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Strange browser issues. Firefox crashes immediately upon launch after new instal


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2 replies to this topic

#1 mj800

mj800

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  • Local time:11:00 AM

Posted 19 July 2013 - 07:00 PM

Hey guys. I'm trying to understand what's going on with this system.

 

Firefox crashes immediately upon launch with a fresh install after removing from Add/Remove programs. The user says Internet Explorer starts by itself sometimes and reports general strangeness with the system.

 

Its running Bitdefender and Malwarebytes and neither shows infections.

 

I have run DDS on the system via teamviewer and was wondering where to go from here. 

 

Attached is attach.txt and here is the content of dds.txt. Any help would be very appreciated.

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16635  BrowserJavaVersion: 10.25.2
Run by valter at 1:49:24 on 2013-07-20
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.39.1040.18.3959.1872 [GMT 2:00]
.
AV: Bitdefender Antivirus Free Edition *Enabled/Updated* {9B5F5313-CAF9-DD97-C460-E778420237B4}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Bitdefender Antivirus Free Edition *Enabled/Updated* {203EB2F7-ECC3-D219-FED0-DC0A39857D09}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Bitdefender\Antivirus Free Edition\gzserv.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\ArubaKey\AKSwitcher\ak910switchservice.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Nitro\Reader\3.0\NitroPDFReaderDriverService3x64.exe
C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\OEM\USBDECTION\USBS3S4Detection.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Desktop.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Bitdefender\Antivirus Free Edition\gziface.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Windows\vsnp2std.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\FreeSoft\Uranium\Uranium.exe
C:\Program Files (x86)\Samsung\Kies\Kies.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files (x86)\Nokia\Nokia Suite\NokiaSuite.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\SweetIM\Messenger\SweetIM.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files (x86)\NETGEAR\Stora Desktop Applications\HipServAgent\HipServAgent.exe
C:\Program Files (x86)\Garzanti Linguistica\Hazon Clic\Hazon.exe
C:\Windows\SysWOW64\SISCMon.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hard Disk Sentinel\HDSentinel.exe
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings64.exe
c:\program files (x86)\teamviewer\version8\TeamViewer.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files (x86)\PC Connectivity Solution\Transports\NclUSBSrv64.exe
C:\Program Files (x86)\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files (x86)\TeamViewer\Version8\tv_w32.exe
C:\Program Files (x86)\TeamViewer\Version8\tv_x64.exe
C:\Program Files (x86)\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\PC Connectivity Solution\Transports\NclMSBTSrvEx.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\iron\IronPortable\IronPortable\Iron\Iron.exe
C:\iron\IronPortable\IronPortable\Iron\Iron.exe
C:\iron\IronPortable\IronPortable\Iron\Iron.exe
C:\iron\IronPortable\IronPortable\Iron\Iron.exe
C:\iron\IronPortable\IronPortable\Iron\Iron.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.it/
uSearch Bar = Preserve
mStart Page = about:blank
uURLSearchHooks: pdfforge Toolbar: {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files (x86)\pdfforge Toolbar\IE\7.2\pdfforgeToolbarIE.dll
mWinlogon: Userinit = userinit.exe,
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Guida per l'accesso a Windows Live ID: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: pdfforge Toolbar: {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files (x86)\pdfforge Toolbar\IE\7.2\pdfforgeToolbarIE.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SweetIM Toolbar Helper: {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
TB: SweetIM Toolbar for Internet Explorer: {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
TB: pdfforge Toolbar: {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files (x86)\pdfforge Toolbar\IE\7.2\pdfforgeToolbarIE.dll
uRun: [PoService] <no file>
mRun: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
mRun: [SweetIM] C:\Program Files (x86)\SweetIM\Messenger\SweetIM.exe
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6"
mRun: [ISUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
mRun: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
mRun: [HipServ Agent] C:\Program Files (x86)\NETGEAR\Stora Desktop Applications\HipServAgent\HipServAgent.exe
mRun: [HAZON CLIC] C:\Program Files (x86)\Garzanti Linguistica\Hazon Clic\Hazon.exe -I
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [NokiaMusic FastStart] "C:\Program Files (x86)\Nokia\Nokia Music Player\NokiaMusicPlayer.exe" /command:faststart
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SearchSettings] "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SCMon.lnk - C:\Windows\System32\SISCMon.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{0050B548-63D8-4728-A5C1-B7FFC91EFAB9} : NameServer = 85.37.17.16,85.38.28.68
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-mStart Page = about:blank
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
x64-Run: [snp2std] C:\Windows\vsnp2std.exe
x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\valter\AppData\Roaming\Mozilla\Firefox\Profiles\jsv9wuvg.default\
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Nitro\Reader 3\npdf.dll
FF - plugin: C:\Program Files (x86)\Nitro\Reader 3\npnitroie.dll
FF - plugin: C:\Program Files (x86)\Nitro\Reader 3\npnitromozilla.dll
FF - plugin: C:\Program Files (x86)\Nokia\Nokia Suite\npNokiaSuiteEnabler.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\valter\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 avc3;avc3;C:\Windows\System32\drivers\avc3.sys [2013-5-30 718840]
R1 bdfwfpf;bdfwfpf;C:\Program Files\Bitdefender\Antivirus Free Edition\bdfwfpf.sys [2013-5-30 121928]
R1 gzflt;gzflt;C:\Windows\System32\drivers\gzflt.sys [2013-5-30 148696]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-3 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-3 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-3 60464]
R2 AK910SwitchService;AK910SwitchService;C:\Program Files (x86)\ArubaKey\AKSwitcher\ak910switchservice.exe [2009-7-9 81920]
R2 Application Updater;Application Updater;C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe [2013-6-7 806776]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
R2 gzserv;Bitdefender Antivirus Free Edition;C:\Program Files\Bitdefender\Antivirus Free Edition\gzserv.exe [2013-7-10 64224]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-5-30 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-5-30 701512]
R2 NitroReaderDriverReadSpool3;NitroPDFReaderDriverCreatorReadSpool3;C:\Program Files\Common Files\Nitro\Reader\3.0\NitroPDFReaderDriverService3x64.exe [2013-3-26 230416]
R2 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-5-29 3574624]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-8-31 243232]
R2 USBS3S4Detection;USBS3S4Detection;C:\OEM\USBDECTION\USBS3S4Detection.exe [2009-12-14 76320]
R3 avckf;avckf;C:\Windows\System32\drivers\avckf.sys [2013-5-30 593144]
R3 IntcDAud;Audio schermo Intel®;C:\Windows\System32\drivers\IntcDAud.sys [2010-8-31 244736]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-5-30 25928]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-8-31 346144]
R3 S3XXx64;SCR3xx USB SmartCardReader64;C:\Windows\System32\drivers\S3XXx64.sys [2011-9-7 70016]
R3 SbieDrv;SbieDrv;C:\Program Files\Sandboxie\SbieDrv.sys [2012-12-16 202632]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 LiveUpSC;LiveUpSC;C:\Users\valter\AppData\Local\SoftwareUpdater\SoftwareUpdService.exe [2013-3-13 161280]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
S2 SsupdService;Ssupd Service;C:\Users\valter\AppData\Local\ssupd\ssupd.exe [2013-3-13 156160]
S3 FsUsbExDisk;FsUsbExDisk;C:\Windows\SysWOW64\FsUsbExDisk.Sys [2013-4-28 37344]
S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-5-27 305520]
S3 nmwcdnsucx64;Nokia USB Flashing Generic;C:\Windows\System32\drivers\nmwcdnsucx64.sys [2013-1-23 12800]
S3 nmwcdnsux64;Nokia USB Flashing Phone Parent;C:\Windows\System32\drivers\nmwcdnsux64.sys [2013-1-23 171008]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2013-6-2 169288]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\System32\drivers\ssadmdfl.sys [2013-6-2 21320]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\System32\drivers\ssadmdm.sys [2013-6-2 188232]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);C:\Windows\System32\drivers\ssadserd.sys [2013-6-2 158024]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-24 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]
S3 WatAdminSvc;Servizio Windows Activation Technologies;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-19 1255736]
.
=============== Created Last 30 ================
.
2013-07-19 23:16:01 -------- d-----w- C:\Program Files (x86)\Mozilla Maintenance Service
2013-07-19 23:16:00 263576 ----a-w- C:\Program Files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-07-19 17:39:04 -------- d-----w- C:\Users\valter\AppData\Local\{8DDFE34A-155D-4B4D-B459-B69488CDA12A}
2013-07-19 05:38:52 -------- d-----w- C:\Users\valter\AppData\Local\{D75898CF-C486-4CCE-90E3-EEBD30900B00}
2013-07-18 17:38:27 -------- d-----w- C:\Users\valter\AppData\Local\{4DEDA775-D18E-457F-A2B5-9EA874361DC2}
2013-07-18 05:38:15 -------- d-----w- C:\Users\valter\AppData\Local\{0EEB476C-FD91-4B80-BB38-343B3E35EC2C}
2013-07-17 06:06:40 -------- d-----w- C:\Users\valter\AppData\Local\{C15D441A-0B15-40F1-A48B-E3C15D9A211F}
2013-07-16 06:16:21 -------- d-----w- C:\Users\valter\AppData\Local\{75B6A247-CD67-4332-AD34-BC45D59C2DB8}
2013-07-15 18:00:47 -------- d-----w- C:\Users\valter\AppData\Local\{E4F6EB95-CFEA-48E3-BC0C-EE8A5B48232F}
2013-07-15 06:00:22 -------- d-----w- C:\Users\valter\AppData\Local\{F9EDA7A7-D20A-466F-96BD-C9A35197B08A}
2013-07-13 13:39:58 -------- d-----w- C:\Users\valter\AppData\Local\{FA434BFB-680E-410A-872E-6274A9039EE5}
2013-07-12 17:36:29 -------- d-----w- C:\Users\valter\AppData\Roaming\Garmin
2013-07-12 17:36:29 -------- d-----w- C:\Program Files (x86)\Garmin
2013-07-12 05:48:34 -------- d-----w- C:\Users\valter\AppData\Local\{5078ED22-FEEA-4485-862B-25DA4E8A953D}
2013-07-11 07:58:38 -------- d-----w- C:\Users\valter\AppData\Local\{35543121-7C72-46A6-A815-5EE14B6A61DC}
2013-07-10 19:58:13 -------- d-----w- C:\Users\valter\AppData\Local\{E8454AF0-7E20-45BD-B361-EEE4205F1617}
2013-07-10 07:58:01 -------- d-----w- C:\Users\valter\AppData\Local\{CC19E76C-82A2-49CA-AFB0-357D8DDAD3F6}
2013-07-10 06:14:11 571904 ----a-w- C:\Program Files\Windows Defender\MpClient.dll
2013-07-10 06:14:11 54784 ----a-w- C:\Program Files (x86)\Windows Defender\MpOAV.dll
2013-07-10 06:14:11 392704 ----a-w- C:\Program Files (x86)\Windows Defender\MpClient.dll
2013-07-10 06:14:11 314880 ----a-w- C:\Program Files\Windows Defender\MpCommu.dll
2013-07-10 06:14:11 1011712 ----a-w- C:\Program Files\Windows Defender\MpSvc.dll
2013-07-10 06:14:10 9216 ----a-w- C:\Program Files (x86)\Windows Defender\MpAsDesc.dll
2013-07-10 06:14:10 4608 ----a-w- C:\Program Files (x86)\Windows Defender\MsMpLics.dll
2013-07-10 06:14:09 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-07-10 06:14:08 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2013-07-10 06:14:07 1887744 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-10 06:14:07 1620480 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-10 06:14:01 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-07-10 06:13:57 1732608 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL
2013-07-10 06:13:57 1393152 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll
2013-07-10 06:13:57 1367040 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-10 06:13:56 1402880 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll
2013-07-10 06:13:55 936448 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll
2013-07-10 06:13:42 1643520 ----a-w- C:\Windows\System32\DWrite.dll
2013-07-10 06:13:42 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll
2013-07-09 19:57:36 -------- d-----w- C:\Users\valter\AppData\Local\{00D2334B-A8E1-4C96-B4AD-CD290F9C6AB2}
2013-07-09 06:38:56 -------- d-----w- C:\Users\valter\AppData\Local\{7A3AC998-B2CB-4C23-8A7F-C634385D71E8}
2013-07-08 18:19:21 -------- d-----w- C:\Users\valter\AppData\Local\{8DDD59EB-FEE3-4024-A7FD-CB8788900EE6}
2013-07-08 06:18:55 -------- d-----w- C:\Users\valter\AppData\Local\{BB0378F7-6D9E-4C7C-AA0D-DAC151730B01}
2013-07-07 15:59:05 -------- d-----w- C:\Users\valter\AppData\Local\{7802F4F1-E7B5-4227-BC96-9EB75DC9412E}
2013-07-06 07:59:03 -------- d-----w- C:\Users\valter\AppData\Local\{850AE261-02E6-49EA-9FF6-44A517316792}
2013-07-05 18:12:05 -------- d-----w- C:\Users\valter\AppData\Local\{D244A3DA-A2F0-4E74-B9AD-7F455C2E5A49}
2013-07-05 06:11:53 -------- d-----w- C:\Users\valter\AppData\Local\{BB210C2B-BC90-4DC8-9DC6-2FA9F97D28D3}
2013-07-04 06:11:35 -------- d-----w- C:\Users\valter\AppData\Local\{C57C2649-DB92-415D-904D-5693E746F0B4}
2013-07-03 18:11:10 -------- d-----w- C:\Users\valter\AppData\Local\{F3F9A29D-E1BE-4F03-A472-B7DC2DF50DB4}
2013-07-03 06:10:58 -------- d-----w- C:\Users\valter\AppData\Local\{C05218FA-AF3F-42DC-B711-78C99C588EB4}
2013-07-02 18:10:34 -------- d-----w- C:\Users\valter\AppData\Local\{81AD2B52-C4E5-4AFA-8BC9-DB7F6E0A67B5}
2013-07-02 06:10:22 -------- d-----w- C:\Users\valter\AppData\Local\{BA5F5659-910D-40F6-AC3D-82C5D93AE724}
2013-07-01 06:16:15 -------- d-----w- C:\Users\valter\AppData\Local\{3523C004-A9CA-48DE-A1A2-2EC196968813}
2013-06-29 12:04:02 -------- d-----w- C:\Users\valter\AppData\Local\{DA29941A-C20F-49A1-A54B-2E7FA846716C}
2013-06-28 20:00:16 -------- d-----w- C:\Users\valter\AppData\Local\{C596224D-EB89-4349-A194-EA5E74258139}
2013-06-28 06:13:12 -------- d-----w- C:\Users\valter\AppData\Local\{C7E91163-C1CC-4FBB-B090-0B1CF2842E21}
2013-06-27 18:03:47 -------- d-----w- C:\Users\valter\AppData\Local\{2A2D9DDC-701B-45CE-ADCF-906E6C3FE0A9}
2013-06-27 05:59:59 -------- d-----w- C:\Users\valter\AppData\Local\{A8ED2026-C433-47BE-AAD7-19AFF08AAA37}
2013-06-26 15:56:02 -------- d-----w- C:\Program Files\iPod
2013-06-26 15:56:01 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-06-26 15:56:01 -------- d-----w- C:\Program Files\iTunes
2013-06-26 15:56:01 -------- d-----w- C:\Program Files (x86)\iTunes
2013-06-26 06:04:39 -------- d-----w- C:\Users\valter\AppData\Local\{0FA55EE9-DDCF-4BB5-8A49-86AB23A23F5C}
2013-06-25 17:54:46 -------- d-----w- C:\Users\valter\AppData\Local\{D5CCC3BC-0AB0-46C0-A959-1D4D5AC1085D}
2013-06-25 05:54:34 -------- d-----w- C:\Users\valter\AppData\Local\{6EEAD25B-7E92-4FA8-BE6B-048273D327D2}
2013-06-24 05:35:40 -------- d-----w- C:\Users\valter\AppData\Local\{23925B5D-5B26-4CE9-9CE0-7F958BE652F4}
2013-06-23 15:14:17 -------- d-----w- C:\Users\valter\AppData\Local\{37936DBD-AC35-4891-B0AE-21E803BF6F77}
2013-06-21 17:47:56 382536 ----a-w- C:\Windows\System32\drivers\trufos.sys
2013-06-21 07:28:26 -------- d-----w- C:\Users\valter\AppData\Local\{893CEAD2-F7D3-46DC-88AA-70E0CFECB2B3}
2013-06-20 07:08:23 -------- d-----w- C:\Users\valter\AppData\Local\{7BA8C9F0-D9B4-4A54-96E1-5012C47E9B28}
.
==================== Find3M  ====================
.
2013-07-19 07:01:04 2516 --sha-w- C:\Windows\SysWow64\KGyGaAvL.sys
2013-07-18 13:22:21 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-18 13:22:21 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-12 19:48:23 867240 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
2013-06-12 19:48:17 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-06-12 19:47:57 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-06-11 23:42:58 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-06-11 23:42:58 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-06-11 23:25:13 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-06-11 23:25:13 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-06-11 22:51:45 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-06-11 22:50:58 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-07 03:22:18 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-06-07 02:37:52 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-05-29 22:37:34 165184 ----a-w- C:\ProgramData\1369866364.bdinstall.bin
2013-05-29 22:35:13 261056 ----a-w- C:\Windows\System32\drivers\avchv.sys
2013-05-13 05:51:01 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-05-13 05:51:00 1464320 ----a-w- C:\Windows\System32\crypt32.dll
2013-05-13 05:51:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-05-13 05:50:40 52224 ----a-w- C:\Windows\System32\certenc.dll
2013-05-13 04:45:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-05-13 04:45:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-05-13 04:45:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-05-13 03:43:55 1192448 ----a-w- C:\Windows\System32\certutil.exe
2013-05-13 03:08:10 903168 ----a-w- C:\Windows\SysWow64\certutil.exe
2013-05-13 03:08:06 43008 ----a-w- C:\Windows\SysWow64\certenc.dll
2013-05-10 05:49:27 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-05-10 03:20:54 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-05-08 06:39:01 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-05-02 15:29:56 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-05-01 01:59:12 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2013-05-01 01:59:12 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2013-04-26 05:51:36 751104 ----a-w- C:\Windows\System32\win32spl.dll
2013-04-26 04:55:21 492544 ----a-w- C:\Windows\SysWow64\win32spl.dll
2013-04-25 23:30:32 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-04-22 11:21:00 148696 ----a-w- C:\Windows\System32\drivers\gzflt.sys
.
============= FINISH:  1:49:40,90 ===============
 

 

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,746 posts
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  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:11:00 AM

Posted 21 July 2013 - 10:20 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,746 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:11:00 AM

Posted 27 July 2013 - 08:37 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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