Moderators, could you please edit this topic? My second post is senseless, and the problem has escalated so it needs a new title. The problem statement doesn't need the first post either since it's out of context (from another case)... Thank you, or let me know how I should handle. <<Toffee>> thought it was a hardware issue, based on our topic 525690/malware-trojans-popups-lost-updates-win-xp-sp3
Mod Edit: Changed topic title, deleted post, merged 2 other posts for continuity - Hamluis.
""HP Pavillion desktop unable to boot:successfully - Monitor shows snowy bytes or logos then goes black"
My HP Pavillion D4100Y Intel Pentium desktop PC running Windows XP Home Service Pack 3 32-bit crashed during a session when I had several programs open. It only has 1 gig of RAM spread over 2 of the 4 available slots. It crashed to the BlackSOD, and has not been able to reboot all the way to Windows. I have used various input attempts using a boot disk I made for my other desktop (same OS, a gateway "E"), a disk for XP SP2 that microsoft sent me, and the recovery disks made by the friend who gave me the machine; along with some function key attempts..
Currently, when the HP begins to boot, I see the "Hewlitt Packard" logo with snow (like a TV with a bad antenna) for a few seconds, then I see Windows XP logo with snow for a few seconds, and then the black screen of death.
Prior to the crash, I was getting a popup saying "Screen Resolution Press 1 to adjust Press 2 to cancel". It usually popped up during a tour to Safe Mode. I think there was another case on this, and I posted a reply hence the first post. I would ignore it and it went away. This PC had been in a closet for some years, and I got it at Win XP with Service Pack 1. It updated to SP2 easily, but I was trying to upgrade to SP3 during the time Microsoft was having bugs that prevented the upgrade. I don't know how (persistence and luck?) but I got it to run SP3 just before MS published instructions on how to do it. By that time, all I could remember were the problems, not how it finally loaded, so I ignored the real instructions and continued to use it until it crashed..
This HP PC has a larger screen (ViewSonic) than my other PC so I swapped monitors with the E. Most unexpectedly, the monitor displayed that same funny message about "Screen Resolution".on the E-machine as was displaying when the HP was working; so I thought it might be a problem in the monitor and moved it back. I cannot recall if I let it continue to boot but for some reason I decided it was not dead since it displayed the "Resolution Notice" perfectly. I moved it back to the HP.in case the monitor itself was causing the problem and I certainly cannot afford to lose both machines right now.
The View Sonic monitor appears to have speakers in it and buttons but its former owner said I needed to hook up external speakers which I did. The model is VG2030wm energy star. I can look at my previous cases to see if I have a good report of this machine's internals.
I have tried many things to boot the HP and and noticed that the hard drive light does blink, the USB ports and DVD/CD drive do spin and light up. I've used a Flash Drive with a very cool repair program that someone at Bleeping suggested and it solved another problem but not on the HP in its current state. I have noticed that, however, the boot sequence has gotten further along by leaving the various program disks in it and letting it run for hours. The first screen outputs after the crash were just a page of bytes (8 alpha numeric characters then a space then another set of 8 characters, all meaningless (to me), in rows that filled the screen, and snowy. The snow is on all the outputs except the 'Screen Resolution" notice.
Gradually on restarts with various inputs, I began to see the Gateway logo for a few seconds with snow, and now it goes from Gateway to Windows logo with snow and then goes black. The Box sometimes continues to be working; usually unplugged from the router but sometimes with internet access. I do see the light I think is from the hard drive, so it looks like it is being accessed.
As an aside, I have an external hard drive hooked up to the "E" for backup that uses a USB port.
Thank you so much, Bleepers! You run a very fine organization ~
Edited by hamluis, 02 June 2014 - 06:58 PM.
PM sent new OP - Hamluis.