Friday, July 19, 2013
Toshiba Satellite A665-SP6004M
Windows 7 / Windows 8
The computer crashed with a blue screen. After the crash the OS prompted the option to repair the HDD since it could not be booted. Half way done the repair it gets an error and restarts. After that, the HDD was unmounted and tried to recover the information with a HDD enclosure by using another computer. The HDD was too damaged to be read by windows so “HDD regenerator” was used instead. But it happen the same but this time it crashed at 2% of the recovery. The HDD was lost and no software could recover the information.
A new HDD was bought, Seagate 320 GB. It was mounted in the damaged computer tried to load it with Win8 install DVD. The HDD was recognized and so far seemed good. The computer boots the DVD and while starting the installation assistant it crashes again. Turned off-on and tried again, this time to found that in the boot menu there seem to be 4 partitions made in the new HDD. Since the DVD could not be booted this time, the HDD was mounted in another computer. In the second computer the HDD was booted with win8 and installed successfully. But while doing the installation the HDD had 6 partitions (assuming the HDD was “new”, if not it could be from old owner). The problem was that the HDD had only 300 GB able to use with 20 GB missing. This memory could not be found. After finishing with the installation the HDD was mounted in the damaged computer but it just simply won’t boot. When opening the boot menu, there are now 13 HDD partitions recognized.
To discard this information the HDD was mounted in an enclosure. Using disk manager the HDD has only 2 partitions (System reserved and main). The HDD is working so far but 20 GB lost and 13 ghost partitions make it doubtful.
Running out of ideas on what could be wrong with the laptop, it seems that it is the bios and if so ¿How could it be repaired if you cannot boot anything?
¿If it is not the bios what could it be?
¿The new HDD is damaged?
Any ideas or help is welcome.
Thank you in advance,