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Cant Log On


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#1 MrXcLusV

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Posted 16 July 2013 - 12:20 PM

Im having trouble logging on normally can only log in in safe mode, when i log on normally im getting the windows 7 home premium screen but no log in Id's, just a blank screen. i downloaded combokill which helped a little because before my screen would only blink the blue screen now it sits still ..............

 

can anyone help me



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#2 hamluis

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Posted 17 July 2013 - 03:03 AM

Logon in safe mode with networking....post your ComboFix log and the requested DDS log in the forum reflecting Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .  If you cannot run the DDS log, post the ComboFix log there, along with a concise narrative summary of malware symptoms, why you ran ComboFix and any other pertinent details.

 

Staff personnel in that forum will attempt to assist you :).

 

Louis


Edited by hamluis, 17 July 2013 - 03:05 AM.





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