Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

FBI Money Pak Green Dot


  • This topic is locked This topic is locked
29 replies to this topic

#1 markhambr

markhambr

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:52 AM

Posted 17 July 2013 - 12:49 PM

I have the FBI Money Pak Green Dot Virus on a HP Pavilion Laptop using Vista 32-bit. When booting up in Safe Mode the only option that doesn't shut the laptop down is Safe Mode with Command Prompt. Do you have any advice on what to do when in this mode to help get rid of this virus?



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:52 AM

Posted 17 July 2013 - 02:43 PM


Hello markhambr

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst64.exe or e:\frst.exe and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • First Press the Scan button.
  • It will make a log (FRST.txt)
I want you to poste the FRST.txt report into your reply to me

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 markhambr

markhambr
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:52 AM

Posted 18 July 2013 - 04:16 PM

Here is the txt file from running the scan on FRST:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 17-07-2013 02
Ran by SYSTEM on 18-07-2013 17:09:15
Running from F:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and Addition.txt log.

==================== Registry (Whitelisted) ==================

HKU\Default\...\Run: [HPADVISOR] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun [ 2007-10-01] (Hewlett-Packard)
HKU\Default User\...\Run: [HPADVISOR] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun [ 2007-10-01] (Hewlett-Packard)
HKU\Owner\...\Run: [swg] - "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [x]
HKU\Owner\...\Winlogon: [Shell] explorer.exe,C:\Users\Owner\AppData\Roaming\cache.dat <==== ATTENTION
00-Pro900 Series\lxecmon.exe [770728 2011-01-23] ()
HKLM\...\Run: [WAWifiMessage] - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe [311296 2007-01-08] (Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [HostManager] - C:\Program Files\Common Files\AOL\1207489872\ee\AOLSoftware.exe [41800 2010-03-07] (AOL Inc.)
HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [152392 2013-05-31] (Apple Inc.)
Startup: C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\AOL Desktop.lnk
ShortcutTarget: AOL Desktop.lnk -> C:\Program Files\Common Files\AOL\Launch\aollaunch.exe (AOL Inc.)
Startup: C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\NVIDIA GPU Helper.lnk
ShortcutTarget: NVIDIA GPU Helper.lnk -> C:\ProgramData\NVIDIASpace\cpuhelper.dll (No File)

========================== Services (Whitelisted) =================

S2 AOL ACS; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [46640 2006-10-23] (AOL LLC)
S3 Com4Qlb; C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe [110592 2007-03-05] (Hewlett-Packard Development Company, L.P.)
S2 Crypkey License; C:\Windows\System32\crypserv.exe [126976 2009-05-29] (CrypKey (Canada) Ltd.)
S2 DiskDoctorService; C:\Program Files\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrv.exe [1029480 2010-11-29] (Symantec Corporation)
S2 HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [65536 2007-09-19] (Hewlett-Packard)
S2 lxecCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxecserv.exe [193192 2010-04-14] (Lexmark International, Inc.)
S2 lxec_device; C:\Windows\system32\lxeccoms.exe [598696 2010-04-14] ( )
S2 MCLIENT; C:\Program Files\Norton Management\Engine\3.2.0.19\diMaster.dll [535416 2012-10-11] (Symantec Corporation)
S2 NIS; C:\Program Files\Norton Internet Security\Engine\20.4.0.40\diMaster.dll [556336 2013-05-29] (Symantec Corporation)
S2 QPCapSvc; C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe [271760 2007-09-30] ()
S2 QPSched; C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe [112016 2007-09-30] ()
S2 RichVideo; C:\Program Files\CyberLink\Shared Files\RichVideo.exe [272024 2007-01-09] ()
S2 Skype C2C Service; C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [3289208 2013-05-14] (Skype Technologies S.A.)
S2 SpeedDiskService; C:\Program Files\Norton Utilities 15\Tools\SpeedDisk\SpeedDiskSrv.exe [1037672 2010-11-29] (Symantec Corporation)
S2 StkSSrv; C:\Windows\System32\StkSrv2K_.exe [24576 2005-11-02] (Syntek America Inc.)
S3 Symantec RemoteAssist; C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe [394704 2008-01-29] (Symantec, Inc.)

==================== Drivers (Whitelisted) ====================

S3 Afc; C:\Windows\System32\drivers\Afc.sys [11776 2005-02-23] (Arcsoft, Inc.)
S1 BHDrvx86; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\BASHDefs\20130702.001\BHDrvx86.sys [1002072 2013-05-31] (Symantec Corporation)
S1 ccSet_MCLIENT; C:\Windows\system32\drivers\MCLIENT\0302000.013\ccSetx86.sys [134304 2012-10-03] (Symantec Corporation)
S1 ccSet_NIS; C:\Windows\system32\drivers\NIS\1404000.028\ccSetx86.sys [134744 2013-04-15] (Symantec Corporation)
S3 Dot4Scan; C:\Windows\System32\DRIVERS\Dot4Scan.sys [10752 2008-01-18] (Microsoft Corporation)
S1 eeCtrl; C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [376480 2012-11-02] (Symantec Corporation)
S3 EraserUtilRebootDrv; C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [106656 2013-03-27] (Symantec Corporation)
S3 HdAudAddService; C:\Windows\System32\drivers\CHDART.sys [183352 2007-10-01] (Conexant Systems Inc.)
S3 HpqRemHid; C:\Windows\System32\DRIVERS\HpqRemHid.sys [7168 2007-07-11] (Hewlett-Packard Development Company, L.P.)
S3 HPZius12; C:\Windows\System32\DRIVERS\HPZius12.sys [21568 2006-01-31] (HP)
S1 IDSVix86; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\IPSDefs\20130712.001\IDSvix86.sys [386720 2013-07-11] (Symantec Corporation)
S3 MREMP50; C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS [21248 2010-04-30] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MRESP50; C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS [20096 2010-04-30] (Printing Communications Assoc., Inc. (PCAUSA))
S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\VirusDefs\20130714.020\NAVENG.SYS [93272 2013-07-11] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\VirusDefs\20130714.020\NAVEX15.SYS [1611992 2013-07-11] (Symantec Corporation)
S1 NetworkX; C:\Windows\system32\ckldrv.sys [20742 2009-06-12] ()
S3 PCASp50; C:\Windows\System32\Drivers\PCASp50.sys [27072 2009-03-31] (Printing Communications Assoc., Inc. (PCAUSA))
S3 RemoteControl-USBLAN; C:\Windows\System32\DRIVERS\rcblan.sys [39704 2007-01-24] (Belcarra Technologies)
S3 SRTSP; C:\Windows\System32\Drivers\NIS\1404000.028\SRTSP.SYS [603224 2013-05-15] (Symantec Corporation)
S1 SRTSPX; C:\Windows\system32\drivers\NIS\1404000.028\SRTSPX.SYS [32344 2013-03-04] (Symantec Corporation)
S3 StkMini; C:\Windows\System32\Drivers\StkMini.sys [777783 2006-03-20] (Syntek America Inc.)
S3 StkScan; C:\Windows\System32\Drivers\StkScan.sys [4735 2005-12-25] (Syntek America Inc.)
S0 SymDS; C:\Windows\System32\drivers\NIS\1404000.028\SYMDS.SYS [367704 2013-05-20] (Symantec Corporation)
S3 SymDSMon; C:\Windows\system32\drivers\SymDSMon.sys [128248 2010-11-29] (Symantec Corporation)
S0 SymEFA; C:\Windows\System32\drivers\NIS\1404000.028\SYMEFA.SYS [934488 2013-05-22] (Symantec Corporation)
S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT.SYS [142496 2013-06-10] (Symantec Corporation)
S1 SymIRON; C:\Windows\system32\drivers\NIS\1404000.028\Ironx86.SYS [175264 2013-03-04] (Symantec Corporation)
S3 SYMSpeedDisk; C:\Windows\system32\drivers\SymSpeedDisk.sys [108800 2010-11-29] (Symantec Corporation)
S1 SYMTDIv; C:\Windows\System32\Drivers\NIS\1404000.028\SYMTDIV.SYS [352344 2013-04-24] (Symantec Corporation)
S3 wanatw; C:\Windows\System32\DRIVERS\wanatw4.sys [33588 2006-11-01] (America Online, Inc.)
S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [x]
S1 eabfiltr;
S3 IpInIp; system32\DRIVERS\ipinip.sys [x]
S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [x]
S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [x]
S3 Nmea; system32\DRIVERS\pctnullport.sys [x]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]
S3 PCTINDIS5; \??\C:\Windows\system32\PCTINDIS5.SYS [x]
S3 USB28xxBGA; system32\DRIVERS\emBDA.sys [x]

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-07-18 17:08 - 2013-07-18 17:08 - 00000000 ____D C:\FRST
2013-07-15 06:28 - 2013-07-17 07:38 - 00000004 _____ C:\Users\Owner\AppData\Roaming\cache.ini
2013-07-12 05:43 - 2013-05-28 17:56 - 12333568 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-07-12 05:43 - 2013-05-28 17:50 - 01800704 _____ (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-07-12 05:43 - 2013-05-28 17:48 - 09738752 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-07-12 05:43 - 2013-05-28 17:41 - 01427968 _____ (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2013-07-12 05:43 - 2013-05-28 17:41 - 01129472 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-07-12 05:43 - 2013-05-28 17:41 - 01104384 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-07-12 05:43 - 2013-05-28 17:40 - 00231936 _____ (Microsoft Corporation) C:\Windows\System32\url.dll
2013-07-12 05:43 - 2013-05-28 17:38 - 00065024 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-07-12 05:43 - 2013-05-28 17:37 - 00142848 _____ (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2013-07-12 05:43 - 2013-05-28 17:36 - 00420864 _____ (Microsoft Corporation) C:\Windows\System32\vbscript.dll
2013-07-12 05:43 - 2013-05-28 17:35 - 00717824 _____ (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-07-12 05:43 - 2013-05-28 17:35 - 00607744 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-07-12 05:43 - 2013-05-28 17:33 - 02382848 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-07-12 05:43 - 2013-05-28 17:33 - 01796096 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-07-12 05:43 - 2013-05-28 17:33 - 00073216 _____ (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2013-07-12 05:43 - 2013-05-28 17:29 - 00176640 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-07-11 07:59 - 2013-06-03 17:50 - 02049024 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys
2013-07-11 07:59 - 2013-05-31 20:06 - 00505344 _____ (Microsoft Corporation) C:\Windows\System32\qedit.dll
2013-07-11 07:59 - 2013-05-07 20:04 - 01548288 _____ (Microsoft Corporation) C:\Windows\System32\WMVDECOD.DLL
2013-07-11 07:59 - 2013-04-17 03:28 - 01029120 _____ (Microsoft Corporation) C:\Windows\System32\d3d10.dll
2013-07-11 07:59 - 2013-04-17 03:28 - 00219648 _____ (Microsoft Corporation) C:\Windows\System32\d3d10_1core.dll
2013-07-11 07:59 - 2013-04-17 03:28 - 00189952 _____ (Microsoft Corporation) C:\Windows\System32\d3d10core.dll
2013-07-11 07:59 - 2013-04-17 03:28 - 00160768 _____ (Microsoft Corporation) C:\Windows\System32\d3d10_1.dll
2013-07-11 07:59 - 2013-04-17 02:34 - 01172480 _____ (Microsoft Corporation) C:\Windows\System32\d3d10warp.dll
2013-07-11 07:59 - 2013-04-17 02:33 - 00486400 _____ (Microsoft Corporation) C:\Windows\System32\d3d10level9.dll
2013-07-11 07:59 - 2013-04-17 02:14 - 00683008 _____ (Microsoft Corporation) C:\Windows\System32\d2d1.dll
2013-07-11 07:59 - 2013-04-17 02:10 - 01069056 _____ (Microsoft Corporation) C:\Windows\System32\DWrite.dll
2013-07-11 07:59 - 2013-04-17 02:10 - 00798208 _____ (Microsoft Corporation) C:\Windows\System32\FntCache.dll
2013-06-25 09:57 - 2013-06-25 09:57 - 00417960 _____ C:\Users\Owner\Documents\image001.zip
2013-06-25 09:57 - 2013-06-25 09:57 - 00000000 ____D C:\Users\Owner\Documents\image001

==================== One Month Modified Files and Folders =======

2013-07-18 17:08 - 2013-07-18 17:08 - 00000000 ____D C:\FRST
2013-07-17 09:56 - 2008-05-01 15:35 - 00001356 _____ C:\Users\Owner\Local Settings\Application Data\d3d9caps.dat
2013-07-17 09:56 - 2008-05-01 15:35 - 00001356 _____ C:\Users\Owner\AppData\Local\d3d9caps.dat
2013-07-17 07:43 - 2006-11-02 04:47 - 00003168 _____ C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2013-07-17 07:43 - 2006-11-02 04:47 - 00003168 _____ C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2013-07-17 07:42 - 2010-08-31 11:57 - 00186004 _____ C:\Windows\error.log
2013-07-17 07:42 - 2008-01-19 05:18 - 01437545 _____ C:\Windows\WindowsUpdate.log
2013-07-17 07:38 - 2013-07-15 06:28 - 00000004 _____ C:\Users\Owner\AppData\Roaming\cache.ini
2013-07-17 07:37 - 2010-09-23 13:01 - 00169340 _____ C:\ProgramData\lxecscan.log
2013-07-17 07:37 - 2009-11-30 05:42 - 00159243 _____ C:\ProgramData\nvModes.dat
2013-07-17 07:37 - 2009-11-30 05:42 - 00159243 _____ C:\ProgramData\nvModes.001
2013-07-17 07:30 - 2010-08-31 11:57 - 00218521 _____ C:\Windows\errord.log
2013-07-16 07:24 - 2008-01-19 05:37 - 00000162 _____ C:\Users\Public\Documents\hpqp.ini
2013-07-16 07:24 - 2008-01-19 05:37 - 00000162 _____ C:\ProgramData\Documents\hpqp.ini
2013-07-13 11:23 - 2011-04-10 08:02 - 00001931 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-07-13 11:23 - 2011-04-10 08:02 - 00001931 _____ C:\ProgramData\Desktop\Google Chrome.lnk
2013-07-12 06:47 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\Microsoft.NET
2013-07-12 06:16 - 2006-11-02 04:47 - 00401000 _____ C:\Windows\System32\FNTCACHE.DAT
2013-07-12 06:15 - 2010-05-12 04:53 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2013-07-12 06:10 - 2006-11-02 04:37 - 00000000 ____D C:\Windows\System32\XPSViewer
2013-07-12 06:04 - 2006-11-02 02:33 - 00719076 _____ C:\Windows\System32\PerfStringBackup.INI
2013-07-12 06:01 - 2007-11-02 01:16 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-07-12 05:55 - 2006-11-02 02:24 - 75699896 _____ (Microsoft Corporation) C:\Windows\System32\mrt.exe
2013-07-12 05:31 - 2006-11-02 04:37 - 00000000 ____D C:\Program Files\Windows Journal
2013-07-11 07:43 - 2007-11-02 00:23 - 01133712 _____ C:\Windows\PFRO.log
2013-07-09 17:53 - 2011-04-28 11:42 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Skype
2013-07-09 09:50 - 2010-09-23 13:30 - 00000000 ____D C:\ProgramData\Lx_cats
2013-06-25 09:57 - 2013-06-25 09:57 - 00417960 _____ C:\Users\Owner\Documents\image001.zip
2013-06-25 09:57 - 2013-06-25 09:57 - 00000000 ____D C:\Users\Owner\Documents\image001
2013-06-24 08:31 - 2012-04-02 05:02 - 00692104 _____ (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2013-06-24 08:31 - 2011-05-19 13:40 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2013-06-24 08:31 - 2008-04-06 17:20 - 00000000 ____D C:\Users\Owner\Local Settings\Application Data\Adobe
2013-06-24 08:31 - 2008-04-06 17:20 - 00000000 ____D C:\Users\Owner\AppData\Local\Adobe
2013-06-21 07:18 - 2010-09-23 14:14 - 00194495 _____ C:\ProgramData\lxecJSW.log
2013-06-20 06:49 - 2008-04-06 17:34 - 00000000 ____D C:\Users\Owner\Documents\Bruce Markham Resume

Files to move or delete:
====================
C:\Users\Owner\AppData\Roaming\cache.dat
C:\Users\Owner\AppData\Roaming\cache.ini
C:\Users\Public\vlc-1.0.5-win32.exe
C:\ProgramData\nvModes.dat

==================== Known DLLs (Whitelisted) ============

==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

Restore point made on: 2013-06-12 07:52:28
Restore point made on: 2013-06-13 06:42:41
Restore point made on: 2013-06-13 21:59:59
Restore point made on: 2013-06-17 16:16:18
Restore point made on: 2013-06-18 08:40:55
Restore point made on: 2013-06-19 06:31:15
Restore point made on: 2013-06-20 09:58:50
Restore point made on: 2013-06-21 09:00:57
Restore point made on: 2013-06-24 10:30:08
Restore point made on: 2013-06-25 07:05:51
Restore point made on: 2013-06-26 07:20:13
Restore point made on: 2013-06-27 07:27:48
Restore point made on: 2013-07-08 13:08:44
Restore point made on: 2013-07-12 05:30:14
Restore point made on: 2013-07-16 06:18:12

==================== Memory info ===========================

Percentage of memory in use: 18%
Total physical RAM: 3006.31 MB
Available physical RAM: 2457.48 MB
Total Pagefile: 2727.82 MB
Available Pagefile: 2547.08 MB
Total Virtual: 2047.88 MB
Available Virtual: 1961.5 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:137.11 GB) (Free:22.73 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive d: (HP_RECOVERY) (Fixed) (Total:11.93 GB) (Free:1.47 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive f: () (Removable) (Total:14.9 GB) (Free:14.86 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 149 GB) (Disk ID: 9BCA9BCA)
Partition 1: (Active) - (Size=137 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=12 GB) - (Type=07 NTFS)

========================================================
Disk: 1 (Size: 15 GB) (Disk ID: 00000000)
Partition 1: (Not Active) - (Size=15 GB) - (Type=0C)

LastRegBack: 2013-07-17 20:02

==================== End Of Log ============================

 

Let me know the next step. Thanks.

 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:52 AM

Posted 18 July 2013 - 07:27 PM



Hello markhambr



Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

 
HKU\Owner\...\Winlogon: [Shell] explorer.exe,C:\Users\Owner\AppData\Roaming\cache.dat <==== ATTENTION
C:\Users\Owner\AppData\Roaming\cache.dat
C:\Users\Owner\AppData\Roaming\cache.ini
C:\Users\Public\vlc-1.0.5-win32.exe
C:\ProgramData\nvModes.dat
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 markhambr

markhambr
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:52 AM

Posted 18 July 2013 - 09:49 PM

here is the fix log:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 17-07-2013 02
Ran by SYSTEM at 2013-07-18 22:28:48 Run:1
Running from F:\
Boot Mode: Recovery

==============================================

HKU\Owner\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value deleted successfully.
C:\Users\Owner\AppData\Roaming\cache.dat => Moved successfully.
C:\Users\Owner\AppData\Roaming\cache.ini => Moved successfully.
C:\Users\Public\vlc-1.0.5-win32.exe => Moved successfully.
C:\ProgramData\nvModes.dat => Moved successfully.

==== End of Fixlog ====

 

After booting up in normal mode, I was able to log into AOL and read my mail. What else should I do to clean up my files?



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:52 AM

Posted 18 July 2013 - 11:30 PM



Hello markhambr

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 markhambr

markhambr
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:52 AM

Posted 19 July 2013 - 10:12 AM

Here are the results from running adwcleaner and junkware removal tool.

 

Adwcleaner:

 

# AdwCleaner v2.305 - Logfile created 07/19/2013 at 10:40:50
# Updated 11/07/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Owner - HOME
# Boot Mode : Normal
# Running from : C:\Users\Owner\Desktop\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Radio_TV_1
Folder Deleted : C:\Program Files\Viewpoint
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Users\Owner\AppData\Local\Conduit
Folder Deleted : C:\Users\Owner\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Owner\AppData\LocalLow\ConduitEngine
Folder Deleted : C:\Users\Owner\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Owner\AppData\LocalLow\Radio_TV_1

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\Radio_TV_1
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Radio_TV_1 Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F29557FD-78AA-40E6-ABA8-9FA219764018}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8A7982E3-D47C-4338-8FFD-37F2FC61C5F6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F29557FD-78AA-40E6-ABA8-9FA219764018}
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8A7982E3-D47C-4338-8FFD-37F2FC61C5F6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F29557FD-78AA-40E6-ABA8-9FA219764018}
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2856416
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4A1216BF-1F1A-4126-BFAE-D7B8326D910D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CC2A0A48-24CE-4BD4-AE20-9DDD48F4F517}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F29557FD-78AA-40E6-ABA8-9FA219764018}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8A7982E3-D47C-4338-8FFD-37F2FC61C5F6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Radio_TV_1 Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Radio_TV_1
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKU\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{30F9B915-B755-4826-820B-08FBA6BD249D}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{F29557FD-78AA-40E6-ABA8-9FA219764018}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{F29557FD-78AA-40E6-ABA8-9FA219764018}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{F29557FD-78AA-40E6-ABA8-9FA219764018}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{F29557FD-78AA-40E6-ABA8-9FA219764018}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16496

[OK] Registry is clean.

-\\ Google Chrome v28.0.1500.72

File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [9907 octets] - [19/07/2013 10:40:50]

########## EOF - C:\AdwCleaner[S1].txt - [9967 octets] ##########

 

 

Junkware removal tool:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.1.6 (07.17.2013:4)
OS: Windows Vista ™ Home Premium x86
Ran by Owner on Fri 07/19/2013 at 10:58:01.96
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\aol toolbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\aol toolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{918FA11E-829F-4653-9B67-2C7C5B9C0936}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{918FA11E-829F-4653-9B67-2C7C5B9C0936}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\aol toolbar"
Successfully deleted: [Folder] "C:\Users\Owner\appdata\local\aol toolbar"

 

~~~ Chrome

Dumping contents of C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default
C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default\aagbdbdidigfdddfgfdhdggfdegedgdf
C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default\aagbdbdidigfdddfgfdhdggfdegedgdf\background.html
C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default\aagbdbdidigfdddfgfdhdggfdegedgdf\manifest.json

Successfully deleted: [Folder] C:\Users\Owner\appdata\local\Google\Chrome\User Data\Default\Default [Default Extension 1.0]

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 07/19/2013 at 11:03:15.87
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

Let me know the next steps I should take.



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:52 AM

Posted 19 July 2013 - 11:32 AM


Hello markhambr

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:52 AM

Posted 24 July 2013 - 01:20 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 markhambr

markhambr
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:52 AM

Posted 25 July 2013 - 12:50 PM

Sorry for the delay. I ran combo fix but must not of posted the results. I will rerun it now to get the log.

 

Otherwise, the computer is running just fine. Thanks for you help so far.



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:52 AM

Posted 25 July 2013 - 01:36 PM

I will be looking for the report


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 markhambr

markhambr
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:52 AM

Posted 25 July 2013 - 01:50 PM

I reran Combofix today and this is the log.

 

ComboFix 13-07-25.02 - Owner 07/25/2013  14:01:30.2.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3006.1609 [GMT -4:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-25 to 2013-07-25  )))))))))))))))))))))))))))))))
.
.
2013-07-25 18:15 . 2013-07-25 18:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-19 14:57 . 2013-07-19 14:57 -------- d-----w- c:\windows\ERUNT
2013-07-19 02:03 . 2013-07-19 02:10 -------- d-----w- c:\windows\system32\MRT
2013-07-19 01:08 . 2013-07-19 01:08 -------- d-----w- C:\FRST
2013-07-11 15:59 . 2013-06-04 01:50 2049024 ----a-w- c:\windows\system32\win32k.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-23 03:42 . 2012-04-02 13:02 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-07-23 03:42 . 2011-05-19 21:40 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-10 21:53 . 2012-11-02 21:18 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-05-23 05:25 . 2013-06-09 13:36 934488 ----a-w- c:\windows\system32\drivers\NIS\1404000.028\symefa.sys
2013-05-21 05:02 . 2013-06-09 13:36 367704 ----a-w- c:\windows\system32\drivers\NIS\1404000.028\symds.sys
2013-05-16 05:02 . 2013-06-09 13:36 603224 ----a-w- c:\windows\system32\drivers\NIS\1404000.028\srtsp.sys
2013-05-15 13:19 . 2010-06-24 15:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-08 04:37 . 2013-06-12 12:08 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-02 22:03 . 2013-06-12 12:08 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-05-02 22:03 . 2013-06-12 12:08 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-02 04:04 . 2013-06-12 12:08 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-05-02 04:03 . 2013-06-12 12:08 37376 ----a-w- c:\windows\system32\printcom.dll
2013-05-01 07:59 . 2013-05-01 07:59 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2013-05-01 07:59 . 2013-05-01 07:59 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-03-07 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-09-13 480560]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-24 13601312]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2009-09-13 103768]
"Monitor"="c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2011-11-12 268640]
"EzPrint"="c:\program files\Lexmark Pro800-Pro900 Series\ezprint.exe" [2011-01-23 148280]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-06-24 92704]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-09-19 202032]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2006-11-02 215552]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2007-07-09 159744]
"lxecmon.exe"="c:\program files\Lexmark Pro800-Pro900 Series\lxecmon.exe" [2011-01-23 770728]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-08 311296]
"HostManager"="c:\program files\Common Files\AOL\1207489872\ee\AOLSoftware.exe" [2010-03-08 41800]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-05-31 152392]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
AOL Desktop.lnk - c:\program files\Common Files\AOL\Launch\aollaunch.exe /d locale=en-US /d brand=aol ee://aol/frontierApp /preload [2010-3-8 41800]
NVIDIA GPU Helper.lnk - c:\windows\system32\rundll32.exe "c:\programdata\NVIDIASpace\cpuhelper.dll",#2 [2006-11-2 44544]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2011-02-18 18:49 49208 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-05-31 15:56 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LightScribe Control Panel]
2007-08-23 21:36 455968 ----a-w- c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 07:59 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]
2009-04-11 06:28 1233920 ----a-w- c:\program files\Windows Sidebar\sidebar.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2013-02-28 22:50 18642024 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UCam_Menu]
2008-06-13 23:11 210216 ------w- c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windstream_BCUC_McciTrayApp]
2010-05-01 00:36 1742336 ----a-w- c:\program files\Windstream_BCUC\McciTrayApp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
WindowsMobile REG_MULTI_SZ    wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ    WcesComm RapiMgr
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ    HPSLPSVC
hpdevmgmt REG_MULTI_SZ    hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-08-23 21:34 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-13 19:23 1173456 ----a-w- c:\program files\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 03:42]
.
2013-07-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-07 12:03]
.
2013-07-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-07 12:03]
.
2013-07-23 c:\windows\Tasks\Norton Security Scan for Owner.job
- c:\progra~1\NORTON~4\Engine\301~1.8\Nss.exe [2011-01-28 07:30]
.
2013-07-24 c:\windows\Tasks\NUSchedule.job
- c:\program files\Norton Utilities 15\nu.exe [2012-11-02 15:00]
.
.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
Trusted Zone: intuit.com\accounts
Trusted Zone: intuit.com\ttlc
Trusted Zone: silkroadtech.com\rc33
Trusted Zone: turbotax.com
TCP: DhcpNameServer = 192.168.254.254
DPF: {854C4B10-3D44-4DFB-AF0B-FC918C6B290C} - hxxps://hannaandersson-openhire.silkroad.com/scraper/Package/ActiveX.CAB
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-07-25 14:16
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\MCLIENT]
"ImagePath"="\"c:\program files\Norton Management\Engine\3.2.0.19\ccSvcHst.exe\" /s \"MCLIENT\" /m \"c:\program files\Norton Management\Engine\3.2.0.19\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-07-25  14:22:15
ComboFix-quarantined-files.txt  2013-07-25 18:22
ComboFix2.txt  2013-07-19 17:52
.
Pre-Run: 16,669,007,872 bytes free
Post-Run: 16,430,989,312 bytes free
.
- - End Of File - - A0155B20BFFAA6D2AD79E4CFE9229DAA
1A1A06F62E891045814007163C1C76C3
 

 

 

Let me know what is next.

markhambr



#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:52 AM

Posted 25 July 2013 - 01:54 PM


Hello markhambr

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 markhambr

markhambr
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:52 AM

Posted 25 July 2013 - 03:30 PM

here is the second run of combofix:

 

 

ComboFix 13-07-25.02 - Owner 07/25/2013  15:04:21.3.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3006.1348 [GMT -4:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
Command switches used :: c:\users\Owner\Desktop\CFScript.txt
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-25 to 2013-07-25  )))))))))))))))))))))))))))))))
.
.
2013-07-25 19:19 . 2013-07-25 19:19 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-19 14:57 . 2013-07-19 14:57 -------- d-----w- c:\windows\ERUNT
2013-07-19 02:03 . 2013-07-19 02:10 -------- d-----w- c:\windows\system32\MRT
2013-07-19 01:08 . 2013-07-19 01:08 -------- d-----w- C:\FRST
2013-07-11 15:59 . 2013-06-04 01:50 2049024 ----a-w- c:\windows\system32\win32k.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-23 03:42 . 2012-04-02 13:02 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-07-23 03:42 . 2011-05-19 21:40 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-10 21:53 . 2012-11-02 21:18 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-05-23 05:25 . 2013-06-09 13:36 934488 ----a-w- c:\windows\system32\drivers\NIS\1404000.028\symefa.sys
2013-05-21 05:02 . 2013-06-09 13:36 367704 ----a-w- c:\windows\system32\drivers\NIS\1404000.028\symds.sys
2013-05-16 05:02 . 2013-06-09 13:36 603224 ----a-w- c:\windows\system32\drivers\NIS\1404000.028\srtsp.sys
2013-05-15 13:19 . 2010-06-24 15:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-08 04:37 . 2013-06-12 12:08 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-02 22:03 . 2013-06-12 12:08 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-05-02 22:03 . 2013-06-12 12:08 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-02 04:04 . 2013-06-12 12:08 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-05-02 04:03 . 2013-06-12 12:08 37376 ----a-w- c:\windows\system32\printcom.dll
2013-05-01 07:59 . 2013-05-01 07:59 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2013-05-01 07:59 . 2013-05-01 07:59 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-03-07 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-09-13 480560]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-24 13601312]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2009-09-13 103768]
"Monitor"="c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2011-11-12 268640]
"EzPrint"="c:\program files\Lexmark Pro800-Pro900 Series\ezprint.exe" [2011-01-23 148280]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-06-24 92704]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-09-19 202032]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2006-11-02 215552]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2007-07-09 159744]
"lxecmon.exe"="c:\program files\Lexmark Pro800-Pro900 Series\lxecmon.exe" [2011-01-23 770728]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-08 311296]
"HostManager"="c:\program files\Common Files\AOL\1207489872\ee\AOLSoftware.exe" [2010-03-08 41800]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-05-31 152392]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
AOL Desktop.lnk - c:\program files\Common Files\AOL\Launch\aollaunch.exe /d locale=en-US /d brand=aol ee://aol/frontierApp /preload [2010-3-8 41800]
NVIDIA GPU Helper.lnk - c:\windows\system32\rundll32.exe "c:\programdata\NVIDIASpace\cpuhelper.dll",#2 [2006-11-2 44544]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2011-02-18 18:49 49208 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-05-31 15:56 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LightScribe Control Panel]
2007-08-23 21:36 455968 ----a-w- c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 07:59 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]
2009-04-11 06:28 1233920 ----a-w- c:\program files\Windows Sidebar\sidebar.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2013-02-28 22:50 18642024 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UCam_Menu]
2008-06-13 23:11 210216 ------w- c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windstream_BCUC_McciTrayApp]
2010-05-01 00:36 1742336 ----a-w- c:\program files\Windstream_BCUC\McciTrayApp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
WindowsMobile REG_MULTI_SZ    wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ    WcesComm RapiMgr
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ    HPSLPSVC
hpdevmgmt REG_MULTI_SZ    hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-08-23 21:34 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-13 19:23 1173456 ----a-w- c:\program files\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 03:42]
.
2013-07-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-07 12:03]
.
2013-07-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-07 12:03]
.
2013-07-23 c:\windows\Tasks\Norton Security Scan for Owner.job
- c:\progra~1\NORTON~4\Engine\301~1.8\Nss.exe [2011-01-28 07:30]
.
2013-07-24 c:\windows\Tasks\NUSchedule.job
- c:\program files\Norton Utilities 15\nu.exe [2012-11-02 15:00]
.
.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
Trusted Zone: intuit.com\accounts
Trusted Zone: intuit.com\ttlc
Trusted Zone: silkroadtech.com\rc33
Trusted Zone: turbotax.com
TCP: DhcpNameServer = 192.168.254.254
DPF: {854C4B10-3D44-4DFB-AF0B-FC918C6B290C} - hxxps://hannaandersson-openhire.silkroad.com/scraper/Package/ActiveX.CAB
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-07-25 15:19
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\MCLIENT]
"ImagePath"="\"c:\program files\Norton Management\Engine\3.2.0.19\ccSvcHst.exe\" /s \"MCLIENT\" /m \"c:\program files\Norton Management\Engine\3.2.0.19\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-07-25  15:24:06
ComboFix-quarantined-files.txt  2013-07-25 19:24
ComboFix2.txt  2013-07-25 18:22
ComboFix3.txt  2013-07-19 17:52
.
Pre-Run: 16,452,575,232 bytes free
Post-Run: 16,467,795,968 bytes free
.
- - End Of File - - 81A6601B6A25EE0304BDD1262278FF00
1A1A06F62E891045814007163C1C76C3
 

 

 

What's next? Markhambr



#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:52 AM

Posted 25 July 2013 - 10:15 PM


Hello markhambr

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users