz




Memory total: 2136514560, free: 1744244736




---------------------------------------




Malwarebytes Anti-Rootkit BETA 1.06.0.1004




© Malwarebytes Corporation 2011-2012




OS version: 5.1.2600 Windows XP Service Pack 3 x86




Account is Administrative




Internet Explorer version: 8.0.6001.18702




Java version: 1.6.0_33




File system is: FAT




Disk drives: C:\ DRIVE_FIXED




CPU speed: 1.860000 GHz




Memory total: 2136514560, free: 1743257600




---------------------------------------




Malwarebytes Anti-Rootkit BETA 1.06.0.1004




© Malwarebytes Corporation 2011-2012




OS version: 5.1.2600 Windows XP Service Pack 3 x86




Account is Administrative




Internet Explorer version: 8.0.6001.18702




Java version: 1.6.0_33




File system is: FAT




Disk drives: C:\ DRIVE_FIXED




CPU speed: 1.860000 GHz




Memory total: 2136514560, free: 1741156352




---------------------------------------




Malwarebytes Anti-Rootkit BETA 1.06.0.1004




© Malwarebytes Corporation 2011-2012




OS version: 5.1.2600 Windows XP Service Pack 3 x86




Account is Administrative




Internet Explorer version: 8.0.6001.18702




Java version: 1.6.0_33




File system is: FAT




Disk drives: C:\ DRIVE_FIXED




CPU speed: 1.860000 GHz




Memory total: 2136514560, free: 1739067392




Could not load protection driver




Could not load protection driver




Could not load protection driver




Could not load protection driver




Initializing...




DDA Driver installation error.




Driver installed on boot. Reboot required.




System shutdown occurred




=======================================




=======================================




=======================================




---------------------------------------




Malwarebytes Anti-Rootkit BETA 1.06.0.1004




© Malwarebytes Corporation 2011-2012




OS version: 5.1.2600 Windows XP Service Pack 3 x86




Account is Administrative




Internet Explorer version: 8.0.6001.18702




Java version: 1.6.0_33




File system is: NTFS




Disk drives: C:\ DRIVE_FIXED




CPU speed: 1.860000 GHz




Memory total: 2136514560, free: 1834590208




=======================================




---------------------------------------




Malwarebytes Anti-Rootkit BETA 1.06.0.1004




© Malwarebytes Corporation 2011-2012




OS version: 5.1.2600 Windows XP Service Pack 3 x86




Account is Administrative




Internet Explorer version: 8.0.6001.18702




Java version: 1.6.0_33




File system is: FAT




Disk drives: C:\ DRIVE_FIXED




CPU speed: 1.860000 GHz




Memory total: 2136514560, free: 1731387392



Rkill 2.5.7 by Lawrence Abrams (Grinler)




http://www.bleepingcomputer.com/




Copyright 2008-2013 BleepingComputer.com




More Information about Rkill can be found at this link:




http://www.bleepingcomputer.com/forums/topic308364.html




Program started at: 07/21/2013 11:36:55 AM in x86 mode.




Windows Version: Microsoft Windows XP Service Pack 3




Checking for Windows services to stop:




* No malware services found to stop.




Checking for processes to terminate:




* No malware processes found to kill.




Checking Registry for malware related settings:




* No issues found in the Registry.




Resetting .EXE, .COM, & .BAT associations in the Windows Registry.




Performing miscellaneous checks:




* Reparse Point/Junctions Found (Most likely legitimate)!




*




C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.E




nterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a =>




C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_xww_29b51492 [Dir]




*




C:\WINDOWS\Microsoft.NET\assembly\GAC_MSIL\Micros




oft.Workflow.Compiler\v4.0_4.0.0.0__31bf3856ad364e35 =>




C:\WINDOWS\WinSxS\MSIL_Microsoft.Workflow.Compiler_31bf3856ad364e35_4.0.0




.0_x-ww_97359ba5 [Dir]




Checking Windows Service Integrity:




* No issues found.




Searching for Missing Digital Signatures:




* C:\WINDOWS\System32\drivers\mqac.sys : 91,776 : 06/22/2009 04:48 AM :




eee50bf24caeedb515a8f3b22756d3bb [NoSig]




+-> C:\WINDOWS\$hf_mig$\KB937894\SP2QFE\mqac.sys : 72,960 : 07/06/2007




02:52 AM : d92fce6729ee150a15a7cdbc433f390e [Pos Repl]




+-> C:\WINDOWS\$hf_mig$\KB971032\SP2QFE\mqac.sys : 91,776 : 06/22/2009




04:30 AM : 9229e191fe206628be17d1e67a5faed9 [Pos Repl]




+-> C:\WINDOWS\$NtUninstallKB937894$\mqac.sys : 72,960 : 08/04/2004 03:00




AM : db07b0088cdfd20c2a22e675120ede34 [Pos Repl]




+-> C:\WINDOWS\$NtUninstallKB971032$\mqac.sys : 72,960 : 07/06/2007 03:05




AM : 157a32ddc6a019a4e31b19d604d2f127 [Pos Repl]




+-> C:\WINDOWS\ServicePackFiles\i386\mqac.sys : 92,544 : 04/13/2008 11:39 AM :




70c14f5cca5cf73f8a645c73a01d8726 [Pos Repl]




+-> C:\WINDOWS\system32\dllcache\mqac.sys : 91,776 : 06/22/2009 04:48 AM :




eee50bf24caeedb515a8f3b22756d3bb [Pos Repl]




Checking HOSTS File:




* Cannot edit the HOSTS file.




* Permissions Fixed. Administrators can now edit the HOSTS file.




* HOSTS file entries found:




 93.113.196.118 www.google.com




 93.113.196.119 www.bing.com




Program finished at: 07/21/2013 11:38:15 AM




Execution time: 0 hours(s), 1 minute(s), and 20 seconds(s)



#5 Broni

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Posted 22 July 2013 - 06:50 PM

Your "hosts" file has been hijacked.

 

Restart computer in Safe Mode.
Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders, UN-check Hide protected operating system files.
NOTE. Make sure to reverse the above changes, when done with this step.
Navigate to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder.
Delete hosts file.

Restart in normal mode.
Please, go here: http://support.microsoft.com/kb/972034#FixItForMeAlways and click on "Fix it" button to reset your "hosts" file.
Follow all prompts.

Re-run MiniToolBox.

Checkmark following boxes:

  • List content of Hosts

Click Go and post the result.

 

Check for redirections.
 


My Website

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#6 bawe

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Posted 23 July 2013 - 05:40 PM

MiniToolBox by Farbar Version: 13-07-2013 Ran by johnson (administrator) on 23-07-2013 at 15:40:04 Running from "E:\" Microsoft Windows XP Professional Service Pack 3 (X86) Boot Mode: Normal *************************************************************************** Hosts file not detected in the default directory **** End of log ****

redirects have stopped.

#7 Broni

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Posted 23 July 2013 - 07:56 PM

Good news :)

 

We still need to recreate "hosts" file though....

 

Download following "hosts"(zipped) file: http://www.bleepstatic.com/fhost/uploads/0/hosts_xp.zip
Unzip it.
Copy hosts file found inside.
Open Windows Explorer and paste hosts file to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder.
 

Restart computer.

 

Re-run MiniToolBox.

Checkmark following boxes:

  • List content of Hosts

Click Go and post the result.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 bawe

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Posted 23 July 2013 - 09:01 PM

MiniToolBox by Farbar  Version: 13-07-2013



Ran by johnson (administrator) on 23-07-2013 at 18:57:51



Running from "E:\"



Microsoft Windows XP Professional Service Pack 3 (X86)



Boot Mode: Normal



************************************************************************



***



========================= Hosts content:



=================================



127.0.0.1    localhost



127.0.0.1    localhost



**** End of log ****

 

 

After I copied the host it can no longer find any website.



#9 Broni

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Posted 23 July 2013 - 09:07 PM

Something went wrong.

Delete that "hosts" file, download new one from here: http://www.sendspace.com/file/ppmps0

Paste downloaded file into file to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder.

 

Post new MiniToolbox log.


My Website

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#10 bawe

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Posted 24 July 2013 - 05:50 PM

MiniToolBox by Farbar Version: 13-07-2013 Ran by johnson (administrator) on 24-07-2013 at 15:49:48 Running from "E:\" Microsoft Windows XP Professional Service Pack 3 (X86) Boot Mode: Normal *************************************************************************** ========================= Hosts content: ================================= 127.0.0.1 localhost 127.0.0.1 localhost **** End of log **** Seems to be working now.

#11 Broni

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Posted 24 July 2013 - 06:15 PM

Very good :)

 

Couple more scans...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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