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Constant BSOD!! At least 2-4 times a day.


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12 replies to this topic

#1 mixer.eldon

mixer.eldon

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  • Local time:12:41 AM

Posted 17 July 2013 - 02:10 AM

Hello! Name is Eldon, and I desperate for help. I've exhausted all ideas and resources that I could find so I'm here.

 

The problem is I am constantly having to deal with the dreaded BSOD. The error I'm getting is system_service_exception (dxgmms1.sys). This started happening a month of two after I updated to Windows 8. I have not been able to rollback to Windows Vista since I do not have the software anymore. It mostly seems to happen while gaming, but it can be pretty random. Please help!!

 

Here are my computer specs.

 

Windows 8 Pro 64-bit
Gigabyte Model: GA-890GPA-UD3H
AMD Phenom II X6 1100T Processor (6 CPUs), ~3.3GHz
8192MB Kingston HyperX RAM

XFX Radeon HD 5750 1 GB

ASUS VS208 Monitor

G15 Gaming Keyboard

G9x Gaming Mouse

Rosewill RP600V2-S-SL 600W ATX12V v2.01 SLI Ready Power Supply

COOLER MASTER V8 120mm Rifle CPU Cooler

Smilodon Raidmax High Performance Case


Edited by mixer.eldon, 17 July 2013 - 03:41 PM.


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#2 Anshad Edavana

Anshad Edavana

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  • Local time:10:11 AM

Posted 17 July 2013 - 02:15 AM

Hi
 
Welcome to the Bleeping Computer forum.   :welcome:
 
We need to collect some basic info to analyze and find the reason behind the crashes. So please follow the below steps.
 
:step1:  Post the full spec or model number of your Laptop\PC
 
:step2: Open C:\Windows\Minidump folder. Copy and  zip the entire contents of that folder and upload to any free file hosting site of your choice. You may have to disable UAC to copy them.
 
Example file hosting sites :
 
 
 
 
 
 
 
Post the download link to the dumps in next reply.
 
:step3:  Generate a report about your system using Speccy by reading the guide below. Make sure to run the Speccy after running the system about one or more hour. This will give us an indication of current CPU -GPU temperature status.
 
 
 Post the web link displayed by Speccy in next reply.
 
:step4:  Download and run Minitoolbox from http://www.bleepingcomputer.com/download/minitoolbox/
 
    Run the tool and only select the following tick boxes.
 
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
 
Now click "Go" and post the output in next reply  (or upload the result.txt with dump files)


#3 mixer.eldon

mixer.eldon
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Posted 17 July 2013 - 03:52 PM

UPDATE

Will not let me access my minidump. When I click continue nothing happens. So overall I can't get into my minidump.

Also occasionally my screen will turn a solid color background (changes depending when it happens) and freezes to the point I have to do a hard reboot.

 

Items you asked for:

Specs and Model# - As for specs and model number, I wrote the specs earlier and this is a custom computer.

Speccy - http://speccy.piriform.com/results/AArSyrhrptIsNgig4Ug3jWg

Minitoolbox -

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Eldon (administrator) on 17-07-2013 at 16:39:15
Running from "C:\Users\Eldon\Downloads"
Microsoft Windows 8 Pro  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/16/2013 09:48:01 AM) (Source: Application Error) (User: )
Description: Faulting application name: Borderlands2.exe, version: 1.0.10.24011, time stamp: 0x51cb7785
Faulting module name: Borderlands2.exe, version: 1.0.10.24011, time stamp: 0x51cb7785
Exception code: 0xc0000005
Fault offset: 0x006f4fc5
Faulting process id: 0x5c8
Faulting application start time: 0xBorderlands2.exe0
Faulting application path: Borderlands2.exe1
Faulting module path: Borderlands2.exe2
Report Id: Borderlands2.exe3
Faulting package full name: Borderlands2.exe4
Faulting package-relative application ID: Borderlands2.exe5

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service) (User: )
Description: The plug-in manager <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application


Details:
    (HRESULT : 0x8e5e0210) (0x8e5e0210)

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
    The content index catalog is corrupt.   0xc0041801 (0xc0041801)

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4810 - enduser\mssearch2\search\ytrip\common\util\jetutil.cpp (167)}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
     0x8e5e0210 (0x8e5e0210)

Error: (07/16/2013 00:48:46 AM) (Source: ESENT) (User: )
Description: SearchIndexer (3788) Windows: Error -1811 (0xfffff8ed) occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\edb00005.log.

Error: (07/16/2013 00:37:44 AM) (Source: Application Error) (User: )
Description: Faulting application name: Borderlands2.exe, version: 1.0.10.24011, time stamp: 0x51cb7785
Faulting module name: Borderlands2.exe, version: 1.0.10.24011, time stamp: 0x51cb7785
Exception code: 0xc0000005
Fault offset: 0x00fd398e
Faulting process id: 0xff4
Faulting application start time: 0xBorderlands2.exe0
Faulting application path: Borderlands2.exe1
Faulting module path: Borderlands2.exe2
Report Id: Borderlands2.exe3
Faulting package full name: Borderlands2.exe4
Faulting package-relative application ID: Borderlands2.exe5


System errors:
=============
Error: (07/17/2013 04:35:13 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:17:12 PM on ?7/?17/?2013 was unexpected.

Error: (07/17/2013 08:57:14 AM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff88007a117be, 0xfffff8801a9d44b0, 0x0000000000000000)C:\Windows\MEMORY.DMP071713-11856-01

Error: (07/17/2013 08:57:12 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:46:14 AM on ?7/?17/?2013 was unexpected.

Error: (07/17/2013 07:26:14 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:17:24 AM on ?7/?17/?2013 was unexpected.

Error: (07/17/2013 02:37:26 AM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff880013bb7be, 0xfffff8801bcad4b0, 0x0000000000000000)C:\Windows\MEMORY.DMP071713-12464-01

Error: (07/17/2013 02:37:24 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:20:08 AM on ?7/?17/?2013 was unexpected.

Error: (07/17/2013 01:45:10 AM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053

Error: (07/17/2013 01:45:10 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (07/17/2013 01:40:08 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:37:47 AM on ?7/?17/?2013 was unexpected.

Error: (07/16/2013 03:09:06 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4


Microsoft Office Sessions:
=========================
Error: (07/16/2013 09:48:01 AM) (Source: Application Error)(User: )
Description: Borderlands2.exe1.0.10.2401151cb7785Borderlands2.exe1.0.10.2401151cb7785c0000005006f4fc55c801ce821f84daa5d7C:\Program Files (x86)\Steam\steamapps\common\Borderlands 2\Binaries\Win32\Borderlands2.exeC:\Program Files (x86)\Steam\steamapps\common\Borderlands 2\Binaries\Win32\Borderlands2.exe53ffec24-ee1e-11e2-be7c-1c6f6590397e

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)
Search.TripoliIndexer

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    (HRESULT : 0x8e5e0210) (0x8e5e0210)
Search.TripoliIndexer

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.   0xc0041801 (0xc0041801)
The catalog is corrupt

Error: (07/16/2013 00:48:46 AM) (Source: Windows Search Service)(User: )
Description:
Details:
     0x8e5e0210 (0x8e5e0210)
4810 - enduser\mssearch2\search\ytrip\common\util\jetutil.cpp (167)

Error: (07/16/2013 00:48:46 AM) (Source: ESENT)(User: )
Description: SearchIndexer3788Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\edb00005.log-1811 (0xfffff8ed)

Error: (07/16/2013 00:37:44 AM) (Source: Application Error)(User: )
Description: Borderlands2.exe1.0.10.2401151cb7785Borderlands2.exe1.0.10.2401151cb7785c000000500fd398eff401ce81dae9061ad4C:\Program Files (x86)\Steam\steamapps\common\Borderlands 2\Binaries\Win32\Borderlands2.exeC:\Program Files (x86)\Steam\steamapps\common\Borderlands 2\Binaries\Win32\Borderlands2.exe74d6402d-edd1-11e2-be7a-1c6f6590397e


=========================== Installed Programs ============================

4500_G510gm_Help (Version: 1.00.0000)
4500G510gm (Version: 140.0.001.000)
4500G510gm_Software_Min (Version: 140.0.001.000)
64 Bit HP CIO Components Installer (Version: 7.2.8)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
AMD Accelerated Video Transcoding (Version: 12.10.100.30328)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Fuel (Version: 2013.0328.2218.38225)
AMD VISION Engine Control Center (Version: 2013.0328.2218.38225)
Bing Bar (Version: 7.1.355.0)
Borderlands 2
BufferChm (Version: 140.0.298.000)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center InstallProxy (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
CCleaner (Version: 4.03)
Cheat Engine 6.3
Destinations (Version: 140.0.253.000)
DeviceDiscovery (Version: 140.0.298.000)
DivX Setup (Version: 2.6.1.44)
DocProc (Version: 140.0.185.000)
Fax (Version: 140.0.307.000)
Ghost Recon Online (NCSA-Live) (Version: 1.33.8542.1)
Google Talk Plugin (Version: 4.2.1.14031)
GPBaseService2 (Version: 140.0.297.000)
HP Customer Participation Program 14.0 (Version: 14.0)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Officejet 4500 G510g-m 14.0 Rel. 6 (Version: 14.0)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.005.000.002)
HPDiagnosticAlert (Version: 1.00.0000)
HPProductAssistant (Version: 140.0.298.000)
HPSSupply (Version: 140.0.297.000)
Infestation Survivor Stories version 1.0 (Version: 1.0)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Left 4 Dead
Left 4 Dead 2
MarketResearch (Version: 140.0.212.000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
Network64 (Version: 140.0.306.000)
NirSoft BlueScreenView
OCR Software by I.R.I.S. 14.0 (Version: 14.0)
PunkBuster Services (Version: 0.993)
Recuva (Version: 1.47)
Scan (Version: 140.0.253.000)
Shop for HP Supplies (Version: 14.0)
SolutionCenter (Version: 140.0.299.000)
Speccy (Version: 1.22)
Spiral Knights
Status (Version: 140.0.342.000)
Steam (Version: 1.0.0.0)
Team Fortress 2
TeamSpeak 3 Client (Version: 3.0.10)
Toolbox (Version: 140.0.596.000)
TrayApp (Version: 140.0.297.000)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
VLC media player 2.0.7 (Version: 2.0.7)
WebReg (Version: 140.0.297.017)

========================= Devices: ================================

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: ATA Channel 0
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: ATA Channel 1
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8168

Name: Speakers (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:

Name: WDC WD7501AAES-75W7A0 ATA Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Renesas USB 3.0 eXtensible Host Controller - 0096 (Microsoft)
Description: USB xHCI Compliant Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Generic USB xHCI Host Controller
Service: USBXHCI

Name: Root Print Queue
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: volmgr

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: HP Printer
Description: HP Printer
Class Guid: {49ce6ac8-6f86-11d2-b1e5-0080c72e74a2}
Manufacturer: Hewlett-Packard
Service: Dot4Print

Name: Standard Dual Channel PCI IDE Controller
Description: Standard Dual Channel PCI IDE Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: pciide

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Microsoft Basic Display Driver
Description: Microsoft Basic Display Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard display types)
Service: BasicDisplay

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: D:\
Description: STORAGE DEVICE  
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic
Service: WUDFWpdFs

Name: F:\
Description: STORAGE DEVICE  
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic
Service: WUDFWpdFs

Name: G:\
Description: STORAGE DEVICE  
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic
Service: WUDFWpdFs

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Standard Enhanced PCI to USB Host Controller
Description: Standard Enhanced PCI to USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbehci

Name: Standard Enhanced PCI to USB Host Controller
Description: Standard Enhanced PCI to USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbehci

Name: Standard Enhanced PCI to USB Host Controller
Description: Standard Enhanced PCI to USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbehci

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:

Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn

Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Texas Instruments 1394 OHCI Compliant Host Controller
Description: Texas Instruments 1394 OHCI Compliant Host Controller
Class Guid: {6bdd1fc1-810f-11d0-bec7-08002be2092f}
Manufacturer: Texas Instruments
Service: 1394ohci

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: Standard floppy disk controller
Description: Standard floppy disk controller
Class Guid: {4d36e969-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard floppy disk controllers)
Service: fdc

Name: USB Root Hub (xHCI)
Description: USB Root Hub (xHCI)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB HUBs)
Service: USBHUB3

Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus

Name: Microsoft Virtual Drive Enumerator
Description: Microsoft Virtual Drive Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vdrvroot

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: Microsoft Storage Spaces Controller
Description: Microsoft Storage Spaces Controller
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: spaceport

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Standard Dual Channel PCI IDE Controller
Description: Standard Dual Channel PCI IDE Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: pciide

Name: Logitech Wireless Headset
Description: USB Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: (Generic USB Audio)
Service: usbaudio

Name: Communications Port (COM1)
Description: Communications Port
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard port types)
Service: Serial

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft Kernel Debug Network Adapter
Description: Microsoft Kernel Debug Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: kdnic

Name: Microsoft XPS Document Writer
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:

Name: HP Officejet 4500 G510g-m fax
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer:
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Digital Audio (S/PDIF) (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid

Name: PCI standard ISA bridge
Description: PCI standard ISA bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: msisadrv

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: High Definition Audio Bus
Description: High Definition Audio Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: AMD
Service: HDAudBus

Name: High Definition Audio Bus
Description: High Definition Audio Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: AMD
Service: HDAudBus

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft Device Association Root Enumerator
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:

Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Standard Dual Channel PCI IDE Controller
Description: Standard Dual Channel PCI IDE Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: pciide

Name: Officejet 4500 G510g-m (Dot4PRINT)
Description: Officejet 4500 G510g-m (Dot4PRINT)
Class Guid: {49ce6ac8-6f86-11d2-b1e5-0080c72e74a2}
Manufacturer: Hewlett-Packard
Service:

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:

Name: Microsoft Basic Render Driver
Description: Microsoft Basic Render Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BasicRender

Name: HP Officejet 4500 G510g-m
Description: HP Officejet 4500 G510g-m
Class Guid: {4d36e979-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: High Definition Audio Device
Description: High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HdAudAddService

Name: ATI I/O Communications Processor SMBus Controller
Description: ATI I/O Communications Processor SMBus Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: ATI
Service:

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Headset (Logitech Wireless Headset)
Description: Headset (Logitech Wireless Headset)
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:

Name: System speaker
Description: System speaker
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: ATI I/O Communications Processor PCI Bus Controller
Description: ATI I/O Communications Processor PCI Bus Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: ATI
Service: pci

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Digital Audio (S/PDIF) (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: Generic STORAGE DEVICE USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Generic STORAGE DEVICE USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Generic STORAGE DEVICE USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Generic STORAGE DEVICE USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: AMD Phenom™ II X6 1100T Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM

Name: AMD Phenom™ II X6 1100T Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM

Name: AMD Phenom™ II X6 1100T Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM

Name: AMD Phenom™ II X6 1100T Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM

Name: AMD Phenom™ II X6 1100T Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM

Name: AMD Phenom™ II X6 1100T Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM

Name: ATI Radeon HD 5700 Series
Description: ATI Radeon HD 5700 Series
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Advanced Micro Devices, Inc.
Service: amdkmdap

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Floppy disk drive
Description: Floppy disk drive
Class Guid: {4d36e980-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard floppy disk drives)
Service: flpydisk

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid

Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Headset (Logitech Wireless Headset)
Description: Headset (Logitech Wireless Headset)
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:

Name: HP Officejet 4500 G510g-m
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: HP
Service:

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: HP Officejet 4500 G510g-m
Description: HP Officejet 4500 G510g-m
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: HP
Service: dot4

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: USB Printing Support
Description: USB Printing Support
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Microsoft
Service: usbprint

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios

Name: Officejet 4500 G510g-m
Description: Officejet 4500 G510g-m
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Hewlett-Packard
Service: usbscan

Name: Digital Audio (S/PDIF) (High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: ATA Channel 0
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: ATA Channel 1
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: ATAPI DVD A  DH16A6L ATA Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: Fax
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:

Name: AMD High Definition Audio Device
Description: AMD High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Advanced Micro Devices
Service: AtiHDAudioService

Name: Remote Desktop Device Redirector Bus
Description: Remote Desktop Device Redirector Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: rdpbus

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: ATA Channel 0
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: ATA Channel 1
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci


========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 8189.55 MB
Available physical RAM: 6621.91 MB
Total Pagefile: 16381.55 MB
Available Pagefile: 14633.92 MB
Total Virtual: 4095.88 MB
Available Virtual: 3953.48 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:698.64 GB) (Free:609.04 GB) NTFS

========================= Users: ========================================

User accounts for \\BEDROOM

Administrator            Eldon                    Guest                    


**** End of log ****
 



#4 Anshad Edavana

Anshad Edavana

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Posted 17 July 2013 - 11:29 PM

Hi

 

From the symptoms you described i suspect a graphic card related issue. It could be either hardware or software but without the minidumps i can't say it for sure. 

 

Please follow the below steps.

 

:step1: Turn off User Account Control and restart the system.

 

 

Now you will be able to copy all the dump files from C:\Windows\Minidump folder. Zip them all to a single file and upload to one of the free file hosting site.

 

:step2: Remove the graphic card and re-seat it to make sure there are no contact problems.

 

:step3: Clean install AMD graphic and chipset drivers.

 

  A ) Delete the folder AMD/ATI from the root of C drive.

 

  B ) Open Control Panel -->Programs and uninstall all AMD items you can see. Double check and make sure all of the AMD drivers or components are uninstalled.

 

  C )Download and install the latest chipset driver from the below link.

 

 

 

  D )  Download and install the latest WHQL driver form the below link.

 

  http://www2.ati.com/drivers/13-4_win7_win8_64_dd_ccc_whql.exe

 

 

:step4: Update Direct X

 

 http://www.microsoft.com/en-in/download/details.aspx?id=35

 

:step5: Make sure the interior of the system is clean from dusts and both CPU and graphic card fans works fine.

 

 

Follow all the steps exactly and check how the system works. If the issue remains, please upload the new crash dumps.


Edited by Anshad Edavana, 18 July 2013 - 12:15 AM.


#5 mixer.eldon

mixer.eldon
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Posted 18 July 2013 - 09:23 AM

Ok everything has been done and I even went as far as cleaning and redoing the thermal paste since it looks pretty gunky in there. Will update if things are going bad or good.



#6 Anshad Edavana

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Posted 18 July 2013 - 11:10 AM

Hi

 

I will be around. Let me know your findings after running the system a couple of days.



#7 mixer.eldon

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Posted 18 July 2013 - 08:30 PM

Well sure enough same exact crash code again. Here is the dump file. I used 7zip to archive it.

 

http://www.mediafire.com/download/jiah7sdigv2gikr/071813-15709-01.7z


Edited by mixer.eldon, 18 July 2013 - 08:31 PM.


#8 Anshad Edavana

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Posted 19 July 2013 - 02:51 AM

Hi

 

Thanks for providing the dump files. 

 

Here is the summary of the stop code you received :

BugCheck 3B, {c0000005, fffff88007c517be, fffff8801b9e84b0, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiInterlockedRemoveHeadListIfExist+36 )

Dxgmms1.sys is the part of Windows executive that interacts with the video driver. It means either the graphic card or it's driver could be the probable culprit.

 

Follow the below steps exactly.

 

:step1: You are still using the old video driver.

Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Mar 29 06:39:45 2013 (5154E9D9)

Your driver is from March and the one i suggested to download is from May 2013. Please follow instructions from the step 3 of my previous post and make sure you are using version 13.4 of the AMD driver. Also update the Direct X and chipset drivers as instructed.

 

:step2: Update System BIOS.

 

http://download.gigabyte.us/FileList/BIOS/mb_bios_ga-890gpa-ud3h_v2.x_ff.exe

 

:step3: Make sure to not to overclock the graphic card. Especially don't use the AMD overdrive function.

 

:step4: If the issue still remains even after performing all the above steps, unplug the graphic card and use the on-board graphics instead. Yes,you won't be able to play games but instead play some high definition movies to stress test the system.

 

Post your findings after doing the above steps.


Edited by Anshad Edavana, 20 July 2013 - 01:22 AM.


#9 live_pc_expert

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Posted 19 July 2013 - 06:15 PM

In order to provide you with correct solution please replay with the STOP
Error Code that you are getting.

You must have selected "Keep All Settings" while upgrading from Windows
Vista to Windows 8. As Windows Vista itself is not a stable Operating System
and neither Windows 8 hence there are several conflicts then can cause the
issue.

It can be due to corrupt Windows 8 files or due to the Graphic Card Driver

You can try the following
01. Uninstall the Graphic and Chipset Drivers from Device Manager
02. Uninstall the Graphic Driver from "Programs and Features"
03. Restart the computer
04. Download and install the Graphic and Chipset Drivers from -
http://www.gigabyte.com/support-downloads/support-downloads.aspx
05. Try to use the computer and hopefully you will not get the error, if the
issue persists then post back the STOP Error Code with its parameters

 



#10 mixer.eldon

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Posted 20 July 2013 - 06:15 PM

ok I re-did everything again....almost.

 

The motherboard BIOS would not let me update saying File Size Incorrect.



#11 Anshad Edavana

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Posted 21 July 2013 - 09:34 AM

Hi

 

Here is the official support page of your motherboard model. 

 

http://www.gigabyte.in/products/product-page.aspx?pid=3516#bios

 

Please download the latest version from there. Make sure to run the update utility as admin (right click --> run as admin )

 

If that doesn't works, try the Gigabyte @BIOS utility. This tool has a function to automatically download the current version from Internet and then updating.

 

http://download.gigabyte.eu/FileList/Utility/motherboard_utility_atbios.exe

 

User manual : http://www.gigabyte.com/webpage/20/images/utiltiy_atbios_uefi.pdf

 

Once the BIOS is successfully updated, make sure to uninstall the utility.



#12 mixer.eldon

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Posted 23 July 2013 - 01:45 PM

Still had the crash. Here is the new dump report. I had to use blueview program.

 

Dump File         : 072013-15974-01.dmp
Crash Time        : 7/20/2013 10:44:42 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff802`c46fc00c
Parameter 3       : 00000000`00000000
Parameter 4       : ffffffff`ffffffff
Caused By Driver  : hal.dll
Caused By Address : hal.dll+6f55
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+5a440
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072013-15974-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 280,768
Dump File Time    : 7/20/2013 10:45:40 PM



#13 Anshad Edavana

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Posted 23 July 2013 - 02:05 PM

Hi

 

:step1: Verify the integrity of RAM modules.

 

Read instructions from the below link and run Memtest86+ to thoroughly test the RAM. 

 

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

For an accurate result, you should run at least 7 or more passes with it. More passes will be better but it will take several hours to complete. While the test is running you can leave the system and do other things.

 

This video will give you a better understanding about the test.

 

 

If you see errors, you got a memory issue.

 

Don't proceed to the next steps if you receives errors during the test.

 

:step2: Turn off PCI Express link state power management.

 

http://www.sevenforums.com/tutorials/292971-pcie-link-state-power-management-turn-off-windows.html

 

:step3: Run system file checker.

 

Open an elevated command prompt and enter SFC /SCANNOW in it to begin the integrity checking of core Windows files.

 

 

Let me know the output message it displays.

 

:step4:  If the RAM is okay and you are continue to receive the blue screens, enable Driver Verifier.

 

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

Follow instructions in the guide exactly. This will stress test all third party drivers and create a blue screen immediately when it detects a violation. After you receives three or more BSOD, upload them for analysis. 

 

Regards.


Edited by Anshad Edavana, 23 July 2013 - 02:36 PM.





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