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Computer hangs badly


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#1 ctsllc

ctsllc

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Posted 19 July 2013 - 09:46 AM

My computer started hanging badly - the hard drive stay active but I lose mouse and keyboard. I have uninstalled ie10, i am running win7 home premium. Not sure if this system is infected. any help would be greatly appreciated.

 

 

 

 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/7/2011 11:56:31 AM
System Uptime: 7/19/2013 10:05:24 AM (0 hours ago)
.
Motherboard: PEGATRON CORPORATION |  | 2AC2
Processor: Intel® Core™ i3-2120 CPU @ 3.30GHz | CPU 1 | 3300/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 920 GiB total, 732.289 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 1.435 GiB free.
E: is CDROM (UDF)
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is FIXED (FAT32) - 931 GiB total, 725.65 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP259: 7/15/2013 6:52:27 AM - Windows Update
RP260: 7/15/2013 7:24:04 AM - Configured Microsoft Office Home and Business 2010
RP261: 7/18/2013 8:17:17 AM - Windows Update
.
==== Installed Programs ======================
.
802.11n Wireless LAN Card
ABBYY FineReader for ScanSnap ™ 4.1
Adlsoft Uncompressor
Adobe Acrobat  9 Standard - English, Français, Deutsch
Adobe Acrobat 9.5.5 - CPSID_83708
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe SVG Viewer 3.0
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AuthenTec TrueAPI
Bentley CulvertMaster 03.03.00.04
Bentley FlowMaster V8i (SELECTseries 1) 08.11.01.03
Bentley PondPack V8i 08.11.01.51
Bentley StormCAD V8i (SELECTseries 1) 08.11.00.44
Bonjour
CardMinder
CardMinder V4.1
Corpscon 6.0.1
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Designjet Software & Driver Installation Wizard
DWG TrueView 2012
DWG TrueView 2013
ESET Online Scanner v3
Google Earth
Google Update Helper
GoToMeeting 5.1.0.880
Hewlett-Packard ACLM.NET v1.1.1.0
HP Auto
HP Client Services
HP Customer Experience Enhancements
HP LinkUp
HP MovieStore
HP Odometer
HP Product Detection
HP Setup
HP Setup Manager
HP SimplePass PE 2011
HP Support Information
HP Update
HP Vision Hardware Diagnostics
iCloud
Intel® Control Center
Intel® Identity Protection Technology 1.1.2.0
Intel® Management Engine Components
Intel® Processor Graphics
IsoBuster 2.8.5
iTunes
Java 7 Update 25
Java Auto Updater
Java™ 6 Update 29 (64-bit)
Java™ 6 Update 37
Junk Mail filter update
LabelPrint
Leica Geosystems CLM Activation Wizard 1.1
Media Player Codec Pack 4.2.5
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Mathematics
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access database engine 2007 (English)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
Nuance PDF Create! 5
OmniDrive USB V3.21
PandoraRecovery (Remove Only)
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
Power2Go
QuickBooks
QuickBooks Pro 2011
Realtek High Definition Audio Driver
Recovery Manager
Remote Graphics Receiver
RoxioNow Player
ScanSnap
ScanSnap Manager
ScanSnap Organizer
Scansoft PDF Create
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Sentinel System Driver Installer 7.5.7
Smart File Advisor 1.1.1
SUPERAntiSpyware
Trimble Terramodel 10.4
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
USB Server Control Center
VIP Access SDK (1.0.1.4)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Mobile Device Center
Windows Mobile Device Center Driver Update
.
==== Event Viewer Messages From Past Week ========
.
7/19/2013 10:04:08 AM, Error: Service Control Manager [7000]  - The HP Support Assistant Service service failed to start due to the following error:  The system cannot find the file specified.
7/18/2013 10:30:31 AM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk5\DR5.
7/15/2013 7:12:18 AM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk1\DR1.
7/13/2013 11:05:33 AM, Error: Service Control Manager [7034]  - The QBCFMonitorService service terminated unexpectedly.  It has done this 1 time(s).
7/12/2013 10:35:16 AM, Error: Service Control Manager [7001]  - The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.
7/12/2013 10:35:03 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Net.Tcp Port Sharing Service service to connect.
7/12/2013 10:35:03 AM, Error: Service Control Manager [7000]  - The Net.Tcp Port Sharing Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
7/12/2013 10:19:58 AM, Error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \\?\Volume{d6799d43-20fb-11e1-910b-806e6f6e6963}.
.
==== End Of File ===========================
 

 



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#2 HelpBot

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Posted 24 July 2013 - 09:50 AM

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