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news.net How to remove


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12 replies to this topic

#1 895

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Posted 19 July 2013 - 06:46 AM

Hi, I have downloaded some software and I have now got news.net popping up all the time. How do I get rid of it. I tried Malwarebytes and a couple of other programs like spyhunter but it did not detect this program. When I disable it in Add ons using Firefox as Browser it remains active ie has not been deleted or disabled.

Thanks



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#2 Broni

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Posted 19 July 2013 - 07:27 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 895

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Posted 19 July 2013 - 10:33 PM

Farbar Service Scanner Version: 13-07-2013

Ran by Andy (administrator) on 20-07-2013 at 13:03:10

Running from "C:\Users\Andy\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

 

 

**** End of log ****

 

UNSUPPORTED OPERATING SYSTEM! ABORTED!

 

Farbar Service Scanner Version: 13-07-2013

Ran by Andy (administrator) on 20-07-2013 at 13:10:38

Running from "C:\Users\Andy\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall"=DWORD:0

 

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

 

 

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll => MD5 is legit

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll => MD5 is legit

C:\Windows\System32\vssvc.exe => MD5 is legit

C:\Windows\System32\wscsvc.dll => MD5 is legit

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll => MD5 is legit

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll => MD5 is legit

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit

C:\Windows\System32\ipnathlp.dll => MD5 is legit

C:\Windows\System32\iphlpsvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

 

 

**** End of log ****

 

 

 

 

 

 

 

 

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.19.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Andy :: ANDY-PC [administrator]

Protection: Enabled

20/07/2013 1:26:06 PM
mbam-log-2013-07-20 (13-26-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 217432
Time elapsed: 4 minute(s), 56 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (PUM.UserWLoad) -> Data: C:\Users\Andy\LOCALS~1\Temp\msvtiqzzu.pif -> Delete on reboot.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 



#4 895

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Posted 19 July 2013 - 10:35 PM

Hi Broni, Please see logs of scans befrore rebooting.

Cheers

Andy



#5 Broni

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Posted 19 July 2013 - 10:44 PM

I need to see all logs.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 895

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Posted 19 July 2013 - 11:45 PM

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P

Scan options disabled: PUP

Objects scanned: 239666

Time elapsed: 14 minute(s), 47 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 1

HKCU\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|Load (PUM.UserWLoad) -> Data: C:\Users\Andy\LOCALS~1\Temp\msvtiqzzu.pif -> Delete on reboot.

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

Physical Sectors Detected: 0

(No malicious items detected)

 

(end)



#7 895

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Posted 19 July 2013 - 11:53 PM

Rkill 2.5.7 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2013 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 07/20/2013 02:48:19 PM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

  * HKLM\Software\Classes\exefile\shell\open\command\\IsolatedCommand was changed. It was reset to "%1" %*!

 

  * HKLM\Software\Classes\exefile\shell\runas\command\\IsolatedCommand was changed. It was reset to "%1" %*!

 

 

Performing miscellaneous checks:

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

 * Windows Firewall Disabled

 

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

   "EnableFirewall" = dword:00000000

 

Checking Windows Service Integrity:

 

 * Windows Defender (WinDefend) is not Running.

   Startup Type set to: Manual

 

Searching for Missing Digital Signatures:

 

 * No issues found.

 

Checking HOSTS File:

 

 * Cannot edit the HOSTS file.

 * Permissions Fixed. Administrators can now edit the HOSTS file.

 

Program finished at: 07/20/2013 02:49:56 PM

Execution time: 0 hours(s), 1 minute(s), and 36 seconds(s)

 

This is the last log

Cheers Andy



#8 Broni

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Posted 20 July 2013 - 10:29 AM

I still need Security Check and MBAR logs.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 895

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Posted 20 July 2013 - 11:38 PM

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org

Database version: v2013.06.01.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Andy :: ANDY-PC [administrator]

21/07/2013 9:17:08 AM
mbar-log-2013-07-21 (09-17-08).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 239016
Time elapsed: 15 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKCU\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|Load (PUM.UserWLoad) -> Data: C:\Users\Andy\LOCALS~1\Temp\msvtiqzzu.pif -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 



#10 895

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Posted 20 July 2013 - 11:40 PM

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org

Database version: v2013.06.01.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Andy :: ANDY-PC [administrator]

21/07/2013 9:17:08 AM
mbar-log-2013-07-21 (09-17-08).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 239016
Time elapsed: 15 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKCU\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|Load (PUM.UserWLoad) -> Data: C:\Users\Andy\LOCALS~1\Temp\msvtiqzzu.pif -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 



#11 895

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Posted 20 July 2013 - 11:47 PM

Results of screen317's Security Check version 0.99.70  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG AntiVirus Free Edition 2013   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100  
 Out of date Malwarebytes Anti-Malware installed!
 AVG PC TuneUp   
 AVG PC TuneUp Language Pack (en-US)
 PC Cleaners    
 Java™ 7 Update 4  
 Java version out of Date!
 Adobe Flash Player 11.6.602.171  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox 19.0 Firefox out of Date!  
 Google Chrome 27.0.1453.116  
 Google Chrome 28.0.1500.72  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes Anti-Malware mbam.exe  
 AVG avgwdsvc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#12 895

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Posted 20 July 2013 - 11:52 PM

Hi Broni, Please see scan logs as requested. I have used system restore to go to a date prior to last software download (incl news.net)

It has not reappeared since. It was coming up under headline in windows task manager, which required me to select it and end task every time it came  back approx every 30 mins

Cheers

Andy



#13 Broni

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Posted 21 July 2013 - 10:17 AM

Good news then :)

 

Just to make sure we complete whole process...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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