I cannot get beyond the BSOD. I am getting the following message:
Fatal System Error c00021a. windows logon process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000). The system has been shut down.
I am on Windows XP, SP3 and my computer is a Dell Latitude D610
I ran a chk disk using a NTBR disk that I created here. that usually fixes my BSOD but not this time.
I turned on the computer and pressed F8 and did a system restore and
I tried to get to a c prompt via F8 and could not, it loops back to the BSOD.
Is there a way that I can get to a c prompt to try and do any of the following:
Any thoughts on which of the three above is most effective for my problem?
Any thoughts on what else I can do to fix like creating a recovery or repair disk for Windows XP. I have a legit copy of XP but I don't have any disks.
Edited by Anne_ATL, 18 July 2013 - 05:48 PM.