Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

IE10 will not load; ieframe.dll/acr_error.htm#


  • Please log in to reply
21 replies to this topic

#1 benbates

benbates

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 16 July 2013 - 02:39 PM

I am getting tired of IE10 not opening, I have done ever tip and trick that I have read about.

-Disable add-ons

-Reset setting,

-GPU rendering?...

 

So I read another post on this site about this and I don't know if it applies.

Below is the mintoolbox read-out

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by owner (administrator) on 16-07-2013 at 15:31:21
Running from "C:\Users\owner\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/16/2013 03:09:34 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-1926713687-2640588886-3650348620-1001}/">.

Error: (07/16/2013 03:09:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16635, time stamp: 0x51b7a921
Faulting module name: nvdxgiwrap.dll, version: 8.17.12.5897, time stamp: 0x4c3a4ecc
Exception code: 0xc0000005
Fault offset: 0x0000261a
Faulting process id: 0x95c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (07/16/2013 03:09:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16635, time stamp: 0x51b7a921
Faulting module name: nvdxgiwrap.dll, version: 8.17.12.5897, time stamp: 0x4c3a4ecc
Exception code: 0xc0000005
Fault offset: 0x0000261a
Faulting process id: 0xde4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (07/16/2013 03:09:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16635, time stamp: 0x51b7a921
Faulting module name: nvdxgiwrap.dll, version: 8.17.12.5897, time stamp: 0x4c3a4ecc
Exception code: 0xc0000005
Fault offset: 0x0000261a
Faulting process id: 0x16d4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (07/16/2013 03:09:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16635, time stamp: 0x51b7a921
Faulting module name: nvdxgiwrap.dll, version: 8.17.12.5897, time stamp: 0x4c3a4ecc
Exception code: 0xc0000005
Fault offset: 0x0000261a
Faulting process id: 0x1434
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (07/16/2013 03:08:40 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16635, time stamp: 0x51b7a921
Faulting module name: nvdxgiwrap.dll, version: 8.17.12.5897, time stamp: 0x4c3a4ecc
Exception code: 0xc0000005
Fault offset: 0x0000261a
Faulting process id: 0x15b4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (07/16/2013 03:08:37 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-1926713687-2640588886-3650348620-1001}/">.

Error: (07/16/2013 02:15:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16635, time stamp: 0x51b7a921
Faulting module name: nvdxgiwrap.dll, version: 8.17.12.5897, time stamp: 0x4c3a4ecc
Exception code: 0xc0000005
Fault offset: 0x0000261a
Faulting process id: 0xb8
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (07/16/2013 02:12:41 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (07/16/2013 02:12:41 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)


System errors:
=============
Error: (07/16/2013 02:43:21 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (07/16/2013 02:12:41 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (07/16/2013 02:12:41 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (07/16/2013 02:12:09 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (07/11/2013 03:45:11 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (07/11/2013 01:22:11 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2840631).

Error: (07/08/2013 02:53:26 PM) (Source: DCOM) (User: )
Description: {4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (07/08/2013 02:52:56 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/05/2013 03:48:34 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%109

Error: (07/05/2013 03:48:34 PM) (Source: DCOM) (User: )
Description: 109gupdate/comsvc{4EB61BAC-A3B6-4760-9581-655041EF4D69}


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2013-07-16 15:29:20.576
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-16 15:08:14.000
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-16 14:58:00.475
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-16 14:29:14.304
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-16 14:18:24.563
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-16 14:00:01.090
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-16 13:42:26.923
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-16 13:31:55.388
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-15 16:49:02.694
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-15 13:46:37.594
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 2.2.1)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.2.443)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.7)
Adobe After Effects CS4 (Version: 9)
Adobe After Effects CS4 Presets (Version: 9)
Adobe After Effects CS4 Third Party Content (Version: 9)
Adobe AIR (Version: 3.7.0.1530)
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Anchor Service x64 CS4 (Version: 2.0)
Adobe Asset Services CS4 (Version: 4)
Adobe Bridge CS4 (Version: 3)
Adobe CMaps CS4 (Version: 2.0)
Adobe CMaps x64 CS4 (Version: 2.0)
Adobe Color - Photoshop Specific CS4 (Version: 2.0)
Adobe Color EU Extra Settings CS4 (Version: 2.0)
Adobe Color JA Extra Settings CS4 (Version: 2.0)
Adobe Color NA Recommended Settings CS4 (Version: 2.0)
Adobe Color Video Profiles AE CS4 (Version: 2.0)
Adobe Color Video Profiles CS CS4 (Version: 2.0)
Adobe Contribute CS4 (Version: 5.0)
Adobe Creative Suite 4 Master Collection (Version: 4.0)
Adobe Creative Suite 6 Design Standard (Version: 6)
Adobe CS4 American English Speech Analysis Models (Version: 1)
Adobe CSI CS4 (Version: 1)
Adobe CSI CS4 x64 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Device Central CS4 (Version: 2)
Adobe Dreamweaver CS4 (Version: 10.0)
Adobe Drive CS4 (Version: 1)
Adobe Drive CS4 x64 (Version: 1)
Adobe Dynamiclink Support (Version: 1)
Adobe Encore CS4 (Version: 4)
Adobe Encore CS4 Codecs (Version: 4)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Extension Manager CS4 (Version: 2.0)
Adobe Fireworks CS4 (Version: 10.0)
Adobe Flash CS4 (Version: 10.0)
Adobe Flash CS4 Extension - Flash Lite STI en (Version: 3.0)
Adobe Flash CS4 STI-en (Version: 10.0)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Fonts All (Version: 2.0)
Adobe Fonts All x64 (Version: 2.0)
Adobe Help Manager (Version: 4.0.244)
Adobe Illustrator CS4 (Version: 14.0)
Adobe InDesign CS4 (Version: 6.0)
Adobe InDesign CS4 Application Feature Set Files (Roman) (Version: 6.0)
Adobe InDesign CS4 Common Base Files (Version: 6.0)
Adobe InDesign CS4 Icon Handler (Version: 6.0)
Adobe InDesign CS4 Icon Handler x64 (Version: 6.0)
Adobe Linguistics CS4 (Version: 4.0.0)
Adobe Linguistics CS4 x64 (Version: 4.0.0)
Adobe Media Encoder CS4 (Version: 1.0)
Adobe Media Encoder CS4 Additional Exporter (Version: 1.0)
Adobe Media Encoder CS4 Dolby (Version: 1.0)
Adobe Media Encoder CS4 Exporter (Version: 1.0)
Adobe Media Encoder CS4 Importer (Version: 1.0)
Adobe Media Player (Version: 0.0.0)
Adobe Media Player (Version: 1.1)
Adobe MotionPicture Color Files CS4 (Version: 2.0)
Adobe OnLocation CS4 (Version: 4)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe PDF Library Files x64 CS4 (Version: 9.0)
Adobe Photoshop CS4 (64 Bit) (Version: 11.0)
Adobe Photoshop CS4 (Version: 11.0)
Adobe Photoshop CS4 Support (Version: 11.0)
Adobe Premiere Pro CS4 (Version: 4)
Adobe Premiere Pro CS4 Functional Content (Version: 4)
Adobe Premiere Pro CS4 Third Party Content (Version: 4)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe SGM CS4 (Version: 3.0)
Adobe SING CS4 (Version: 2.0)
Adobe Soundbooth CS4 (Version: 2)
Adobe Soundbooth CS4 Codecs (Version: 2)
Adobe Type Support CS4 (Version: 9.0)
Adobe Type Support x64 CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe Version Cue CS4 Server (Version: 4.0)
Adobe WinSoft Linguistics Plugin (Version: 1.1)
Adobe WinSoft Linguistics Plugin x64 (Version: 1.1)
Adobe XMP Panels CS4 (Version: 2.0)
Adobe® Content Viewer (Version: 3.1.0)
AdobeColorCommonSetCMYK (Version: 2.0)
AdobeColorCommonSetRGB (Version: 2.0)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.33)
Bamboo (Version: 5.2.5-5)
Bamboo Dock (Version: 4.0)
Bamboo Dock (Version: 4.1.0)
Best Buy pc app (Version: 3.0.0.0)
Best Buy pc app (Version: 3.2.420.5)
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 4.03)
CDisplay 1.8
Cisco WebEx Meetings
Connect (Version: 1.0.0.1)
ConvertHelper 2.2
Custom QuickLabel (Version: 6.4.00)
Fast Video to GIF SWF Converter (Version: 3.2)
FLV Player (Version: 2.0.25)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
Google Update Helper (Version: 1.3.21.153)
HDMI Control Manager (Version: 2.0)
Intel PROSet Wireless
Intel WiMAX Tutorial (Version: 1.5.4.0)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2189)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® PROSet/Wireless WiFi Software (Version: 13.02.1000)
Intel® Rapid Storage Technology (Version: 9.6.3.1001)
Intel® PROSet/Wireless WiMAX Software (Version: 2.01.0014)
Intel® Wireless Display (Version: 1.2.20.0)
iTunes (Version: 10.5.2.11)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Junk Mail filter update (Version: 14.0.8117.416)
K-Lite Codec Pack 8.1.0 (Full) (Version: 8.1.0)
kuler (Version: 2.0)
Label@Once 1.0 (Version: 1.0)
Last.fm Scrobbler 2.1.33
LogoExporter (Version: 1.02.0001)
MagicDisc 2.7.106
MarkingBuilder2 (Version: 5.01.0001)
MB-HLD (Version: 01.02.0000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Access database engine 2010 (English) (Version: 14.0.6029.1000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Mouse and Keyboard Center (Version: 2.1.177.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Ultimate 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 4.0 x64 ENU (Version: 4.0.8482.1)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music Manager
NVIDIA Display Control Panel (Version: 6.14.12.5897)
NVIDIA Drivers (Version: 1.10.62.40)
NVIDIA PhysX (Version: 9.10.0224)
NVIDIA Updatus (Version: 1.0.3)
OrcaMeeting Client Software (Version: 9.3.14)
Pazera Free FLV to AVI Converter 1.5 (Version: 1.5)
Pazera Free MP4 to AVI Converter 1.6 (Version: 1.6)
PCSX2 - Playstation 2 Emulator
PDF Settings CS4 (Version: 9.0)
PDF Settings CS6 (Version: 11.0)
PhotoScape
Photoshop Camera Raw (Version: 5.0)
Photoshop Camera Raw_x64 (Version: 5.0)
Pixel Bender Toolkit (Version: 1.0)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PowerCinema NE for Everio
PowerDirector Express
PowerProducer
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.5972)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30111)
Sentinel Protection Installer 7.6.1 (Version: 7.6.1)
Skype™ 5.10 (Version: 5.10.116)
Suite Shared Configuration CS4 (Version: 1.0)
Swf To Gif Converter 3.1
Synaptics Pointing Device Driver (Version: 15.0.8.1)
TomTom HOME (Version: 2.9.5)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
TOSHIBA Application Installer (Version: 9.0.1.1)
TOSHIBA Assist (Version: 3.00.10)
Toshiba Book Place (Version: 2.0.3977.0)
TOSHIBA Bulletin Board (Version: 1.6.08.64)
TOSHIBA Disc Creator (Version: 2.1.0.2 for x64)
TOSHIBA DVD PLAYER (Version: 3.01.2.12-A)
TOSHIBA eco Utility (Version: 1.2.12.64)
TOSHIBA Face Recognition (Version: 3.1.3.64)
TOSHIBA Hardware Setup (Version: 2.00.09)
TOSHIBA HDD Protection (Version: 2.2.0.4)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.6)
TOSHIBA Media Controller (Version: 1.0.65)
TOSHIBA Media Controller Plug-in (Version: 1.0.5.10)
TOSHIBA PC Health Monitor (Version: 1.7.1.64)
TOSHIBA Quality Application (Version: 1.0.3)
TOSHIBA Recovery Media Creator (Version: 2.1.0.4 for x64)
TOSHIBA ReelTime (Version: 1.6.06.64)
TOSHIBA Service Station (Version: 2.2.9)
TOSHIBA Supervisor Password (Version: 2.00.05)
TOSHIBA USB Sleep and Charge Utility (Version: 1.3.4.0)
TOSHIBA Value Added Package (Version: 1.3.14.64)
TOSHIBA Web Camera Application (Version: 1.1.1.16)
ToshibaRegistration (Version: 1.0.4)
Total Video Converter 3.71 100812
Ulead GIF Animator 5 ESD
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817563) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC 9.0 Runtime (Version: 1.0.0)
VLC media player 1.1.11 (Version: 1.1.11)
WebTablet FB Plugin (Version: 2.0.0.1)
WebTablet IE Plugin (Version: 1.1.0.12)
WebTablet Netscape Plugin (Version: 1.1.0.10)
Winamp (Version: 5.621 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Driver Package - KEYENCE (KEYENCE_LASERMARKER) KeyenceUSB  (06/21/2010 1.4.0000.0) (Version: 06/21/2010 1.4.0000.0)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
XMPie uCreate Print (Version: 6.02.6187)
XMPie uDirect (Version: 1.00.0000)
Yahoo! Detect
ZoneAlarm Antivirus (Version: 11.0.000.504)
ZoneAlarm Firewall (Version: 11.0.000.054)
ZoneAlarm Firewall (Version: 11.0.000.504)
ZoneAlarm Free Antivirus + Firewall (Version: 11.0.000.504)
ZoneAlarm LTD Toolbar
ZoneAlarm Security (Version: 11.0.000.054)
ZoneAlarm Security (Version: 11.0.000.504)

**** End of log ****
 

Anybody help!?



BC AdBot (Login to Remove)

 


#2 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:06 AM

Posted 17 July 2013 - 07:33 AM

Try reverting back to IE9 first and check the difference. Go to Control Panel - Programs and Features and on the left side column, click View Installed Updates. Locate IE10 and uninstall then restart your computer.


Tekken
 


#3 benbates

benbates
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 17 July 2013 - 07:38 AM

I did this, having read it in multiple posts elsewhere.  No avail...  Would it be helpful to do this then post the error log again?  Would it really change anything?



#4 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:06 AM

Posted 17 July 2013 - 07:48 AM

Faulting module name: nvdxgiwrap.dll

The error points to your video drivers. Have you tried updating your video card?


Tekken
 


#5 benbates

benbates
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 17 July 2013 - 07:56 AM

Nope, but that I can do!  Will report either way...



#6 benbates

benbates
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 17 July 2013 - 08:08 AM

I went to Device Manager and clicked on update driver software, it did a search on the internet for an updated driver and it claims the driver is up to date.

Is this enough, or do I need to take a more manual approach?



#7 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:06 AM

Posted 17 July 2013 - 08:21 AM

Please post the computer model next time.

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post


Tekken
 


#8 benbates

benbates
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 17 July 2013 - 08:42 AM

http://speccy.piriform.com/results/lukWYU5f0MwEpGNHMEeljoX



#9 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:06 AM

Posted 17 July 2013 - 06:40 PM

Please update your Nvidia video drivers from the toshiba site. Most users experiencing this crashes points to the same solution.


Tekken
 


#10 benbates

benbates
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 18 July 2013 - 11:06 AM

I just updated Nvdia Display Driver.  IE still crashes, I have restarted after the install...



#11 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:06 AM

Posted 18 July 2013 - 07:41 PM

Can you post the complete computer model next time and also the link to where the driver was downloaded?


Tekken
 


#12 benbates

benbates
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 19 July 2013 - 07:41 AM

http://support.toshiba.com/support/driversResults?freeText=za256002q

I installed the nvidia driver, any other suggestions?



#13 benbates

benbates
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 19 July 2013 - 08:45 AM

We (my job) requires that we test our software compatibility and web interface with different platforms.  We have found the need to prove things work on multiple platforms.  The good ole boys don't get how nice firefox or chrome are, so we can't get them to switch over when IE doesn't like our scripting...



#14 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:06 AM

Posted 19 July 2013 - 09:00 PM

Well, that seems to have come to a different perspective or approach when you say test 'our software compatibility'... as the solution may lie within your work setup environment.


Tekken
 


#15 benbates

benbates
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 20 July 2013 - 11:10 AM

Not really. All it is is amaking sure that our FTP site access can be logged into viw difference web browsers.  Nothing more deep than that.  IE crashes at home or work.  There's nothing special installed on here that precipitated the crashing.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users