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fake MRT, ran malwarebytes, still cannot download


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35 replies to this topic

#16 paulwp

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Posted 25 July 2013 - 02:25 PM

Thank you SOOOOOOO much for your help btw.  I took it to a computer place before getting on the forum and they told me they would just wipe the computer.  I asked them if they would at least try to remove the virus without doing that first.  They said very half-heartedly "we have a scan we can try, but it will probably be wiped, and it will be 6 days till we get to it."  you have really been a life-saver



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#17 gringo_pr

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Posted 25 July 2013 - 10:53 PM


Hello paulwp

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#18 paulwp

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Posted 26 July 2013 - 01:21 PM

7-zip v9.20
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X MUI
Amazon Links
Bejeweled 3
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox
ESET Online Scanner v3
FATE - The Traitor Soul
Garmin Communicator Plugin
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
Java Auto Updater
Java™ 6 Update 25
Junk Mail filter update
Label@Once 1.0
Letters from Nowhere 2
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
Norton PC Checkup
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Playtopus
Polar Bowler
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
RollerCoaster Tycoon 3: Platinum
SavetheChildren Reminder by We-Care.com v4.1.19.4
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Skype Launcher
Skype™ 6.3
Tales of Lagoona
Toshiba App Place
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
Toshiba Laptop Checkup
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
Toshiba Online Backup
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Resolution+ Plug-in for Windows Media Player
TOSHIBA Service Station
TOSHIBA Sleep Utility
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
TOSHIBARegistration
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
US Tech Support Framework
Virtual Villagers 4 - The Tree of Life
WildTangent Games
WildTangent Games App (Toshiba Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma's Revenge
 



#19 gringo_pr

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Posted 26 July 2013 - 08:54 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X MUI
      Java™ 6 Update 25


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#20 paulwp

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Posted 26 July 2013 - 10:20 PM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.27.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
Paul and Shannon :: PAULANDSHANNON [administrator]

7/26/2013 5:14:51 PM
mbam-log-2013-07-26 (17-14-51).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 215779
Time elapsed: 4 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\Paul and Shannon\Templates\2433f433 (Trojan.Agent.TPL) -> Quarantined and deleted successfully.
C:\Users\Paul and Shannon\AppData\Local\2433f433 (Trojan.Agent.TPL) -> Quarantined and deleted successfully.

(end)



#21 paulwp

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Posted 26 July 2013 - 10:26 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:25:21 PM, on 7/26/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16635)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Users\Paul and Shannon\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Paul and Shannon\Desktop\killers\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - Startup: Dropbox.lnk = Paul and Shannon\AppData\Roaming\Dropbox\bin\Dropbox.exe
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: GFNEX Service (GFNEXSrv) - Unknown owner - C:\Windows\System32\GFNEXSrv.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: lxdn_device - Unknown owner - C:\windows\system32\lxdncoms.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10568 bytes

 

 

No issues right now



#22 gringo_pr

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Posted 27 July 2013 - 12:17 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
      O4 - HKLM\..\Run: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
      O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - Startup: Dropbox.lnk = Paul and Shannon\AppData\Roaming\Dropbox\bin\Dropbox.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#23 paulwp

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Posted 27 July 2013 - 03:51 PM

the following error box keeps popping up

 

RunDLL

"there was a problem starting

C:\Users\PAULAN~1\AppData\Local\PLAYTO~1\Updater.dll

 

The specified module could not be found."



#24 gringo_pr

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Posted 27 July 2013 - 03:56 PM



Hello paulwp

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTL.txt in your next reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#25 paulwp

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Posted 27 July 2013 - 06:13 PM

C:\Users\Paul and Shannon\Downloads\microsoft windows installer cleanup utility.exe multiple threats

 

 

above is the eset scan.  I have also been receiving the error box in the post above



#26 paulwp

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Posted 27 July 2013 - 06:26 PM

OTL logfile created on: 7/27/2013 1:15:02 PM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Paul and Shannon\Desktop\killers
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16635)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
3.91 Gb Total Physical Memory | 1.76 Gb Available Physical Memory | 44.84% Memory free
7.83 Gb Paging File | 5.60 Gb Available in Paging File | 71.61% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 579.60 Gb Total Space | 517.94 Gb Free Space | 89.36% Space Free | Partition Type: NTFS
Unable to calculate disk information.
 
Computer Name: PAULANDSHANNON | User Name: Paul and Shannon | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - C:\Users\Paul and Shannon\Desktop\killers\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
PRC - C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe (Symantec Corporation)
PRC - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe (Symantec Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
 
 
========== Modules (No Company Name) ==========
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (NisSrv) -- c:\Program Files\Microsoft Security Client\NisSrv.exe (Microsoft Corporation)
SRV:64bit: - (MsMpSvc) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe (Microsoft Corporation)
SRV:64bit: - (TPCHSrv) -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe (TOSHIBA Corporation)
SRV:64bit: - (TOSHIBA HDD SSD Alert Service) -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe (TOSHIBA Corporation)
SRV:64bit: - (TOSHIBA eco Utility Service) -- C:\Program Files\TOSHIBA\TECO\TecoService.exe (TOSHIBA Corporation)
SRV:64bit: - (TosCoSrv) -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe (TOSHIBA Corporation)
SRV:64bit: - (TODDSrv) -- C:\Windows\SysNative\TODDSrv.exe (TOSHIBA Corporation)
SRV:64bit: - (wlcrasvc) -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe (Microsoft Corporation)
SRV:64bit: - (GFNEXSrv) -- C:\Windows\SysNative\GFNEXSrv.exe ()
SRV:64bit: - (lxdn_device) -- C:\Windows\SysNative\lxdncoms.exe ( )
SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)
SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
SRV - (SkypeUpdate) -- C:\Program Files (x86)\Skype\Updater\Updater.exe (Skype Technologies)
SRV - (Norton PC Checkup Application Launcher) -- C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe (Symantec Corporation)
SRV - (PCCUJobMgr) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe (Symantec Corporation)
SRV - (TMachInfo) -- C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe (TOSHIBA Corporation)
SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
SRV - (GamesAppService) -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe (WildTangent, Inc.)
SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - (NisDrv) -- C:\Windows\SysNative\drivers\NisDrvWFP.sys (Microsoft Corporation)
DRV:64bit: - (Fs_Rec) -- C:\windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (PGEffect) -- C:\Windows\SysNative\drivers\PGEffect.sys (TOSHIBA Corporation)
DRV:64bit: - (SynTP) -- C:\Windows\SysNative\drivers\SynTP.sys (Synaptics Incorporated)
DRV:64bit: - (RTL8167) -- C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek                                            )
DRV:64bit: - (iaStor) -- C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)
DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\drivers\TsUsbGD.sys (Microsoft Corporation)
DRV:64bit: - (RTL8192Ce) -- C:\Windows\SysNative\drivers\rtl8192ce.sys (Realtek Semiconductor Corporation                           )
DRV:64bit: - (RSUSBSTOR) -- C:\Windows\SysNative\drivers\RtsUStor.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (MEIx64) -- C:\Windows\SysNative\drivers\HECIx64.sys (Intel Corporation)
DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\drivers\IntcDAud.sys (Intel® Corporation)
DRV:64bit: - (tdcmdpst) -- C:\Windows\SysNative\drivers\tdcmdpst.sys (TOSHIBA Corporation.)
DRV:64bit: - (TVALZ) -- C:\Windows\SysNative\drivers\TVALZ_O.SYS (TOSHIBA Corporation)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (tos_sps64) -- C:\Windows\SysNative\drivers\tos_sps64.sys (TOSHIBA Corporation)
DRV:64bit: - (TVALZFL) -- C:\Windows\SysNative\drivers\TVALZFL.sys (TOSHIBA Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{6373B73D-E539-4A6D-B234-8F956D76292F}: "URL" = http://www.google.com/search?sourceid=ie9&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNP
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{6373B73D-E539-4A6D-B234-8F956D76292F}: "URL" = http://www.google.com/search?sourceid=ie9&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNP
 
 
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\..\SearchScopes,DefaultScope = {1840AC8E-48E0-4297-ADDB-D3DCCF8499AF}
IE - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\..\SearchScopes\{1840AC8E-48E0-4297-ADDB-D3DCCF8499AF}: "URL" = http://www.google.com/search?sourceid=ie9&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNP_enUS495
IE - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\..\SearchScopes\{6373B73D-E539-4A6D-B234-8F956D76292F}: "URL" = http://www.google.com/search?sourceid=ie9&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNP
IE - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
 
 
========== FireFox ==========
 
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_7_700_224.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
FF - HKLM\Software\MozillaPlugins\@garmin.com/GpsControl: C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.25.2: C:\windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.25.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
 
 
[2013/06/15 15:38:05 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Paul and Shannon\AppData\Roaming\Mozilla\Extensions
 
========== Chrome  ==========
 
CHR - default_search_provider: Conduit (Enabled)
CHR - default_search_provider: search_url = http://search.conduit.com/Results.aspx?q={searchTerms}&SearchSource=49&CUI=UN21942986281671424&ctid=CT3303000&UM=2
CHR - default_search_provider: suggest_url = http://suggest.search.conduit.com/CSuggestJson.ashx?prefix={searchTerms}&CUI=UN21942986281671424&UM=2
 
O1 HOSTS File: ([2013/07/25 09:09:42 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1       localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [HSON] C:\Program Files\TOSHIBA\TBS\HSON.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [Teco] C:\Program Files\TOSHIBA\TECO\Teco.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosNC] C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-3619482449-2521241243-3538995154-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O13 - gopher Prefix: missing
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
O16 - DPF: Garmin Communicator Plug-In https://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 172.16.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{57D5A073-1E6F-443B-AFE7-9B6848670ADE}: DhcpNameServer = 172.16.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{5AE0772E-DEF4-4E17-8846-7BEEB76F5E34}: DhcpNameServer = 172.16.0.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2013/07/26 17:06:57 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2013/07/26 17:06:40 | 000,867,240 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\npDeployJava1.dll
[2013/07/26 17:06:40 | 000,263,592 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\javaws.exe
[2013/07/26 17:06:34 | 000,175,016 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\javaw.exe
[2013/07/26 17:06:34 | 000,175,016 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\java.exe
[2013/07/26 17:06:34 | 000,096,168 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\WindowsAccessBridge-32.dll
[2013/07/26 17:06:22 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Java
[2013/07/26 17:05:53 | 000,000,000 | ---D | C] -- C:\ProgramData\McAfee
[2013/07/26 17:05:53 | 000,000,000 | ---D | C] -- C:\Program Files\CCleaner
[2013/07/26 16:55:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe
[2013/07/25 12:44:52 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2013/07/25 09:11:12 | 000,000,000 | ---D | C] -- C:\windows\temp
[2013/07/25 08:07:22 | 000,518,144 | ---- | C] (SteelWerX) -- C:\windows\SWREG.exe
[2013/07/25 08:07:22 | 000,406,528 | ---- | C] (SteelWerX) -- C:\windows\SWSC.exe
[2013/07/25 08:07:22 | 000,060,416 | ---- | C] (NirSoft) -- C:\windows\NIRCMD.exe
[2013/07/25 08:07:16 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/07/25 08:07:02 | 000,000,000 | ---D | C] -- C:\windows\erdnt
[2013/07/24 17:50:29 | 000,000,000 | ---D | C] -- C:\windows\ERUNT
[2013/07/24 17:28:53 | 000,000,000 | ---D | C] -- C:\ProgramData\HitmanPro
[2013/07/24 14:52:09 | 000,000,000 | ---D | C] -- C:\windows\Minidump
[2013/07/24 14:37:17 | 000,000,000 | ---D | C] -- C:\ProgramData\Yahoo!
[2013/07/24 14:37:09 | 000,000,000 | ---D | C] -- C:\ProgramData\Yahoo! Companion
[2013/07/24 14:37:09 | 000,000,000 | ---D | C] -- C:\Users\Paul and Shannon\AppData\Roaming\Yahoo!
[2013/07/24 14:37:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Yahoo!
[2013/07/24 10:39:20 | 000,000,000 | ---D | C] -- C:\ProgramData\StarApp
[2013/07/24 10:39:06 | 000,000,000 | ---D | C] -- C:\ProgramData\InstallMate
[2013/07/24 10:34:40 | 000,000,000 | ---D | C] -- C:\Users\Paul and Shannon\AppData\Local\nCryptedCloud
[2013/07/24 10:34:30 | 000,000,000 | ---D | C] -- C:\Users\Paul and Shannon\AppData\Roaming\nCryptedCloud
[2013/07/24 10:32:05 | 000,000,000 | ---D | C] -- C:\Users\Paul and Shannon\AppData\Roaming\uTorrent
[2013/07/23 10:50:32 | 000,000,000 | ---D | C] -- C:\FRST
[2013/07/16 08:38:17 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
[2013/07/16 06:49:45 | 000,000,000 | ---D | C] -- C:\Users\Paul and Shannon\AppData\Roaming\Malwarebytes
[2013/07/16 06:49:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/07/16 06:49:30 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys
[2013/07/16 06:49:30 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/07/16 06:49:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/07/16 06:43:42 | 000,000,000 | ---D | C] -- C:\Users\Paul and Shannon\Desktop\killers
[2013/07/11 13:03:02 | 000,391,168 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\ieui.dll
[2013/07/11 13:03:01 | 000,526,336 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ieui.dll
[2013/07/11 13:03:00 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iesysprep.dll
[2013/07/11 13:03:00 | 000,089,600 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\RegisterIEPKEYs.exe
[2013/07/11 13:03:00 | 000,071,680 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\RegisterIEPKEYs.exe
[2013/07/11 13:03:00 | 000,067,072 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iesetup.dll
[2013/07/11 13:03:00 | 000,061,440 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iesetup.dll
[2013/07/11 13:03:00 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ie4uinit.exe
[2013/07/11 13:03:00 | 000,039,936 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iernonce.dll
[2013/07/11 13:03:00 | 000,033,280 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iernonce.dll
[2013/07/11 13:02:59 | 000,136,704 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iesysprep.dll
[2013/07/11 13:02:58 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\msfeeds.dll
[2013/07/11 13:02:57 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\jscript.dll
[2013/07/11 13:02:57 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\jscript.dll
[2013/07/11 13:02:56 | 003,958,784 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\jscript9.dll
[2013/07/10 20:37:24 | 000,624,128 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\qedit.dll
[2013/07/10 20:37:23 | 000,509,440 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\qedit.dll
[2013/07/10 20:37:22 | 001,887,744 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\WMVDECOD.DLL
[2013/07/10 20:37:22 | 001,620,480 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\WMVDECOD.DLL
[2013/07/10 20:36:42 | 001,643,520 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\DWrite.dll
[2013/07/08 15:10:03 | 000,000,000 | ---D | C] -- C:\Users\Paul and Shannon\Desktop\Multiply Movement
[2013/07/08 15:09:40 | 000,000,000 | ---D | C] -- C:\Users\Paul and Shannon\Documents\New folder
[2013/07/08 13:14:29 | 000,000,000 | ---D | C] -- C:\Users\Paul and Shannon\Documents\Non GMO foods
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]
 
========== Files - Modified Within 30 Days ==========
 
File not found -- C:\windows\SysNative\
[2013/07/27 13:15:01 | 000,000,912 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/07/27 13:11:34 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2013/07/27 12:32:49 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2013/07/27 09:09:09 | 000,024,608 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/07/27 09:09:09 | 000,024,608 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/07/27 09:02:07 | 000,000,908 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/07/27 09:01:42 | 3152,003,072 | -HS- | M] () -- C:\hiberfil.sys
[2013/07/26 17:06:29 | 000,096,168 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\WindowsAccessBridge-32.dll
[2013/07/26 17:06:26 | 000,263,592 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\javaws.exe
[2013/07/26 17:06:26 | 000,175,016 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\javaw.exe
[2013/07/26 17:06:26 | 000,175,016 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\java.exe
[2013/07/26 17:06:25 | 000,867,240 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\npDeployJava1.dll
[2013/07/26 17:06:25 | 000,789,416 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\deployJava1.dll
[2013/07/26 16:55:34 | 000,002,030 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk
[2013/07/25 09:09:42 | 000,000,027 | ---- | M] () -- C:\windows\SysNative\drivers\etc\hosts
[2013/07/24 17:32:22 | 000,726,316 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2013/07/24 17:32:22 | 000,624,352 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2013/07/24 17:32:22 | 000,106,696 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2013/07/14 15:43:10 | 000,098,477 | ---- | M] () -- C:\Users\Paul and Shannon\Desktop\bookmark.htm
[2013/07/11 13:48:37 | 000,342,664 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[2013/07/11 12:54:59 | 000,328,704 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\services.exe
[2013/07/07 09:15:27 | 000,077,779 | ---- | M] () -- C:\Users\Paul and Shannon\Desktop\1044942_10151565096186225_558802007_n.jpg
[2013/07/06 22:50:40 | 000,097,357 | ---- | M] () -- C:\Users\Paul and Shannon\Documents\Foster Care-2013FamilyProg_CANform.pdf
[2013/07/06 22:50:21 | 000,083,324 | ---- | M] () -- C:\Users\Paul and Shannon\Documents\Foster Care-2013FamilyProg_DHSform.pdf
[2013/07/06 22:48:59 | 000,073,944 | ---- | M] () -- C:\Users\Paul and Shannon\Documents\Foster Care-Prospective Volunteer Profile 010710.pdf
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]
 
========== Files Created - No Company Name ==========
 
File not found -- C:\windows\SysNative\
[2013/07/26 16:55:34 | 000,002,030 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk
[2013/07/26 16:55:33 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
[2013/07/25 08:07:22 | 000,256,000 | ---- | C] () -- C:\windows\PEV.exe
[2013/07/25 08:07:22 | 000,208,896 | ---- | C] () -- C:\windows\MBR.exe
[2013/07/25 08:07:22 | 000,098,816 | ---- | C] () -- C:\windows\sed.exe
[2013/07/25 08:07:22 | 000,080,412 | ---- | C] () -- C:\windows\grep.exe
[2013/07/25 08:07:22 | 000,068,096 | ---- | C] () -- C:\windows\zip.exe
[2013/07/14 15:43:09 | 000,098,477 | ---- | C] () -- C:\Users\Paul and Shannon\Desktop\bookmark.htm
[2013/07/07 09:22:16 | 000,077,779 | ---- | C] () -- C:\Users\Paul and Shannon\Desktop\1044942_10151565096186225_558802007_n.jpg
[2013/07/06 22:50:40 | 000,097,357 | ---- | C] () -- C:\Users\Paul and Shannon\Documents\Foster Care-2013FamilyProg_CANform.pdf
[2013/07/06 22:50:21 | 000,083,324 | ---- | C] () -- C:\Users\Paul and Shannon\Documents\Foster Care-2013FamilyProg_DHSform.pdf
[2013/07/06 22:48:59 | 000,073,944 | ---- | C] () -- C:\Users\Paul and Shannon\Documents\Foster Care-Prospective Volunteer Profile 010710.pdf
[2011/12/17 10:25:26 | 000,451,072 | ---- | C] () -- C:\windows\SysWow64\ISSRemoveSP.exe
[2011/12/17 10:20:13 | 000,128,312 | ---- | C] () -- C:\windows\SysWow64\GFNEX.dll
[2011/08/31 10:51:14 | 000,963,116 | ---- | C] () -- C:\windows\SysWow64\igkrng600.bin
[2011/08/31 10:51:14 | 000,216,000 | ---- | C] () -- C:\windows\SysWow64\igfcg600m.bin
[2011/08/31 10:51:14 | 000,145,804 | ---- | C] () -- C:\windows\SysWow64\igcompkrng600.bin
[2011/08/31 10:45:58 | 000,056,832 | ---- | C] () -- C:\windows\SysWow64\igdde32.dll
[2011/08/31 10:26:18 | 013,903,872 | ---- | C] () -- C:\windows\SysWow64\ig4icd32.dll
 
========== ZeroAccess Check ==========
 
[2009/07/13 18:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/02/26 19:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/02/26 18:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 15:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 17:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 15:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >



#27 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 27 July 2013 - 09:06 PM


Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

p4436801.gif

Upload the file(s) here: http://www.sendspace.com/
Click on Browse button and navigate to the file you want to upload.
Click on Upload button.
Click on FIRST Copy Link button and paste the link in your next reply.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#28 paulwp

paulwp
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Posted 27 July 2013 - 09:49 PM

http://www.sendspace.com/file/0c3mqb

 

The RunDLL is still poping up when I turn on the computer (MRT as well)

 

Thank you once again for how helpful you've been



#29 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 27 July 2013 - 10:04 PM

Hello


Rerun autorun and locate this line and right click on it and select delete

+ "\Playtopus Updater" "" "" "File not found: C:\Users\PAULAN~1\AppData\Local\PLAYTO~1\Updater.dll" ""
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#30 paulwp

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Posted 28 July 2013 - 12:11 PM

done.  One other thing that hasn't been working is facebook messaging.  not sure if it's a FB problem, but neither my wife or I can get the messages page to load for the past couple of days.






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