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Laptop Slows down


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3 replies to this topic

#1 saroshj

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Posted 18 July 2013 - 01:34 PM

Hello Gurus,

 

My laptop slows down frequently on many occasions and I have noticed that it happens usually when I am on a site that has flash videos.

 

It slows down so much that I cannot even do a control+alt+delete and I have to do a hard boot.

 

I have even uninstalled and then installed adobe flash on my laptop. Also taken it off my chrome browser.

 

I have a Dell Latitude E3410. 

 

I'm not sure if it is flash or another software/driver that is causing this issue.

 

Please advise.

 

Thanks

 



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#2 saroshj

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Posted 18 July 2013 - 01:40 PM

Also, FYI,I have tried Internet Explorer, Firefox & Chrome to see if the issue is browser specific. But the issue happens across all browsers.



#3 hamluis

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Posted 18 July 2013 - 02:56 PM

Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis


Edited by hamluis, 18 July 2013 - 03:01 PM.


#4 saroshj

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Posted 18 July 2013 - 06:21 PM

Hello Hamluis.

 

Thank you for taking this up. Here are the details you needed

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by US4940 (administrator) on 18-07-2013 at 19:19:36
Running from "C:\Users\US4940\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/18/2013 02:02:34 PM) (Source: DriveLock) (User: )
Description: An error occurred while communicating with the Application Launch Filter device driver.
Error code: 2
Error: The system cannot find the file specified.
 
Error: (07/18/2013 01:47:17 PM) (Source: DriveLock) (User: )
Description: An error occurred while communicating with the Application Launch Filter device driver.
Error code: 2
Error: The system cannot find the file specified.
 
Error: (07/18/2013 11:56:39 AM) (Source: Application Error) (User: )
Description: Faulting application name: NLNOTES.EXE, version: 8.5.30.11258, time stamp: 0x4e72fa51
Faulting module name: nnotesws.dll, version: 8.5.30.11258, time stamp: 0x4e72fa59
Exception code: 0xc0000005
Fault offset: 0x00235971
Faulting process id: 0x1dd0
Faulting application start time: 0xNLNOTES.EXE0
Faulting application path: NLNOTES.EXE1
Faulting module path: NLNOTES.EXE2
Report Id: NLNOTES.EXE3
 
Error: (07/18/2013 00:19:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8268
 
Error: (07/18/2013 00:19:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8268
 
Error: (07/18/2013 00:19:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/18/2013 00:19:58 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7254
 
Error: (07/18/2013 00:19:58 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7254
 
Error: (07/18/2013 00:19:58 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/18/2013 00:19:57 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6255
 
 
System errors:
=============
Error: (07/18/2013 04:06:33 PM) (Source: DCOM) (User: )
Description: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
 
Error: (07/18/2013 03:34:37 PM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (07/18/2013 03:26:49 PM) (Source: Microsoft-Windows-GroupPolicy) (User: HQ)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (07/18/2013 02:55:01 PM) (Source: Service Control Manager) (User: )
Description: The BarTender System Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (07/18/2013 02:54:53 PM) (Source: Service Control Manager) (User: )
Description: The SQL Server (BARTENDER) service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/18/2013 02:54:44 PM) (Source: Service Control Manager) (User: )
Description: The BarTender System Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (07/18/2013 02:49:00 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
 
Module Path: C:\Windows\System32\IWMSSvc.dll
Error Code: 126
 
Error: (07/18/2013 02:47:22 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (07/18/2013 02:46:39 PM) (Source: SCardSvr) (User: )
Description: The handle is invalid.Broadcom Corp Contacted SmartCard 0GET_STATEXX XX XX XX
 
Error: (07/18/2013 02:46:19 PM) (Source: Service Control Manager) (User: )
Description: The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (07/18/2013 02:02:34 PM) (Source: DriveLock)(User: )
Description: 2The system cannot find the file specified.
 
Error: (07/18/2013 01:47:17 PM) (Source: DriveLock)(User: )
Description: 2The system cannot find the file specified.
 
Error: (07/18/2013 11:56:39 AM) (Source: Application Error)(User: )
Description: NLNOTES.EXE8.5.30.112584e72fa51nnotesws.dll8.5.30.112584e72fa59c0000005002359711dd001ce83287069976fC:\Program Files (x86)\IBM\Lotus\Notes\NLNOTES.EXEC:\Program Files (x86)\IBM\Lotus\Notes\nnotesws.dlla178dfac-efc2-11e2-ae2d-5c260a1a3120
 
Error: (07/18/2013 00:19:59 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8268
 
Error: (07/18/2013 00:19:59 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8268
 
Error: (07/18/2013 00:19:59 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/18/2013 00:19:58 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7254
 
Error: (07/18/2013 00:19:58 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7254
 
Error: (07/18/2013 00:19:58 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/18/2013 00:19:57 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6255
 
 
=========================== Installed Programs ============================
 
7-Zip 9.20
AccelerometerP11 (Version: 2.00.10.10)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe LiveCycle Designer 9.0
Adobe Reader X (10.1.7) (Version: 10.1.7)
Adobe Shockwave Player 12.0 (Version: 12.0.2.122)
Amazon Kindle
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
BarTender 10.0 (Version: 10.0.2868)
BioAPI Framework (Version: 1.0.1)
Bonjour (Version: 3.0.0.10)
Brother MFL-Pro Suite (Version: 1.00)
Carbonite (Version: 5.4.3 build 2834 (Feb-05-2013))
CenterTools DriveLock Full Disk Encryption (Version: 9.3.0)
Cisco Systems VPN Client 5.0.07.0290 (Version: 5.0.7)
Cisco WebEx Meetings
ControlVault Diagnostics (Version: 1.1.38)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Backup and Recovery Manager (Version: 1.3)
Dell ControlVault Host Components Installer 64Bit (Version: 1.7.459.360)
Dell Security Device Driver Pack (Version: 1.4.056)
Dell System Manager (Version: 1.5.00000)
Dell Touchpad (Version: 7.1107.101.210)
DHTML Editing Component (Version: 6.02.0001)
DriveLock Agent x64 Edition (with FDE) (Version: 6.1.0.7008)
Dropbox (Version: 1.4.11)
ECL Viewer (Version: 6.0)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FastStone Capture 5.1 (Version: 5.1)
FortiClient SSL VPN v4.0.2084 (Version: 4.0.2084)
Free AVI Video Converter version 5.0.24.430 (Version: 5.0.24.430)
Free Video Call Recorder for Skype version 1.0.2.115 (Version: 1.0.2.115)
Google Chrome (Version: 28.0.1500.72)
Google Talk Plugin (Version: 4.2.1.14031)
Google Update Helper (Version: 1.3.21.153)
GoToMeeting 5.5.0.1133 (Version: 5.5.0.1133)
Hotspot Shield 3.09 (Version: 3.09)
IBM Lotus Quickr Connectors (Version: 8.5.0.1596)
Intel® Network Connections 16.2.49.0 (Version: 16.2.49.0)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.1.0.0096)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Intel® Turbo Boost Technology Driver (Version: 01.00.01.1002)
iTunes (Version: 11.0.2.26)
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 26 (Version: 6.0.260)
JavaFX 2.1.1 (Version: 2.1.1)
Juniper Citrix Services Client (Version: 7.1.0.17675)
Juniper Networks, Inc. Setup Client (Version: 7.1.0.9667)
Juniper Networks, Inc. Setup Client Activex Control (Version: 2.1.1.1)
Kaspersky Anti-Virus 6.0 for Windows Workstations (Version: 6.0.4.1424)
Lotus Notes 8.5.3 (Version: 8.53.11258)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2010 Language Pack Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Project MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Project Professional 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Visio 2010 (Version: 14.0.6029.1000)
Microsoft Office Visio MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Project 2010 Service Pack 1 (SP1)
Microsoft Project Professional 2010 (Version: 14.0.6029.1000)
Microsoft redistributable runtime DLLs VS2008 SP1(x86) (Version: 9.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (BARTENDER) (Version: 9.4.5000.00)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visio 2010 Service Pack 1 (SP1)
Microsoft Visio Standard 2010 (Version: 14.0.6029.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
MSXML4.0 redistributable (Version: 4.0.0.0)
Nuance PaperPort 12 (Version: 12.0.0001)
NVIDIA Drivers (Version: 1.10.61.39)
NVIDIA HD Audio Driver 1.3.12.0 (Version: 1.3.12.0)
NVIDIA Install Application (Version: 2.1002.62.312)
NVIDIA nView Desktop Manager (Version: 6.14.10.12152)
PaperPort Image Printer 64-bit (Version: 1.00.0001)
pdfsam (Version: 2.2.1)
PinNotes (Version: 1.0.0)
PrimoPDF -- brought to you by Nitro PDF Software (Version: 5)
PVSonyDll (Version: 1.00.0001)
Quicken 2012 (Version: 21.1.7.18)
RarZilla Free Unrar (Version: 2.80)
RealDownloader (Version: 1.3.2)
RealNetworks - Microsoft Visual C++ 2005 Runtime (Version: 8.0)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.2)
RealUpgrade 1.1 (Version: 1.1.0)
RICOH Media Driver ver.2.11.01.02 (Version: 2.11.01.02)
RoboForm 7-8-5-7 (All Users) (Version: 7-8-5-7)
Rosetta Stone Ltd Services (Version: 3.2.18)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE 10.3 (Version: 10.3)
Roxio Creator DE 10.3 (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio Update Manager (Version: 6.0.0)
SAP Business Explorer (Version: 7.20)
SAP GUI for Windows 7.20 (Version: 7.20 Compilation 3)
SAP Netweaver Business Client 3.0
SAPSetup Automatic Workstation Update Service
Skype Click to Call (Version: 6.10.13089)
Skype™ 6.3 (Version: 6.3.107)
Snagit 10.0.1 (Version: 10.0.1)
SonicWALL Global VPN Client (Version: 4.2.6)
Sticky-Notes (Version: 1.121)
SUPERAntiSpyware (Version: 5.1.1002)
swMSM (Version: 12.0.0.1)
System Requirements Lab for Intel (Version: 4.4.24.0)
TeamViewer 8 (Version: 8.0.16642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
UPEK TouchChip Fingerprint Reader (Version: 1.2.0)
vcredist_x86 (Version: 1.0.0)
Veetle TV (Version: 0.9.19)
VLC media player 2.0.5 (Version: 2.0.5)
WhoCrashed 3.04
WIDCOMM Bluetooth Software (Version: 6.3.0.3102)
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6) (Version: 09/11/2009 1.0.1.6)
Windows XP Mode (Version: 1.3.7600.16423)
Yahoo! Messenger
 
========================= Memory info: ===================================
 
Percentage of memory in use: 71%
Total physical RAM: 4021.75 MB
Available physical RAM: 1137.12 MB
Total Pagefile: 10050.93 MB
Available Pagefile: 5933.81 MB
Total Virtual: 4095.88 MB
Available Virtual: 3957.52 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:232.85 GB) (Free:34.44 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\I001236
 
Administrator            Guest                    itadmin                  
itsetup                  
 
 
**** End of log ****
 

 

 

And this is the Speccy log url

 

http://speccy.piriform.com/results/jD24WkfEMspx1rIK7je1gWS

 

 

 

Thanks again!






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