Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Window won't Start. Startup repair and System Restore Fails.


  • Please log in to reply
1 reply to this topic

#1 Shadow N7

Shadow N7

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:01:26 AM

Posted 16 July 2013 - 05:36 PM

Windows 7 won't start. This began to happen last night and didn't notice anything wrong the day before when using it. Startup repair fails and also system restore. I have tried system restore from varous points. I went ahead and tried sfc/scannow in the command prompt and it tells me repair is still in process and needs to restart.

 

Problem Event Name: Startup Repair Offline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: Unknown
Problem Signature 4: 21200770
Problem Signature 5: AutoFailover
Problem Signature 6: 8
Problem Signature 7: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

 

I found a similar thread on this site from a year ago and sounds similar to details I listed.

http://www.bleepingcomputer.com/forums/t/448339/windows-failed-to-start-system-repair-cant-discover-problem/

After read through that thread I recall that I got the same pop up over a week ago stating "Windows cannot read removable disk"

 

I posted in a thread earlier today in the Windows 7 forums and another user agreed it may be malware.



BC AdBot (Login to Remove)

 


#2 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,772 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:01:26 AM

Posted 16 July 2013 - 08:14 PM

Hi and :welcome:

 

Lets give it a try.

Please download Farbar Recovery Scan Tool and save it to a flash drive.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Plug the flash drive into the infected PC.

  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
  • Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html



    To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:
  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt
  • Select Command Prompt

    Once in the Command Prompt:
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

 

 

 


No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users