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Help Solve BSOD


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9 replies to this topic

#1 DrOak

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Posted 20 July 2013 - 03:15 PM

==================================================
Dump File         : 072013-196264-01.dmp
Crash Time        : 20/07/2013 3:58:27 PM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : 00000000`00000077
Parameter 3       : fffff880`03562928
Parameter 4       : fffff880`03562180
Caused By Driver  : SaiK1708.sys
Caused By Address : SaiK1708.sys+186a3
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     :
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072013-196264-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,680
==================================================

minidump file attached. Attached File  072013-196264-01.zip   24.1KB   3 downloads


Edited by DrOak, 20 July 2013 - 03:16 PM.


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#2 Broni

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Posted 20 July 2013 - 03:50 PM

Welcome aboard p22002758.gif

 

Do you use Saitek Cyborg Keyboard?

 

Download BlueScreenView
Unzip downloaded file.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.


Edited by Broni, 20 July 2013 - 03:50 PM.

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#3 DrOak

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Posted 20 July 2013 - 05:33 PM

Welcome aboard p22002758.gif

 

Do you use Saitek Cyborg Keyboard?

 

Download BlueScreenView
Unzip downloaded file.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

 

Thank you! Love these forums!

 

Anywho, the bit I posted in my 1st post was from Blue Screen View. but only the most recent, i'll paste the select all version below.

 

I have a R.A.T. 7 Mouse who uses Saitek/manufacture type drivers im sure.

==================================================
Dump File         : 072013-196264-01.dmp
Crash Time        : 20/07/2013 3:58:27 PM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : 00000000`00000077
Parameter 3       : fffff880`03562928
Parameter 4       : fffff880`03562180
Caused By Driver  : SaiK1708.sys
Caused By Address : SaiK1708.sys+186a3
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : 
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\072013-196264-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,680
==================================================

==================================================
Dump File         : 052813-130307-01.dmp
Crash Time        : 28/05/2013 6:52:37 PM
Bug Check String  : SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
Bug Check Code    : 0x000000c1
Parameter 1       : fffff980`5edd2ff0
Parameter 2       : fffff980`5edd2ff4
Parameter 3       : 00000000`00c50004
Parameter 4       : 00000000`00000024
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\052813-130307-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,680
==================================================




#4 Broni

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Posted 20 July 2013 - 10:45 PM

I can only see two BSOD reports.

 

Did it happen more than twice?


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#5 DrOak

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Posted 20 July 2013 - 11:53 PM

it did but i only recently was able to generate dump files.



#6 Broni

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Posted 21 July 2013 - 10:19 AM

Do you have another mouse to use for a while to see if it'll stop BSODs?


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#7 DrOak

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Posted 22 July 2013 - 12:10 AM

No i don't I just bought this mouse a few months back, and I just received another BSOD, Exact same error as the one listed above.

 

Is there anything I can do to rectify this?



#8 Anshad Edavana

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Posted 22 July 2013 - 07:42 AM

Hi DrOak

 

Please try updating the keyboard drivers first. 

 

http://www.saitek.com/uk/down/drivers.php

 

Uninstall the old driver first before updating.



#9 DrOak

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Posted 22 July 2013 - 04:52 PM

Its a mouse that installed the driver, and on that page the mouse is not listed. I also have the current driver from the madcatz website. Odd. I have no idea. I will keep researching.



#10 Broni

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Posted 22 July 2013 - 06:18 PM

Instead of scratching your head buy 5 bucks mouse use it for couple of days and see what happens.


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