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Startup Repair Failed: "A patch is preventing the system from starting"


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#1 ajdude08

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Posted 20 July 2013 - 11:47 AM

I have a Dell Inspiron running both Windows 7 and Ubuntu. Linux boots up fine, but I can't get Windows to boot to the log in screen. I tried startup repair, but it failed to fix the issue. It said that the root cause found was

 

"A patch is preventing the system from starting"

 

I can't do a system restore (no points), or a system image recovery, so is my only option a Dell Factory Image Restore? Note that I do have access to all my windows files via ubuntu.

 

 



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#2 GodfatherKing

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Posted 21 July 2013 - 06:18 AM

When you do a "Factory image restore" the partitions of Ubuntu will also be deleted and put back to the default state when the computer was first bought. 

 

 

1. Backup all important files.

 

2. Try Macrium Reflect free or another program to backup your Ubuntu partitions. 

 

3. If you're sure you have backuped your personal files and have a backup from the partitions. Then you may proceed to do a Factory Image Restore. 


Edited by GodfatherKing, 21 July 2013 - 06:18 AM.

If you have received help from me and I don't have respond to you for almost >= 3 days, send me a Private Message.  :hello:


#3 sikntired

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Posted 21 July 2013 - 09:24 AM

I suggest running Command Prompt from the repair menu and then Check Disk:

 

1. Insert the Windows 7 Disc and boot from it.

2. In the recovery menu, choose Command Prompt .

3. Type the following command and press Enter:

 

Chkdsk /r /f

 

Hope this helps

 

Regards................






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